Information processing apparatus to determine an external device with maximum capacity among a plurality of external devices with storage media for storing log information, information processing method, and non-transitory recording medium

Patent metadata

Field	Value
Publication number	US-12210437-B2
Application number	US-202217901867-A
Country	US
Kind code	B2
Filing date	Sep 2, 2022
Priority date	Sep 22, 2021
Publication date	Jan 28, 2025
Grant date	Jan 28, 2025

Abstract

An information processing apparatus, an information processing method, and a non-transitory recording medium. The information processing apparatus determines an external device with maximum capacity among a plurality of external devices with non-volatile storage media for storing log information, changes an amount of log information according to a capacity of the external device with the maximum capacity, and outputs the log information to the external device with the maximum capacity.

First claim

The invention claimed is:

1. An information processing apparatus comprising:
circuitry configured to:
create an external device list including at least one of a plurality of external devices having log information as an output;
receive a request for transitioning states of the plurality of external devices with non-volatile storage media and the information processing apparatus to states where powers of the plurality of external devices and the information processing apparatus are turned off or set to energy saving modes;
determine a first external device among the plurality of external devices, to which supply of power is to be stopped based on the request;
delete the first external device from the external device list;
determine a second external device with maximum capacity from the external device list excluding the first external device; and
output the log information to the second external device.

2. The information processing apparatus of claim 1 , wherein
the circuitry is further configured to, based on a symptom of a malfunction during a power supply control process of the information processing apparatus, output the log information to the second external device.

3. The information processing apparatus of claim 1 , wherein
the circuitry is further configured to, based on a malfunction in access to the first external device during operation of the information processing apparatus, output the log information to the second external device.

4. The information processing apparatus of claim 1 , wherein
the circuitry is further configured to, in a case a number of software errors in the information processing apparatus exceeds a threshold value, output the log information to the second external device.

5. The information processing apparatus of claim 1 , wherein
the circuitry is further configured to output, to the second external device, the log information of a device driver that uses a function in which number of errors exceeds a threshold value among functions of the information processing apparatus.

6. The information processing apparatus of claim 1 , wherein
the circuitry is further configured to, in a case an output level is set in the log information in a kernel of an operating system (OS) of the information processing apparatus, switch the log information to be output according to the second external device to which the log information is output.

7. An information processing method executed by an information processing apparatus, the method comprising:
creating an external device list including at least one of a plurality of external devices having log information as an output;
receiving a request for transitioning states of the plurality of external devices with non-volatile storage media and the information processing apparatus to states where powers of the plurality of external devices and the information processing apparatus are turned off or set to energy saving modes;
determining a first external device among the plurality of external devices, to which supply of power is to be stopped based on the request;
deleting the first external device from the external device list;
determining a second external device with maximum capacity from the external device list excluding the first external device; and
outputting the log information to the second external device.

8. A non-transitory recording medium storing a plurality of instructions which, when executed by one or more processors, causes the one or more processors to perform an information processing method comprising:
creating an external device list including at least one of a plurality of external devices having log information as an output;
receiving a request for transitioning states of the plurality of external devices with non-volatile storage media and an information processing apparatus to states where powers of the plurality of external devices and the information processing apparatus are turned off or set to energy saving modes;
determining a first external device among the plurality of external devices, to which supply of power is to be stopped based on the request;
deleting the first external device from the external device list;
determining a second external device with maximum capacity from the external device list excluding the first external device; and
outputting the log information to the second external device.

Assignees

• Yamazaki Tomohiro
• Ricoh Co Ltd

Inventors

• Yamazaki Tomohiro

Classifications

• G06F1/3206

  Monitoring of events, devices or parameters that trigger a change in power modality · CPC title

• G06F3/0673

  Single storage device · CPC title

• G06F3/0683

  Plurality of storage devices · CPC title

• G06F3/0635

  by changing the path, e.g. traffic rerouting, path reconfiguration · CPC title

• G06F3/0605

  by facilitating the interaction with a user or administrator · CPC title