Change comments for synchronized content items

Patent metadata

Field	Value
Publication number	US-11943264-B2
Application number	US-202217878612-A
Country	US
Kind code	B2
Filing date	Aug 1, 2022
Priority date	Apr 4, 2016
Publication date	Mar 26, 2024
Grant date	Mar 26, 2024

Abstract

Described embodiments enable device users sharing content items via a content management system to view and modify content items within native applications on their client devices. In various embodiments, a client application detects a save operation on a content item and prompts a user to provide a comment based on changes to the content item. User comments and metadata are provided to a content management system to create a historical log that provides a comprehensive summary of user interactions with a content item, including comments regarding content item changes, version information, and timestamps. The content management system provides the comments and other log contents to client applications associated with other users sharing the content item. The client applications use the comments and log information to provide notifications to the users regarding content item changes and comments by sharing users.

First claim

What is claimed is:

1. A method comprising:
registering, by a client application of a first client device with an operating system of the first client device, to receive monitoring events for a native application installed on the first client device;
detecting, by the client application based on information received from an operating system of the first client device, a save operation on a content item synchronized between a content management system and the client application, the save operation including an edit to the content item, the save operation performed using a native application with which the content item was edited, the native application being of the first client device and being different from the client application, the save operation detected by the operating system to match the registration and responsively causing the operating system to transmit the information to the client application;
responsive to detecting the save operation, generating for display, by the client application, a user interface element prompting for comment data to associate with the edit to the content item;
receiving the comment data; and
transmitting the comment data to the content management system for synchronization with a second client device.

2. The method of claim 1 , wherein the content item is displayed for editing in the native application of the first client device and detecting the save operation comprises detecting a presence event on the first client device.

3. The method of claim 1 , wherein the content management system stores tracking data that tracks that the comment has been viewed at the second client device based on interaction information determined by the client application.

4. The method of claim 3 , wherein the content management system refrains from providing the comment for display on the second client device responsive to the second client device requesting the content item a second time based on the tracking data.

5. The method of claim 1 , wherein the user interface element is displayed responsive to determining that the content item has changed.

6. The method of claim 1 , wherein the user interface element is displayed responsive to determining that prompt conditions have been satisfied.

7. The method of claim 6 , the prompt conditions specifying whether the prompting is to be performed based on an extent to which the content item has changed.

8. A system comprising:
memory with instructions encoded thereon; and
one or more processors that, when executing the instructions, cause the system to perform operations comprising:
registering, by a client application of a first client device with an operating system of the first client device, to receive monitoring events for a native application installed on the first client device;
detecting, by the client application based on information received from an operating system of the first client device, a save operation on a content item synchronized between a content management system and the client application, the save operation including an edit to the content item, the save operation performed using a native application with which the content item was edited, the native application being of the first client device and being different from the client application, the save operation detected by the operating system to match the registration and responsively causing the operating system to transmit the information to the client application;
responsive to detecting the save operation, generating for display, by the client application, a user interface element prompting for comment data to associate with the edit to the content item;
receiving the comment data; and
transmitting the comment data to the content management system for synchronization with a second client device.

9. The system of claim 8 , wherein the content item is displayed for editing in the native application of the first client device and detecting the save operation comprises detecting a presence event on the first client device.

10. The system of claim 8 , wherein the content management system stores tracking data that tracks that the comment has been viewed at the second client device based on interaction information determined by the client application.

11. The system of claim 10 , wherein the content management system refrains from providing the comment for display on the second client device responsive to the second client device requesting the content item a second time based on the tracking data.

12. The system of claim 8 , wherein the user interface element is displayed responsive to determining that the content item has changed.

13. The system of claim 8 , wherein the user interface element is displayed responsive to determining that prompt conditions have been satisfied.

14. The system of claim 13 , the prompt conditions specifying whether the prompting is to be performed based on an extent to which the content item has changed.

15. A non-transitory computer-readable medium comprising memory with instructions encoded thereon, the instructions, when executed by one or more processors, causing the one or more processors to perform operations comprising:
registering, by a client application of a first client device with an operating system of the first client device, to receive monitoring events for a native application installed on the first client device;
detecting, by the client application based on information received from an operating system of the first client device, a save operation on a content item synchronized between a content management system and the client application, the save operation including an edit to the content item, the save operation performed using a native application with which the content item was edited, the native application being of the first client device and being different from the client application, the save operation detected by the operating system to match the registration and responsively causing the operating system to transmit the information to the client application;
responsive to detecting the save operation, generating for display, by the client application, a user interface element prompting for comment data to associate with the edit to the content item;
receiving the comment data; and
transmitting the comment data to the content management system for synchronization with a second client device.

16. The non-transitory computer-readable medium of claim 15 , wherein the content item is displayed for editing in the native application of the first client device and detecting the save operation comprises detecting a presence event on the first client device.

17. The non-transitory computer-readable medium of claim 15 , wherein the content management system stores tracking data that tracks that the comment has been viewed at the second client device based on interaction information determined by the client application.

18. The non-transitory computer-readable medium of claim 17 , wherein the content management system refrains from providing the comment for display on the second client device responsive to the second client device requesting the content item a second time based on the tracking data.

19. The non-transitory computer-readable medium of claim 15 , wherein the user interface element is displayed responsive to determining that the content item has changed.

20. The non-transitory computer-readable medium of claim 15 , wherein the user interface element is displayed responsive to determining that prompt conditions hav

Assignees

• Dropbox Inc

Inventors

• Pai Anvisha Hrishikesh
• Wu Michael

Classifications

• H04L65/403 Primary

  Arrangements for multi-party communication, e.g. for conferences (data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15) · CPC title

• G06F40/169

  Annotation, e.g. comment data or footnotes · CPC title

• G06F40/197

  Version control (for software G06F8/71) · CPC title

• H04L51/216

  Handling conversation history, e.g. grouping of messages in sessions or threads · CPC title

• H04L65/4015

  where at least one of the additional parallel sessions is real time or time sensitive, e.g. white board sharing, collaboration or spawning of a subconference · CPC title