Management of elevator service

Patent metadata

Field	Value
Publication number	US-12049382-B2
Application number	US-201916381880-A
Country	US
Kind code	B2
Filing date	Apr 11, 2019
Priority date	Apr 11, 2019
Publication date	Jul 30, 2024
Grant date	Jul 30, 2024

Abstract

A method includes creating an account with an elevator system; assigning a primary user to the account; assigning a secondary user to the account; associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system.

First claim

What is claimed is:

1. A method comprising:
creating an account with an elevator system;
assigning a primary user to the account;
assigning a secondary user to the account;
associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system;
receiving a request for elevator service from the secondary user;
providing the floors of the building that the secondary user can access via the elevator system to a mobile device associated with the secondary user;
receiving a selection of a destination floor from the mobile device associated with the secondary user, wherein the selection of the destination floor is made by the secondary user at the mobile device associated with the secondary user;
initiating elevator service to the destination floor for the secondary user.

2. The method of claim 1 wherein:
the elevator access privileges associated with the secondary user include floors of the building that the secondary user cannot access via the elevator system.

3. The method of claim 1 further comprising:
associating an identifier with the secondary user.

4. The method of claim 1 further comprising:
receiving a selection of a starting floor and the destination floor from the mobile device associated with the secondary user;
initiating elevator service from the starting floor to the destination floor for the secondary user.

5. The method of claim 1 further comprising:
associating a home floor with the secondary user;
receiving a selection of the home floor from a mobile device associated with the secondary user;
initiating elevator service to the home floor for the secondary user.

6. The method of claim 1 further comprising:
associating monitored elevator services with the secondary user.

7. The method of claim 6 further comprising:
receiving a request for elevator service from the secondary user;
assigning an elevator car to the secondary user;
enabling a camera within the elevator car assigned to the secondary user.

8. The method of claim 7 wherein:
the assigning the elevator car to the secondary user comprises disabling further elevator calls for the elevator car.

9. The method of claim 7 wherein:
the assigning the elevator car to the secondary user comprises confirming that the elevator car is empty.

10. The method of claim 8 further comprising:
enabling further elevator calls for the elevator car upon the secondary user exiting the elevator car.

11. The method of claim 7 further comprising:
providing video from the camera to a first device.

12. The method of claim 11 wherein:
the first device is associated with the primary user.

13. The method of claim 12 wherein:
the account includes an address of the first device.

14. The method of claim 11 further comprising:
terminating providing the video from the camera to the first device upon the secondary user exiting the elevator car.

15. The method of claim 6 wherein:
associating the monitored elevator services with the secondary user comprises accessing the account and verifying that a monitored elevator services field associated with the secondary user is enabled.

16. The method of claim 1 further comprising:
deleting the secondary user from the account.

17. An elevator system comprising:
a processor configured to execute operations including:
creating an account with the elevator system;
assigning a primary user to the account;
assigning a secondary user to the account;
associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system;
receiving a request for elevator service from the secondary user;
providing the floors of the building that the secondary user can access via the elevator system to a mobile device associated with the secondary user;
receiving a selection of a destination floor from the mobile device associated with the secondary user, wherein the selection of the destination floor is made by the secondary user at the mobile device associated with the secondary user;
initiating elevator service to the destination floor for the secondary user.

18. A computer program product tangibly embodied on a non-transitory computer readable medium, the computer program product including instructions that, when executed by a processor, cause the processor to perform operations for providing elevator services, the operations comprising:
creating an account with an elevator system;
assigning a primary user to the account;
assigning a secondary user to the account;
associating elevator access privileges to the secondary user, the elevator access privileges including floors of a building that the secondary user can access via the elevator system;
receiving a request for elevator service from the secondary user;
providing the floors of the building that the secondary user can access via the elevator system to a mobile device associated with the secondary user;
receiving a selection of a destination floor from the mobile device associated with the secondary user, wherein the selection of the destination floor is made by the secondary user at the mobile device associated with the secondary user;
initiating elevator service to the destination floor for the secondary user.

19. The method of claim 1 wherein initiating elevator service to the destination floor for the secondary user includes an elevator controller initiating sending an elevator car to the secondary user.

Assignees

• Otis Elevator Co

Inventors

• Simcik Paul A
• Miriyala Pradeep
• Vushakola Ranjith

Classifications

• B66B2201/23

  Other aspects of the evaluation method · CPC title

• B66B1/3461

  between the elevator control system and remote or mobile stations · CPC title

• G07C9/29

  the pass containing active electronic elements, e.g. smartcards · CPC title

• G07C9/27

  with central registration · CPC title

• B66B2201/4653

  wherein the call is registered using portable devices · CPC title