Dynamically modifying a platform based on user feedback

Patent metadata

Field	Value
Publication number	US-12118495-B2
Application number	US-202117223068-A
Country	US
Kind code	B2
Filing date	Apr 6, 2021
Priority date	Apr 6, 2021
Publication date	Oct 15, 2024
Grant date	Oct 15, 2024

Abstract

In an approach to improve platform modification by dynamically modifying content based on user feedback. Embodiments suggest one or more solutions and recommendations, via a user interface, to one or more users that comply with one or more standards, regulations, and resources of an organization. Further, embodiments verify the solutions and recommendations that comply with the one or more standards, regulations, and resources of the organization, and automatically generate a prototype solution. Additionally, embodiments provide, by the user interface, one or more augmented solutions for the one or more users, wherein augmented solutions are provided to the one or more users requiring a temporary solution; and label and cluster user feedback and associated solutions of the one or more users to provide effective solutions for future users based on a similarity of the feedback of the one or more users.

First claim

What is claimed is:

1. A computer-implemented method for dynamically modifying a platform, the computer-implemented method comprising:
suggesting one or more solutions and libraries of ranked user feedback from a summarizing and ranking module based on the user feedback, via a user interface, to one or more users, wherein the one or more solutions are a code snippet;
verifying the solutions and recommendations that comply with a standard, regulation, and resource of an organization;
generating a prototype solution based at least on the verified recommendations, wherein the prototype solution comprises a code snippet;
outputting the prototype solution to be validated by the one or more users iteratively until consensus is achieved;
responsive to determining the prototype solution is validated, temporaily displaying, by the user interface, one or more augmented displays of the code snippet to the one or more user, wherein the augmented display of the prototype solution comprises a new or a supplemental code being augmented over an existing source code;
responsive to determining the prototype solution will be a permanent system change, incorporating the protype solution with the existing source code to create an upgraded version of code;
detecting a non-compliant database service for an organization being used;
detecting by the platform a non-compliant database service;
adapting the upgraded version of code to a compliant database based on the prototype solution;
automatically testing the upgraded version of code to ensure the existing code maintains an original purpose; and
integrating the code snippet with the upgraded version of code.

2. The computer-implemented method of claim 1 , wherein the augmented solutions are provided, and wherein the one or more users have conflicting requests.

3. The computer-implemented method of claim 1 , wherein augmented solutions are provided to the one or more users with accessibility requirements.

4. The computer-implemented method of claim 1 , further comprising:
updating one or more feedback profiles of the one or more users; and
storing one or more recommended and verified solutions based on one or more implemented system changes.

5. The computer-implemented method of claim 1 , further comprising:
generating a report based on updated feedback profiles, solutions, and implemented system changes.

6. The computer-implemented method of claim 5 , further comprising:
outputting, by the user interface, the generated report to the one or more users to ensure that modifications done by the system have been verified, wherein the modifications are overridden if the modifications are not workable.

7. The computer-implemented method of claim 6 , further comprising:
generating one or more responsive prompts; and
displaying, by the user interface, the one or more responsive prompts to the one or more users prompting the one or more users to confirm or cancel the modifications, wherein responsive to receiving a confirmation, via the displayed one or more responsive prompts, accepting the modifications, and system changes and, wherein responsive to receiving a cancellation notice, via the displayed responsive prompt, overriding the modifications and implemented system changes.

8. A computer system for dynamically modifying a platform, the computer system comprising:
one or more computer processors;
one or more computer readable storage devices;
program instructions stored on the one or more computer readable storage devices for execution by at least one of the one or more computer processors, the stored program instructions comprising:
program instructions to suggest one or more solutions and libraries of ranked user feedback from a summarizing and ranking module based on the user feedback, via a user interface, to one or more users, wherein the one or more solutions are a code snippet;
program instructions to verify the solutions and recommendations that comply with a standard, regulation, and resource of an organization;
program instructions to generate a prototype solution based at least on the verified recommendations, wherein the prototype solution comprises a code snippet;
program instructions to output the prototype solution to be validated by the one or more users iteratively until consensus is achieved;
responsive to determining the prototype solution is validated, program instructions to temporaily displaying, by the user interface, one or more augmented displays of the code snippet to the one or more user, wherein the augmented display of the prototype solution comprises a new or a supplemental code being augmented over an existing source code;
responsive to determining the prototype solution will be a permanent system change, program instructions to incorporating the protype solution with the existing source code to create an upgraded version of code;
program instructions to detect a non-compliant database service for an organization being used;
program instructions to detect by the platform a non-compliant database service;
program instructions to adapt the upgraded version of code to a compliant database based on the prototype solution;
program instructions to automatically test the upgraded version of code to ensure the existing code maintains an original purpose; and
program instructions to integrate the code snippet with the upgraded version of code.

9. The computer system of claim 8 , wherein the augmented solutions are provided, and wherein the one or more users have conflicting requests.

10. The computer system of claim 8 , wherein augmented solutions are provided to the one or more users with accessibility requirements.

11. The computer system of claim 8 , further comprising:
program instructions to update one or more feedback profiles of the one or more users; and
program instructions to store one or more recommended and verified solutions based on one or more implemented system changes.

12. The computer system of claim 8 , further comprising:
program instructions to generate a report based on updated feedback profiles, solutions, and implemented system changes.

13. The computer system of claim 12 , further comprising:
program instructions to output, by the user interface, the generated report to the one or more users to ensure that modifications done by the system have been verified, wherein the modifications are overridden if the modifications are not workable.

14. The computer system of claim 13 , further comprising:
program instructions to generate one or more responsive prompts; and
program instructions to display, by the user interface, the one or more responsive prompts to the one or more users prompting the one or more users to confirm or cancel the modifications, wherein responsive to receiving a confirmation, via the displayed one or more responsive prompts, program instructions to accept the modifications, and system changes and, wherein responsive to receiving a cancellation notice, via the displayed responsive prompt, program instructions to override the modifications and implemented system changes.

15. A computer program product for dynamically modifying a platform, the computer program product comprising:
one or more computer readable storage devices and program instructions stored on the one or more computer readable storage devices, the stored program instructions comprising:
program instructions to suggest one or more solutions and libraries of ranked user feedback from a summarizing and ranking module based on the user feedback, via a user interface, to one or more users, wherein the one or more solutio

Assignees

• IBM

Inventors

• Wachira Charles Muchiri
• Tadesse Girmaw Abebe
• Cintas Celia
• Remy Sekou Lionel
• Walcott Aisha

Classifications

• G06Q30/016 Primary

  After-sales · CPC title

• G06Q10/0637 Primary

  Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals · CPC title