Information processing apparatus, information processing method, and storage medium

Patent metadata

Field	Value
Publication number	US-12198217-B2
Application number	US-202018013032-A
Country	US
Kind code	B2
Filing date	Jul 2, 2020
Priority date	Jul 2, 2020
Publication date	Jan 14, 2025
Grant date	Jan 14, 2025

Abstract

Provided are an information processing apparatus, an information processing method, and a storage medium that can accurately guide facilities or services which are available to a user who is scheduled to take a transportation. An information processing apparatus includes: a registration unit that registers a status of a user scheduled to board on a transportation related to boarding acquired by a boarding procedure and biometric information of the user acquired during the boarding procedure in association with each other; and a generation unit that generates guide information related to a facility or a service available to the user guided by an information processing terminal according to the status of the user, who is identified by matching of target biometric information which is biometric information acquired by the information processing terminal for one user, and registered biometric information which is the biometric information registered by the registration unit.

First claim

What is claimed is:

1. An information processing apparatus comprising:
at least one memory configured to store one or more instructions; and
at least one processor configured to execute the one or more instructions to:
register a status of a user scheduled to board on a transportation related to boarding acquired by a boarding procedure and biometric information of the user acquired during the boarding procedure in association with each other;
generate guide information related to a facility available to the user guided by an information processing terminal according to the status of the user, who is identified by matching of target biometric information which is biometric information acquired by the information processing terminal for one user, and registered biometric information which is the biometric information registered; and
based on the guide information, cause an entrance of the facility to open.

2. The information processing apparatus according to claim 1 , wherein the at least one processor is further configured to execute the one or more instructions to generate the guide information according to the status ranked based on boarding record of the user.

3. The information processing apparatus according to claim 1 , wherein the at least one processor is further configured to execute the one or more instructions to identify B the facility available to the user based on the status.

4. The information processing apparatus according to claim 1 , wherein the at least one processor is further configured to execute the one or more instructions to transmit the guide information to the information processing terminal and cause the information processing terminal to perform a display according to the guide information.

5. The information processing apparatus according to claim 4 , wherein the at least one processor is further configured to execute the one or more instructions to cause the information processing terminal to display a map including a current location of the user and a location of the facility.

6. The information processing apparatus according to claim 5 , wherein the at least one processor is further configured to execute the one or more instructions to cause the information processing terminal to display necessary time from the current location of the user to the location of the facility.

7. The information processing apparatus according to claim 4 , wherein the at least one processor is further configured to execute the one or more instructions to cause the information processing terminal to display a map including a location of the facility and a location of a boarding location of the user.

8. The information processing apparatus according to claim 7 , wherein the at least one processor is further configured to execute the one or more instructions to cause the information processing terminal to display necessary time from the location of the facility to the boarding location of the user.

9. The information processing apparatus according to claim 1 , wherein the at least one processor is further configured to execute the one or more instructions to cause the information processing terminal to display time or duration at which the user can stay at the facility.

10. The information processing apparatus according to claim 1 , wherein the at least one processor is further configured to execute the one or more instructions to cause the information processing terminal to display a content of the facility.

11. The information processing apparatus according to claim 1 , wherein the biometric information is face information.

12. The information processing apparatus according to claim 1 , wherein the status of the user is based on past flight records of the user.

13. The information processing apparatus according to claim 1 , wherein the status of the user is a point program status.

14. An information processing method comprising:
registering, by a computing system, a status of a user scheduled to board on a transportation related to boarding acquired by a boarding procedure and biometric information of the user acquired during the boarding procedure in association with each other;
generating, by the computing system, guide information related to a facility available to the user guided by an information processing terminal according to the status of the user, who is identified by matching of target biometric information which is biometric information acquired by the information processing terminal for one user, and registered biometric information which is the biometric information registered; and
based on the guide information, causing, by the computing system, and entrance of the facility to open.

15. A non-transitory computer-readable storage medium storing a program thereon that, upon execution by a computer, causes the computer to perform steps comprising:
registering a status of a user scheduled to board on a transportation related to boarding acquired by a boarding procedure and biometric information of the user acquired during the boarding procedure in association with each other;
generating guide information related to a facility available to the user guided by an information processing terminal according to the status of the user, who is identified by matching of target biometric information which is biometric information acquired by the information processing terminal for one user, and registered biometric information which is the biometric information registered; and
based on the guide information, causing an entrance of the facility to open.

Assignees

• Nec Corp

Inventors

• Mori Yusuke
• Kamei Akira
• Otani Miki

Classifications

• G06Q10/1093

  Calendar-based scheduling for persons or groups · CPC title

• G06Q50/14

  Travel agencies · CPC title

• G06Q10/02

  Reservations, e.g. for tickets, services or events · CPC title

• G06Q50/40 Primary

  Business processes related to the transportation industry (shipping G06Q10/083) · CPC title