Contextualized notifications for verbose application errors

Patent metadata

Field	Value
Publication number	US-11940897-B2
Application number	US-202217656330-A
Country	US
Kind code	B2
Filing date	Mar 24, 2022
Priority date	Jun 16, 2017
Publication date	Mar 26, 2024
Grant date	Mar 26, 2024

Abstract

Errors encountered by executing applications can be recorded in one or more logs. A search engine can be configured to retrieve error data from the one or more logs using pre-specified rules. A portion of the error data can be included in a small portable message (e.g., SMS text message) and sent to the developers or administrators of the applications. An administrative console can generate different visualizations based upon what errors the search engine retrieved.

First claim

What is claimed is:

1. A method comprising:
receiving a stack trace log that comprises programming code being executed in relation to a network application;
identifying a set of errors among the stack trace log based on a predefined set of rules, the set of errors comprising a numerical quantity;
determining that the numerical quantity of the set of errors surpasses a threshold value;
generating a single multi-error notification that includes an indication of the numerical quantity;
identifying at least one electronic message address associated with the network application; and
transmitting the single multi-error notification that includes the indication of the numerical quantity to the electronic message address.

2. The method of claim 1 , wherein the identifying the set of errors among the stack trace log based on the predefined set of rules further comprises:
searching the stack trace log for a pre-specified error data using a search engine, the search engine configured to search for the pre-specified error using pre-specified error terms.

3. The method of claim 1 , wherein the stack trace log includes a network request log and an execution log, the network request log comprising network request data describing network requests performed by one or more network servers, the execution log comprising programming code executed by the one or more network servers during execution of the network application.

4. The method of claim 3 , wherein the single multi-error notification includes data from the network request log and the single multi-error notification includes data from the execution log.

5. The method of claim 1 , further comprising:
determining, based on the stack trace log, a number of errors of a second error type encountered in relation to execution of the network application;
comparing the number of errors of the second error type to a pre-specified threshold number; and
responsive to determining that the number of errors of the second error type do not surpass the pre-specified threshold number, determining that a notification related to the errors of the second error type should not be sent.

6. The method of claim 1 , further comprising:
generating a visualization that indicates the numerical quantity of the set of errors; and
including the visualization in the single multi-error notification.

7. A system comprising:
one or more computer processors; and
one or more computer-readable mediums storing instructions that, when executed by the one or more computer processors, cause the system to perform operations comprising:
receiving a stack trace log that comprises programming code being executed in relation to a network application;
identifying a set of errors among the stack trace log based on a predefined set of rules, the set of errors comprising a numerical quantity;
determining that the numerical quantity of the set of errors surpasses a threshold value;
generating a single multi-error notification that includes an indication of the numerical quantity;
identifying at least one electronic message address associated with the network application; and
transmitting the single multi-error notification that includes the indication of the numerical quantity to the electronic message address.

8. The system of claim 7 , wherein the identifying the set of errors among the stack trace log based on the predefined set of rules further comprises:
searching the stack trace log for a pre-specified error data using a search engine, the search engine configured to search for the pre-specified error using pre-specified error terms.

9. The system of claim 7 , wherein the stack trace log includes a network request log and an execution log, the network request log comprising network request data describing network requests performed by one or more network servers, the execution log comprising programming code executed by the one or more network servers during execution of the network application.

10. The system of claim 9 , wherein the single multi-error notification includes data from the network request log and the single multi-error notification includes data from the execution log.

11. The system of claim 7 , further comprising:
determining, based on the stack trace log, a number of errors of a second error type encountered in relation to execution of the network application;
comparing the number of errors of the second error type to a pre-specified threshold number; and
responsive to determining that the number of errors of the second error type do not surpass the pre-specified threshold number, determining that a notification related to the errors of the second error type should not be sent.

12. The system of claim 7 , further comprising:
generating a visualization that indicates the numerical quantity of the set of errors; and
including the visualization in the single multi-error notification.

13. A non-transitory computer-readable medium storing instructions that, when executed by one or more computer processors of one or more computing devices, cause the one or more computing devices to perform operations comprising:
receiving a stack trace log that comprises programming code being executed in relation to a network application;
identifying a set of errors among the stack trace log based on a predefined set of rules, the set of errors comprising a numerical quantity;
determining that the numerical quantity of the set of errors surpasses a threshold value;
generating a single multi-error notification that includes an indication of the numerical quantity;
identifying at least one electronic message address associated with the network application; and
transmitting the single multi-error notification that includes the indication of the numerical quantity to the electronic message address.

14. The non-transitory computer-readable medium of claim 13 , wherein the identifying the set of errors among the stack trace log based on the predefined set of rules further comprises:
searching the stack trace log for a pre-specified error data using a search engine, the search engine configured to search for the pre-specified error using pre-specified error terms.

15. The non-transitory computer-readable medium of claim 13 , wherein the stack trace log includes a network request log and an execution log, the network request log comprising network request data describing network requests performed by one or more network servers, the execution log comprising programming code executed by the one or more network servers during execution of the network application.

16. The non-transitory computer-readable medium of claim 15 , wherein the single multi-error notification includes data from the network request log and the single multi-error notification includes data from the execution log.

17. The non-transitory computer-readable medium of claim 13 , further comprising:
determining, based on the stack trace log, a number of errors of a second error type encountered in relation to execution of the network application;
comparing the number of errors of the second error type to a pre-specified threshold number; and
responsive to determining that the number of errors of the second error type do not surpass the pre-specified threshold number, determining that a notification related to the errors of the second error type should not be sent.

Assignees

• Palantir Technologies Inc

Inventors

• Demeuse Lauren
• Wu Grant
• Riechel Garren
• Mair Ian
• Nazario Michael

Classifications

• G06F11/3476 Primary

  Data logging (G06F11/14, G06F11/2205 take precedence) · CPC title

• G06F11/0772

  Means for error signaling, e.g. using interrupts, exception flags, dedicated error registers · CPC title

• G06F11/0784

  Routing of error reports, e.g. with a specific transmission path or data flow · CPC title

• G06F11/079

  Root cause analysis, i.e. error or fault diagnosis (in a hardware test environment G06F11/22; in a software test environment G06F11/36) · CPC title

• H04W4/14

  Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD] · CPC title