Systems and methods for provisioning appliance devices in response to a panic signal

Patent metadata

Field	Value
Publication number	US-12190702-B2
Application number	US-202117523697-A
Country	US
Kind code	B2
Filing date	Nov 10, 2021
Priority date	Jul 9, 2014
Publication date	Jan 7, 2025
Grant date	Jan 7, 2025

Abstract

Systems, methods, and software for allowing interaction between consumer appliance devices and security systems are provided herein. An exemplary method may include allowing various interactions of a user with a consumer appliance device to generate a signal, such as a panic signal, causing various forms of security systems to escalate the signal to obtain help.

First claim

What is claimed is:

1. A method for provisioning an appliance device comprising:
receiving a service address, user preferences information, a 911 server address, and another emergency telephone number server address from a user associated with the appliance device, the appliance device comprising a phone;
generating a validation result for the service address and the another emergency telephone number server address;
storing the service address, the 911 server address, the another emergency telephone number server address, and the validation result for the service address and the another emergency telephone number server address;
receiving a panic signal based upon the user dialing 911 on the phone;
providing, based on the validation result, the service address to an emergency telephone number service provider for provisioning;
transmitting, based on a provisioning result, the service address to a public safety access point (PSAP) associated with the service address;

connecting an operator to an announcement server with the PSAP; and
transmitting an emergency announcement upon connecting the operator.

2. The method of claim 1 , wherein the emergency telephone number service provider is a 911 service provider.

3. The method of claim 1 wherein the phone is a mobile phone or a smartphone.

4. The method of claim 1 , wherein the phone is serviced by one of plain old telephone service, T1, and VoIP protocols.

5. The method of claim 1 , wherein the phone is an IP phone.

6. The method of claim 1 , further comprising:
sending an emergency call signal to a 911 server; and
determining, by the 911 server, whether the phone has already been provisioned with 911 services.

7. The method of claim 6 , further comprising:
upon a determination that the phone is not provisioned for 911 services, retrieving the previously validated service address from an address database coupled to a 911 service provider; and
submitting the previously validated service address to the 911 service provider.

8. The method of claim 1 , wherein the emergency announcement further comprises the service address and the another emergency telephone number server address.

9. The method of claim 8 , wherein the emergency announcement further comprises the user preferences information.

10. A system for intelligent control of an appliance device, the system comprising:
a processor; and
a memory coupled to the processor, the memory storing instructions executable by the processor to perform a method comprising:
receiving a service address, user preferences information, a 911 server address, and another emergency telephone number server address from a user associated with the appliance device, the appliance device comprising a phone;
generating a validation result for the service address and the another emergency telephone number server address;
storing the validated service address, the 911 server address, the another emergency telephone number server address, and the validation result for the service address and the another emergency telephone number server address;
receiving a panic signal based upon the user dialing 911 on the phone;
providing, based on the validation result, the service address to an emergency telephone number service provider for provisioning;
transmitting, based on a provisioning result, the service address to a public safety access point (PSAP) associated with the service address;

connecting an operator to an announcement server with the PSAP; and
transmitting an emergency announcement upon connecting the operator.

11. The system of claim 10 , wherein the emergency telephone number service provider is a 911 service provider.

12. The system of claim 10 , wherein the phone is a mobile phone or a smart phone.

13. The system of claim 10 , wherein the phone is serviced by one of plain old telephone service, T1, and VoIP protocols.

14. The system of claim 10 , wherein the phone is an IP phone.

15. The system of claim 10 , further comprising:
sending an emergency call signal to a 911 server; and
determining, by the 911 server, whether the phone has already been provisioned with 911 services.

16. The system of claim 15 , further comprising:
upon a determination that the phone is not provisioned for 911 services, retrieving a previously validated service address from an address database coupled to a 911 service provider; and
submitting the previously validated service address to the 911 service provider.

17. The system of claim 10 , wherein the emergency announcement further comprises the service address and the another emergency telephone number server address.

18. The system of claim 17 , wherein the emergency announcement further comprises the user preferences information.

Assignees

• Ooma Inc

Inventors

• Hart Douglas E
• Farrand Tobin E
• Bryan David A

Classifications

• G08B25/016

  Personal emergency signalling and security systems (emergency non-personal manually actuated alarm activators G08B25/12) · CPC title

• G08B21/043 Primary

  detecting an emergency event, e.g. a fall · CPC title

• G08B25/001

  Alarm cancelling procedures or alarm forwarding decisions, e.g. based on absence of alarm confirmation · CPC title

• G08B21/0461

  integrated or attached to an item closely associated with the person but not worn by the person, e.g. chair, walking stick, bed sensor · CPC title

• H04W4/90

  Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS] · CPC title