Transcription presentation of communication sessions

Patent metadata

Field	Value
Publication number	US-12190889-B2
Application number	US-202318316427-A
Country	US
Kind code	B2
Filing date	May 12, 2023
Priority date	Oct 12, 2016
Publication date	Jan 7, 2025
Grant date	Jan 7, 2025

Abstract

A system is provided that includes a first network interface for a first network type and a second network interface for a second network type that is different from the first network type. The system also includes at least one processor configured to cause the system to perform operations. The operations may include obtaining, from the first network interface, audio from a communication session with a remote device established over the first network and obtaining an indication of a communication device available to participate in the communication session and direct audio obtained from the communication session to a remote transcription system. The operations may also include directing the audio to the second network interface for transmission to the communication device, obtaining transcript data from the remote transcription system based on the audio, and directing the transcript data to the second network interface for transmission to the communication device.

First claim

What is claimed is:

1. A method comprising:
obtaining, at a first device, audio of a communication session;
during a first portion of the communication session, directing, to a second device, transcript data for presentation of the transcript data by the second device, the transcript data including a transcription of the audio and the transcript data being generated by a remote transcription system, the first device and the second device being separate devices and both being associated with a user and being located within the same structure; and
during a second portion of the communication session, directing, to a third device, transcript data for presentation of the transcript data by the third device, wherein the first device, the second device, and the third device are separate devices and the third device is associated with the user and is located within the same structure.

2. The method of claim 1 , wherein during the second portion of the communication session, the transcript data is not directed to the second device.

3. The method of claim 1 , further comprising, obtaining, by the first device, the transcript data, wherein the first device directs the transcript data to the second device and the third device.

4. The method of claim 1 , further comprising broadcasting, by the first device, the audio of the communication session.

5. The method of claim 1 , wherein the transcript data is directed to the third device in response to the third device commencing to participate in the communication session.

6. The method of claim 5 , wherein the third device commences to participate in the communication session without input from the user.

7. The method of claim 1 , wherein neither the second device nor the third device broadcast the audio of the communication session.

8. The method of claim 1 , wherein the communication session is between the first device and a fourth device that is remote from the structure and not associated with the user.

9. The method of claim 1 , further comprising directing the audio from the first device to the remote transcription system for generation of the transcript data.

10. A method comprising:
obtaining, at a first device, audio of a communication session;
directing presentation of transcript data on a first display during a first portion of the communication session, the transcript data being generated by a remote transcription system; and
directing an adjustment to presentation of the transcript data on a second display of a second device during a second portion of the communication session such that the transcript data of the communication session is presented on both the first display and the second display during the communication session where the first display and the second display are both associated with a single user, the directing the adjustment occurring in response to a relation of a location of the first device with respect to a location of the second device.

11. The method of claim 10 , wherein the first device and the second device are separate devices and are located within the same structure.

12. The method of claim 11 , wherein the adjustment to the presentation of the transcript data on the second display of the second device occurs without input from the user.

13. The method of claim 11 , wherein the second device commences to participate in the communication session without input from the user after a beginning of the communication session.

14. The method of claim 10 , wherein during the second portion of the communication session, the transcript data is not presented by the first display.

15. The method of claim 10 , wherein the first device includes the first display.

16. The method of claim 10 , further comprising broadcasting, by the first device, the audio of the communication session.

17. The method of claim 10 , further comprising broadcasting, by the first device, the audio of the communication session during the first portion and the second portion of the communication session.

18. The method of claim 10 , wherein the second device does not broadcast the audio of the communication session.

19. The method of claim 10 , further comprising directing the audio from the first device to the remote transcription system for generation of the transcript data.

20. A method comprising:
obtaining, at a first device, audio of a communication session;
directing presentation of transcript data on a first display during a first portion of the communication session, the transcript data being generated by a remote transcription system;
directing an adjustment to presentation of the transcript data on a second display of a second device during a second portion of the communication session when the transcript data is not presented by the first display, wherein such that the transcript data of the communication session is presented on both the first display and the second display during the communication session where the first display and the second display are both associated with a single user and the first device and the second device are separate devices and both are associated with a user and are located within the same structure and the directing the adjustment occurs in response to a relation of a location of the first device with respect to a location of the second device without input from the user; and
broadcasting, by the first device, the audio during the first portion and the second portion of the communication session, wherein the second device does not broadcast the audio of the communication session.

Assignees

• Sorenson Ip Holdings Llc

Inventors

• Holm Michael
• Pan Jasper C

Classifications

• H04M1/2535

  adapted for voice communication over an Internet Protocol [IP] network (Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16) · CPC title

• H04M2201/60

  Medium conversion · CPC title

• H04M2201/40

  using speech recognition · CPC title

• H04M1/2475

  for a hearing impaired user · CPC title

• H04M1/2473

  Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface) (details of API H04M7/0021) · CPC title