Determining priority discrepancies between audio data and records data

Patent metadata

Field	Value
Publication number	US-12147457-B2
Application number	US-202117221336-A
Country	US
Kind code	B2
Filing date	Apr 2, 2021
Priority date	Apr 2, 2021
Publication date	Nov 19, 2024
Grant date	Nov 19, 2024

Abstract

The present disclosure provides systems and methods for determining priority discrepancies between audio data and records data. In one example, the system includes an electronic computing device. The electronic computing device compares audio data associated with a public safety incident to records data associated with the public safety incident, determines discrepancies between the audio data and the records data, and determines an organization and a type associated with the public safety incident. The electronic computing device also determines, based on the organization and the type, priority discrepancies included in the discrepancies and generates a geographical map that includes the priority discrepancies and that is configured for display on a display device.

First claim

We claim:

1. A system for generating a geographical map including priority discrepancies, the system comprising:
an electronic processor, the electronic processor configured to:
retrieve records data associated with a public safety incident from i) a public records database, ii) a geographic information system and computer aided design database, or both i) and ii);
determine an organization and a type associated with the public safety incident;
determine a geographic area, wherein the geographic area surrounds a location where the public safety incident is occurring and is relevant to the organization when the organization responds to the type of public safety incident;
compare audio data associated with the public safety incident to the records data associated with the public safety incident to determine discrepancies between the audio data and the records data by parsing audio information from the audio data, parsing records information from the records data, and comparing the audio information to the records information, wherein the discrepancies are associated with the geographic area;
determine, based on the organization and the type, priority discrepancies included in the discrepancies, wherein the priority discrepancies are relevant to the organization when responding to the type of public safety incident, by:
determining pre-established priority rules corresponding to the organization and the type, wherein the priority rules designate which information, from information associated with the public safety incident, is priority information, and that discrepancies detected in the priority information are priority discrepancies;

generate a geographical map that is configured for display on a display device and is overlaid with a data layer that includes the priority discrepancies, wherein the priority discrepancies are displayed in the data layer differently than other displayed incident information on the geographical map in order to differentiate the priority discrepancies from the other displayed incident information; and
when a selection of a toggle displayed on the display device is received, display or hide the data layer based on a position of the toggle.

2. The system according to claim 1 , wherein the electronic processor is configured to determine a geographic area by:
determining, based on the organization and the type associated with the public safety incident, a size of the geographic area.

3. The system according to claim 1 , wherein the display device is included in a mobile device within the geographic area.

4. The system according to claim 1 , wherein the audio data includes audio files, text files, or both of 911 communications, responder communications, or both.

5. The system according to claim 1 , the electronic processor further configured to:
receive a selection of a priority discrepancy included in the discrepancies for resolution; and
flag the selected priority discrepancy for resolution by records management personnel.

6. The system according to claim 1 , the electronic processor further configured to:
receive further audio data; and
resolve a priority discrepancy included in the discrepancies based on the further audio data, wherein the resolved priority discrepancy is removed from the discrepancies.

7. The system according to claim 1 , the electronic processor further configured to:
determine, based on the organization and the type associated with the public safety incident, high priority discrepancies included in the priority discrepancies; and
highlight the high priority discrepancies in the geographical map.

8. The system according to claim 1 , wherein the geographical map is a photograph, a geographic information system map, a computer aided design map, or a combination of the foregoing.

9. The system according to claim 1 , wherein the priority rules include at least one selected from the group consisting of a suspect rule, a community member(s) impacted rule, a community member(s) surrounding rule, a property impacted rule, and a property surrounding rule.

10. The system according to claim 1 , wherein the records data includes public records, a geographic information system map, a computer aided design map, or a combination of the foregoing.

11. A method for generating a geographical map including priority discrepancies, the method comprising:
retrieving records data associated with a public safety incident from i) a public records database, ii) a geographic information system and computer aided design database, or both i) and ii);
determining an organization and a type associated with the public safety incident;
determining a geographic area, wherein the geographic area surrounds a location where the public safety incident is occurring and is relevant to the organization when the organization responds to the type of public safety incident;
comparing audio data associated with the public safety incident to records data associated with the public safety incident to determine discrepancies between the audio data and the records data by parsing audio information from the audio data, parsing records information from the records data, and comparing the audio information to the records information, wherein the discrepancies are associated with the geographic area;
determining, based on the organization and the type, priority discrepancies included in the discrepancies, wherein the priority discrepancies are relevant to the organization when responding to the type of public safety incident, by:
determining pre-established priority rules corresponding to the organization and the type, wherein the priority rules designate which information, from information associated with the public safety incident, is priority information, and that discrepancies detected in the priority information are priority discrepancies;

generating a geographical map that is configured for display on a display device and is overlaid with a data layer that includes the priority discrepancies, wherein the priority discrepancies are displayed in the data layer differently than other displayed incident information on the geographical map in order to differentiate the priority discrepancies from the other displayed incident information; and
based on a position of a toggle displayed on the display device, display or hide the data layer.

12. The method according to claim 11 , wherein determining a geographic area includes:
determining, based on the organization and the type associated with the public safety incident, a size of the geographic area.

13. The method according to claim 11 , wherein the display device is included in a mobile device located within the geographic area.

14. The method according to claim 11 , wherein the audio data includes audio files, text files, or both of 911 communications, responder communications, or both.

15. The method according to claim 11 , the method further comprising:
receiving a selection of a priority discrepancy included in the discrepancies for resolution; and
flagging the selected priority discrepancy for resolution by records management personnel.

16. The method according to claim 11 , the method further comprising:
receiving further audio data; and
resolving a priority discrepancy included in the discrepancies based on the further audio data, wherein the resolved priority discrepancy is removed from the discrepancies.

17. The method according to claim 11 , the method further comprising:
determining, based on the organization and the type associated with the public safety incident, high priority discr

Assignees

• Motorola Solutions Inc

Inventors

• Schuler Francesca
• Ma Min
• Perkins Jami

Classifications

• G06Q50/26

  Government or public services (business processes related to the transportation industry G06Q50/40) · CPC title

• G06F16/288

  Entity relationship models · CPC title

• G06F16/65

  Clustering; Classification · CPC title

• G06F16/221

  Column-oriented storage; Management thereof · CPC title

• G06F16/29 Primary

  Geographical information databases · CPC title