System and method for remote wipe

Patent metadata

Field	Value
Publication number	US-11985167-B2
Application number	US-202117392118-A
Country	US
Kind code	B2
Filing date	Aug 2, 2021
Priority date	Sep 20, 2013
Publication date	May 14, 2024
Grant date	May 14, 2024

Abstract

A remote wipe message or notification may be sent from a server computer to one or more target client devices associated with a user. A managed container running on a target client device associated with the user and having a managed cache storing content managed by or through the server computer may, in response to the remote wipe message or notification, deleting the managed content or a portion thereof from its managed cache. The managed container may send back an acknowledgement or message to the server computer that it had completed the remote wipe. The remote wipe functionality can avoid having to deal with individual applications running on the client device and therefore can eliminate the complexity of having to deal with individual applications. Furthermore, the remote wipe can be done independently of the local operating system and without affecting non-managed information/applications on the client device.

First claim

What is claimed is:

1. A method, comprising:
receiving, by an application gateway server computer through an application administration interface, a remote wipe request specific to a user;
determining, by the application gateway server computer, a user device associated with the user that runs a managed container on the user device, wherein the managed container is enrolled with the application gateway server computer, wherein the managed container has a managed cache, and wherein the managed container manages the managed cache independent of any operating system on the user device;
sending, by the application gateway server computer to the user device, a notification to delete all versions of a document and remove a corresponding application from the managed cache, wherein the notification is received by the operating system local to the user device and sent by the operating system on the user device to the managed container on the user device, and wherein, responsive to the notification from the operating system on the user device and independently of the operating system on the user device, the managed container deletes, in accordance with a rule from the application gateway server computer and regardless of whether the user device is or is not connected to the application gateway server computer, all the versions of the document and removes the corresponding application from the managed cache without involving the application and without removing any application outside the managed container;
receiving, by the application gateway server computer from the managed container, a message that all the versions of the document and the corresponding application have been deleted from the managed cache; and
updating, by the application gateway server computer, the application administration interface to reflect deletion of all the versions of the document and the corresponding application from the managed cache of the managed container on the user device.

2. The method according to claim 1 , wherein the deletion of all the versions of the document and the corresponding application from the managed cache of the managed container comprises causing a low level destruction to all content within the managed cache to thereby clear the managed cache.

3. The method according to claim 1 , further comprising:
determining that a managed container running on an unapproved device has connected to the application gateway server computer; and
communicating, by the application gateway server computer to the managed container running on the unapproved device, a remote wipe request or message, wherein the managed container running on the unapproved device clears content of a managed cache in the managed container and sends an acknowledgement of remote wipe to the application gateway server computer, and wherein the managed container running on the unapproved device performs the remote wipe independently of a local operating system of the unapproved device and without affecting other applications on the unapproved device.

4. The method according to claim 3 , wherein clearing the content of the managed cache in the managed container comprises causing a low level destruction to the content within the managed cache.

5. The method according to claim 3 , wherein clearing the content of the managed cache in the managed container comprises deleting all versions of a document in the managed cache without involving any application on the unapproved device.

6. The method according to claim 1 , further comprising:
tracking information on any device associated with the user; and
providing the information as tracked through the application administration interface.

7. The method according to claim 1 , wherein the application administration interface is configured for performing a plurality of actions, the plurality of actions including at least one of an action for application configuration, an action for obtaining application information, an action for application editing, or an application for changing or setting an access permission.

8. The method according to claim 1 , wherein the application administration interface is configured for performing a plurality of actions, wherein the application administration interface further comprises deployment options, and wherein the plurality of actions and the deployment options are applicable to a plurality of applications in the managed container through the application administration interface to thereby provide a centralized administration and configuration for the plurality of applications in the managed cache.

9. An application gateway server computer system, comprising:
a processor;
a non-transitory computer-readable medium; and
stored instructions translatable by the processor for:
receiving, through an application administration interface, a remote wipe request specific to a user;
determining a user device associated with the user that runs a managed container on the user device, wherein the managed container is enrolled with the application gateway server computer, wherein the managed container has a managed cache, and wherein the managed container manages the managed cache independent of any operating system on the user device;
sending, to the user device, a notification to delete all versions of a document and remove a corresponding application from the managed cache, wherein the notification is received by the operating system local to the user device and sent by the operating system on the user device to the managed container on the user device, and wherein, responsive to the notification from the operating system on the user device and independently of the operating system on the user device, the managed container deletes, in accordance with a rule from the application gateway server computer and regardless of whether the user device is or is not connected to the application gateway server computer, all the versions of the document and removes the corresponding application from the managed cache without involving the application and without removing any application outside the managed container;
receiving, from the managed container, a message that all the versions of the document and the corresponding application have been deleted from the managed cache; and
updating the application administration interface to reflect deletion of all the versions of the document and the corresponding application from the managed cache of the managed container on the user device.

10. The application gateway server computer system of claim 9 , wherein deleting the deletion of all the versions of the document and the corresponding application from the managed cache of the managed container comprises causing a low level destruction to all content within the managed cache to thereby clear the managed cache.

11. The application gateway server computer system of claim 9 , wherein the stored instructions are further translatable by the processor for:
determining that a managed container running on an unapproved device has connected to the application gateway server computer; and
communicating, to the managed container running on the unapproved device, a remote wipe request or message, wherein the managed container running on the unapproved device clears content of a managed cache in the managed container and sends an acknowledgement of remote wipe to the application gateway server computer, and wherein the managed container running on the unapproved device performs the remote wipe independently of a local operating system of the unapproved device and without affecting other applications on the unapproved device.

12. The application gateway server computer system of cla

Assignees

• Open Text Sa Ulc

Inventors

• Beckman Gregory
• Laird Robert
• Gagne Alain

Classifications

• H04L63/20 Primary

  for managing network security; network security policies in general (filtering policies H04L63/0227) · CPC title

• G06F21/6227 Primary

  where protection concerns the structure of data, e.g. records, types, queries · CPC title

• G06F3/04817

  using icons (graphical or visual programming using iconic symbols G06F8/34) · CPC title

• G06F8/65

  Updates (security arrangements therefor G06F21/57) · CPC title

• G06F21/10

  Protecting distributed programs or content, e.g. vending or licensing of copyrighted material (protection in video systems or pay television H04N7/16) {; Digital rights management [DRM]} · CPC title