Method and system for distributed management of remote transmitters interacting with mobile devices

Patent metadata

Field	Value
Publication number	US-11974197-B2
Application number	US-202117473157-A
Country	US
Kind code	B2
Filing date	Sep 13, 2021
Priority date	Nov 15, 2013
Publication date	Apr 30, 2024
Grant date	Apr 30, 2024

Abstract

A method and system for distributed management and maintenance of remote transmitters, or beacons, via a remotely hosted integrated software platform and the interaction of the beacons with mobile devices in an environment where the beacons are located.

First claim

What is claimed:

1. A computer-implemented method comprising:
storing in a management system a plurality of positions associated with a plurality of beacons, wherein the plurality of positions pertain to campaign meta-data corresponding to the plurality of beacons, and wherein a beacon is assigned to a pre-established physical location and has a corresponding unique identifier;
receiving a real-time communication, wherein when the communication is received from a mobile application associated with a user device, the communication includes a unique identifier corresponding to an interaction with one of the plurality of beacons;
determining a matching beacon, wherein determining includes matching the unique identifier in the real-time communication to one of the plurality of beacons;
determining the pre-established physical location assigned to the matching beacon, wherein the pre-established physical location is associated with the real-time communication;
determining campaign content associated with the matching beacon according to the pre-established physical location assigned to the matching beacon, wherein the campaign content is a subset of the campaign meta-data;
transmitting the campaign content, wherein when the campaign content is received on the mobile application associated with the user device the campaign content is displayable;
updating the management system according to the campaign content;
generating a tracking event corresponding to a profile of the mobile application, wherein the tracking event is associated with the determined pre-established physical location and the interaction; and
aggregating data regarding the tracking event into a data model of traffic patterns corresponding to a plurality of mobile application users, wherein the data model associates the traffic patterns with one or more interactions.

2. The method of claim 1 , further comprising:
determining that one or more subsequent communications associated with the mobile application are sent from one or more subsequent physical locations; and
identifying a path of the mobile application from a first physical location to a second physical location, wherein the second physical location is subsequent to the first physical location.

3. The method of claim 2 , further comprising:
identifying one or more patterns associated with a user of the mobile application.

4. The method of claim 1 , further comprising:
personalizing the interaction based on historical data associated with a profile of the mobile application.

5. The method of claim 4 , wherein personalizing the interaction includes customizing a content display associated with the mobile application.

6. The method of claim 1 , wherein the communication includes a device message corresponding to the interaction with one of the plurality of beacons, and wherein the device message includes data pertaining to an updated condition of the matching beacon.

7. The method of claim 1 , further comprising:
performing an action associated with the communication.

8. The method of claim 1 , further comprising:
maintaining a campaign dashboard associated with the management system, wherein the campaign dashboard allows management of messaging and marketing according to pre-established physical locations.

9. A system comprising:
a management system that stores a plurality of positions associated with a plurality of beacons, wherein the plurality of positions pertain to campaign meta-data corresponding to the plurality of beacons, and wherein a beacon is assigned to a pre-established physical location and has a corresponding unique identifier;
a communication interface that receives a real-time communication from a mobile application associated with a user device, the communication includes a unique identifier corresponding to an interaction with one of the plurality of beacons; and
a processor that executes instructions stored in memory, wherein the processor executes the instructions to:
determine a matching beacon, wherein determine includes to match the unique identifier in the real-time communication to one of the plurality of beacons;
determine the pre-established physical location assigned to the matching beacon, wherein the pre-established physical location is associated with the real-time communication;
determine campaign content associated with the matching beacon according to the pre-established physical location assigned to the matching beacon, wherein the campaign content is a subset of the campaign meta-data;
transmit the campaign content, wherein when the campaign content is received on the mobile application associated with the user device the campaign content is displayable;
update on the management system according to the campaign content;
generate a tracking event corresponding to a profile of the mobile application, wherein the tracking event is associated with the determined pre-established physical location and the interaction; and
aggregate data regarding the tracking event into a data model of traffic patterns corresponding to a plurality of mobile application users, wherein the data model associates the traffic patterns with one or more interactions.

10. The system of claim 9 , wherein the processor executes further instructions to:
determine that one or more subsequent communications associated with the mobile application are sent from one or more subsequent physical locations; and
identify a path of the mobile application from a first physical location to a second physical location, wherein the second physical location is subsequent to the first physical location.

11. The system of claim 10 , wherein the processor executes further instructions to:
identify one or more patterns associated with a user of the mobile application.

12. The system of claim 9 , wherein the processor executes further instructions to:
personalize the interaction based on historical data associated with a profile of the mobile application.

13. The system of claim 12 , wherein the processor personalizes the interaction by customizing a content display associated with the mobile application.

14. The system of claim 9 , wherein the communication includes a device message corresponding to the interaction with one of the plurality of beacons, and wherein the device message includes data pertaining to an updated condition of the matching beacon.

15. The system of claim 9 , wherein the processor executes further instructions to:
perform an action associated with the communication.

16. The system of claim 9 , wherein the processor executes further instructions to:
maintain a campaign dashboard associated with the management system, wherein the campaign dashboard allows management of messaging and marketing according to pre-established physical locations.

17. A non-transitory, computer-readable storage medium having embodied thereon a program executable by a processor to perform a method comprising:
storing in a management system a plurality of positions associated with a plurality of beacons, wherein the plurality of positions pertain to campaign meta-data corresponding to the plurality of beacons, and wherein a beacon is assigned to a pre-established physical location and has a corresponding unique identifier;
receiving a real-time communication, wherein when the communication is received from a mobile application associated with a user device, the communication includes a unique identifier corresponding to an interaction with one of the plurality of beacons;
determining a matching beacon, wherein determining includes mat

Assignees

• Synchrony Bank

Inventors

• Muller Daniel
• Caraher Patrick

Classifications

• H04W4/12 Primary

  Messaging; Mailboxes; Announcements · CPC title

• G01S1/024

  of beacon transmitters · CPC title

• G01S1/68

  Marker, boundary, call-sign, or like beacons transmitting signals not carrying directional information · CPC title

• H04W4/80

  Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication · CPC title