Information processing apparatus, information processing method, and computer readable recording medium for providing information to a passenger

Patent metadata

Field	Value
Publication number	US-12254494-B2
Application number	US-202318386419-A
Country	US
Kind code	B2
Filing date	Nov 2, 2023
Priority date	Mar 12, 2020
Publication date	Mar 18, 2025
Grant date	Mar 18, 2025

Abstract

An information processing apparatus acquires face image data of a passenger who has disembarked from an aircraft from an image capture device, and acquires identification information corresponding to the face image data acquired from the image capture device from the storage device. In the storage device, the identification information of the passenger, which includes flight information of the passenger, and the face image data of the passenger are stored in association with each other in advance. The information processing apparatus determines, based on the flight information included in the acquired identification information, whether the passenger is a passenger who is to re-board an aircraft after disembarking from the aircraft. If the passenger is a re-boarding passenger, a tour suitable for the passenger is determined based on the acquired identification information, and the information is displayed on the display devices.

First claim

The invention claimed is:

1. An information processing apparatus comprising:
at least one memory storing instructions; and
at least one processor configured to execute the instructions to:
acquire biological information of a passenger who has disembarked from an aircraft;
acquire identification information corresponding to the acquired biological information from a storage device in which identification information of the passenger, which includes flight information of the passenger, and the biological information of the passenger are stored in association with each other in advance;
determine, based on the flight information included in the acquired identification information, whether the passenger is a passenger who is to re-board an aircraft after disembarking from the aircraft;
calculate a degree of congestion at a sightseeing area by performing an image recognition operation on an image obtained by an imaging device installed in the sightseeing area;
based on a determination that the passenger is a re-boarding passenger, determine a tour suitable for the passenger based on the acquired identification information, whether the tour is popular with people who have the same nationality as the passenger or are close in age to the passenger, the degree of congestion at the sightseeing area, a weather at the sightseeing area, an event being held at the sightseeing area, and traffic conditions around the sightseeing area; and
display information of the determined tour on a display device.

2. The information processing apparatus according to claim 1 ,
wherein the biological information includes a face image data of the passenger captured when the passenger looks at the display device.

3. The information processing apparatus according to claim 1 ,
further comprising at least one processor configured to execute the instructions to:
determine a tour suitable for the passenger further based on a unique information of a companion of the passenger specified by the flight information.

4. An information processing method comprising:
acquiring biological information of a passenger who has disembarked from an aircraft;
acquiring identification information corresponding to the acquired biological information from a storage device in which identification information of the passenger, which includes flight information of the passenger, and the biological information of the passenger are stored in association with each other in advance;
determining, based on the flight information included in the acquired identification information, whether the passenger is a passenger who is to re-board an aircraft after disembarking from the aircraft;
calculating a degree of congestion at a sightseeing area by performing an image recognition operation on an image obtained by an imaging device installed in the sightseeing area;
based on a determination that the passenger is a re-boarding passenger, determining a tour suitable for the passenger based on the acquired identification information and whether the tour is popular with people who have the same nationality as the passenger or are close in age to the passenger, the degree of congestion at the sightseeing area, a weather at the sightseeing area, an event being held at the sightseeing area, and traffic conditions around the sightseeing area; and
displaying information of the determined tour on a display device.

5. The information processing method according to claim 4 ,
wherein the biological information includes a face image data of the passenger captured when the passenger looks at the display device.

6. The information processing method according to claim 4 , further comprising:
determining a tour suitable for the passenger further based on a unique information of a companion of the passenger specified by the flight information.

7. A non-transitory computer readable recording medium including a program recorded thereon, the program including instructions that cause a computer to carry out:
acquiring biological information of a passenger who has disembarked from an aircraft;
acquiring identification information corresponding to the acquired biological information from a storage device in which identification information of the passenger, which includes flight information of the passenger, and the biological information of the passenger are stored in association with each other in advance;
determining, based on the flight information included in the acquired identification information, whether the passenger is a passenger who is to re-board an aircraft after disembarking from the aircraft;
calculating a degree of congestion at a sightseeing area by performing an image recognition operation on an image obtained by an imaging device installed in the sightseeing area;
based on a determination that the passenger is a re-boarding passenger, determining a tour suitable for the passenger based on the acquired identification information and whether the tour is popular with people who have the same nationality as the passenger or are close in age to the passenger, the degree of congestion at the sightseeing area, a weather at the sightseeing area, an event being held at the sightseeing area, and traffic conditions around the sightseeing area; and
displaying information of the determined tour on a display device.

8. The non-transitory computer readable recording medium according to claim 7 ,
wherein the biological information includes a face image data of the passenger captured when the passenger looks at the display device.

9. The non-transitory computer readable recording medium according to claim 7 , further comprising:
determining a tour suitable for the passenger further based on a unique information of a companion of the passenger specified by the flight information.

Assignees

• Nec Corp

Inventors

• Kobayashi Masanori
• Ichikawa Akihiko

Classifications

• G06Q50/14 Primary

  Travel agencies · CPC title

• G06V40/172

  Classification, e.g. identification · CPC title

• G06Q10/02

  Reservations, e.g. for tickets, services or events · CPC title

• G06Q10/06

  Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling · CPC title

• G06V40/12

  Fingerprints or palmprints · CPC title