Orchestration for robotic process automation

Patent metadata

Field	Value
Publication number	US-11989538-B2
Application number	US-202217845270-A
Country	US
Kind code	B2
Filing date	Jun 21, 2022
Priority date	Jun 21, 2022
Publication date	May 21, 2024
Grant date	May 21, 2024

Abstract

An example embodiment may involve persistent storage containing definitions of (i) assignments of bots to endpoints, (ii) software packages for execution by the bots, (iii) schedules for the bots to execute the software packages, and (iv) processes that associate the bots with the software packages and the schedules. This embodiment may also involve processors configured to: receive, from a computing device, a request for bot deployment, wherein the computing device includes a bot runtime; identify, in the processes, a bot assigned to an endpoint that is associated with the computing device, wherein the bot is associated with a software package and a schedule; and transmit, to the computing device, data including a representation of the bot, a copy of the software package, and a copy of the schedule, wherein reception of the data causes the bot to execute, using the bot runtime, the software package in accordance with the schedule.

First claim

What is claimed is:

1. A system comprising:
persistent storage containing definitions of (i) assignments of bots to endpoints, (ii) software packages for execution by the bots, (iii) schedules for the bots to execute the software packages, and (iv) processes that associate the bots with the software packages and the schedules; and
one or more processors configured to:
receive, from a computing device, a request for bot deployment, wherein the computing device includes a bot runtime;
identify, in the processes, a bot assigned to an endpoint that is associated with the computing device, wherein the bot is associated with a software package and a schedule; and
transmit, to the computing device, data including a representation of the bot, a copy of the software package, and a copy of the schedule, wherein reception of the data causes the bot to execute, using the bot runtime, the software package in accordance with the schedule.

2. The system of claim 1 , wherein the endpoint is the computing device, and the bot is an unattended bot configured to operate autonomously without human interaction.

3. The system of claim 1 , wherein the endpoint is a user associated with the computing device, and the bot is an attended bot configured to operate semi-autonomously with human interaction.

4. The system of claim 1 , wherein the persistent storage also includes access credentials for the computing device, wherein the bot is configured to request and receive the access credentials, and wherein the bot is also configured to use the access credentials to log on to the computing device.

5. The system of claim 4 , wherein the access credentials are part of a credential set, wherein the credential set also contains further credentials for one or more applications, and wherein the bot is also configured to use the further credentials to access the one or more applications.

6. The system of claim 1 , wherein the assignments of bots to endpoints are stored in database tables, wherein the processes that associate the bots with the software packages and the schedules are also stored in the database tables, and wherein the software packages are stored in a software repository that supports versioning of the software packages.

7. The system of claim 1 , wherein an asynchronous message bus communicatively couples the bot to the persistent storage, wherein the bot is subscribed to content within one of more database tables of the persistent storage, and wherein the one or more processors are further configured to:
detect a change to the content of the one or more database tables; and
transmit, to the bot, a representation of the change.

8. The system of claim 1 , wherein the persistent storage includes access credentials for the endpoints or environment variables for the bots, and wherein the one or more processors are further configured to:
receive, from the bot and by way of a representation state transfer (REST) interface, a request for the access credentials or the environment variables; and
transmit, to the bot and by way of the REST interface, the access credentials or the environment variables that were requested.

9. The system of claim 8 , wherein one or more of the environment variables are shared by two or more of the bots.

10. The system of claim 1 , wherein the endpoint is deployed on a managed network and the persistent storage is a component of a computing platform that is remote from the managed network.

11. The system of claim 1 , wherein the persistent storage also defines maximum numbers of bots for domains in which the bots are to be deployed, and wherein identifying the bot assigned to the endpoint comprises determining that deployment of the bot would not exceed a maximum number of bots for a domain in which the bot is to be deployed.

12. The system of claim 1 , wherein the persistent storage also contains definitions of one or more queues, wherein the one or more queues are configured to temporarily store work items that are passed between two or more of the bots.

13. A computer-implemented method comprising:
receiving, from a computing device, a request for bot deployment, wherein the computing device includes a bot runtime, and wherein persistent storage contains definitions of (i) assignments of bots to endpoints, (ii) software packages for execution by the bots, (iii) schedules for the bots to execute the software packages, and (iv) processes that associate the bots with the software packages and the schedules;
identifying, in the processes, a bot assigned to an endpoint that is associated with the computing device, wherein the bot is associated with a software package and a schedule; and
transmitting, to the computing device, data including a representation of the bot, a copy of the software package, and a copy of the schedule, wherein reception of the data causes the bot to execute, using the bot runtime, the software package in accordance with the schedule.

14. The computer-implemented method of claim 13 , wherein the persistent storage also includes access credentials for the computing device, wherein the bot is configured to request and receive the access credentials, and wherein the bot is also configured to use the access credentials to log on to the computing device.

15. The computer-implemented method of claim 14 , wherein the access credentials are part of a credential set, wherein the credential set also contains further credentials for one or more applications, and wherein the bot is also configured to use the further credentials to access the one or more applications.

16. The computer-implemented method of claim 13 , wherein the assignments of bots to endpoints are stored in database tables, wherein the processes that associate the bots with the software packages and the schedules are also stored in the database tables, and wherein the software packages are stored in a software repository that supports versioning of the software packages.

17. The computer-implemented method of claim 13 , wherein an asynchronous message bus communicatively couples the bot to the persistent storage, wherein the bot is subscribed to content within one of more database tables of the persistent storage, the computer-implemented method further comprising:
detecting a change to the content of the one or more database tables; and
transmitting, to the bot, a representation of the change.

18. The computer-implemented method of claim 13 , wherein the persistent storage also defines maximum numbers of bots for domains in which the bots are to be deployed, and wherein identifying the bot assigned to the endpoint comprises determining that deployment of the bot would not exceed a maximum number of bots for a domain in which the bot is to be deployed.

19. The computer-implemented method of claim 13 , wherein the persistent storage also contains definitions of one or more queues, wherein the one or more queues are configured to temporarily store work items that are passed between two or more of the bots.

20. An article of manufacture including a non-transitory computer-readable medium, having stored thereon program instructions that, upon execution by a computing system, cause the computing system to perform operations comprising:
receiving, from a computing device, a request for bot deployment, wherein the computing device includes a bot runtime, wherein persistent storage contains definitions of (i) assignments of bots to endpoints, (ii) software packages for execution by the bots, (iii) schedules for the bots to execute the softwa

Assignees

• Servicenow Inc

Inventors

• Vemulapalli Srikanth
• Moorthy Kushang
• Mishra Prabhat
• Lanka Kartik

Classifications

• G06F8/60 Primary

  Software deployment · CPC title

• G06F9/451

  Execution arrangements for user interfaces · CPC title