Apparatuses, methods, and computer program products for data retention in a common group-based communication channel

Patent metadata

Field	Value
Publication number	US-11916864-B2
Application number	US-202217882502-A
Country	US
Kind code	B2
Filing date	Aug 5, 2022
Priority date	Jan 31, 2020
Publication date	Feb 27, 2024
Grant date	Feb 27, 2024

Abstract

Embodiments described herein include apparatuses, computer program products, and methods for data management in a group-based communication system. Specifically, some embodiments address data management for group-based communication channel(s) accessible to any number of entities based on various data retention policies. In this regard, embodiments enable maintenance of data associated with multiple organizations accessing a group-based communication channel based on a single, shared data retention policy, or different data retention policies, for example based on authorship of the group-based communication message. In embodiments, a data retention policy may be assigned directly to an entity, or assigned to a higher-level or lower-level entity and function as a default data a retention policy for other entities associated therewith. A group-based communication system is configured to enable storage of data based on corresponding data retention policies for each organization identifier, and/or an agreed data retention policy for all organization identifiers.

First claim

What is claimed is:

1. An apparatus comprising at least one processor and at least one non-transitory memory including computer program code, the at least one non-transitory memory and the computer program code, with the at least one processor, configure the apparatus to:
identify a group-based communication channel, of a group-based communication platform, that is accessible to a plurality of client devices;
identify a first data retention policy that includes one or more first parameters and that is associated with a group-based communication message posted within the group-based communication channel;
identify a second data retention policy that includes one or more second parameters, different than the one or more first parameters, and that is also associated with the group-based communication message;
determine, based at least in part on the one or more first parameters and the one or more second parameters, that the first data retention policy is different than the second data retention policy with respect to an extent to which the group-based communication message is to be maintained by the group-based communication platform;
perform, based at least in part on determining that the first data retention policy is different than the second data retention policy, a message management action for the group-based communication message based at least in part on a determination of whether the group-based communication message satisfies the first data retention policy; and
cause rendering, via a client device of the plurality of client devices, of a group-based communication interface associated with the group-based communication channel.

2. The apparatus as recited in claim 1 , wherein the first data retention policy is associated with a first organization identifier associated with a first organization and the second data retention policy is associated with a second organization identifier associated with a second organization that is different than the first organization.

3. The apparatus as recited in claim 1 , wherein determining that the first data retention policy is different than the second data retention policy comprises determining that the first data retention policy is more restrictive than the second data retention policy based at least in part on at least one of a storage or a transmission of group-based communication messages governed by at least one of the first data retention policy or the second data retention policy.

4. The apparatus as recited in claim 1 , wherein one of the first data retention policy or the second data retention policy is associated with the group-based communication channel or a first organization that hosts the group-based communication platform and an other of the first data retention policy or the second data retention policy is associated with a second organization that is different than the first organization.

5. The apparatus as recited in claim 1 , wherein one of the first data retention policy or the second data retention policy is associated with the group-based communication channel or a first organization that hosts the group-based communication platform and an other of the first data retention policy or the second data retention policy is previously agreed upon by a second organization and a third organization that are each different than the first organization.

6. The apparatus as recited in claim 1 , wherein performing the message management action comprises retaining, in a group-based communication datastore hosted by the group-based communication platform, the group-based communication message based at least in part on determining that the group-based communication message satisfies the first data retention policy.

7. The apparatus as recited in claim 1 , wherein performing the message management action comprises removing, from a group-based communication datastore hosted by the group-based communication platform, the group-based communication message based at least in part on determining that the group-based communication message fails to satisfy the first data retention policy.

8. The apparatus as recited in claim 7 , wherein removing the group-based communication message comprises:
determining an archive interval threshold associated with the first data retention policy; and
determining, based at least in part on the archive interval threshold, that the group-based communication message is to be stored in the group-based communication datastore as an archived group-based communication message for a predetermined amount of time prior to the group-based communication message being permanently deleted or made inaccessible via the group-based communication platform.

9. The apparatus as recited in claim 1 , wherein one of the first data retention policy or the second data retention policy is associated with public group-based communication channels of the group-based communication platform and an other of the first data retention policy or the second data retention policy is associated with private group-based communication channels of the group-based communication platform.

10. A computer-implemented method comprising:
identifying a group-based communication channel, of a group-based communication platform, that is accessible to a plurality of client devices;
identifying a first data retention policy that includes one or more first parameters and that is associated with a group-based communication message posted within the group-based communication channel;
identifying a second data retention policy that includes one or more second parameters, different than the one or more first parameters, and that is also associated with the group-based communication message;
determining, based at least in part on the one or more first parameters and the one or more second parameters, that the first data retention policy is different than the second data retention policy with respect to an extent to which the group-based communication message is to be maintained by the group-based communication platform;
performing, based at least in part on determining that the first data retention policy is different than the second data retention policy, a message management action for the group-based communication message based at least in part on a determination of whether the group-based communication message satisfies the first data retention policy; and
causing rendering, via a client device of the plurality of client devices, of a group-based communication interface associated with the group-based communication channel.

11. The computer-implemented method as recited in claim 10 , wherein the first data retention policy is associated with a first organization identifier associated with a first organization and the second data retention policy is associated with a second organization identifier associated with a second organization that is different than the first organization.

12. The computer-implemented method as recited in claim 10 , wherein determining that the first data retention policy is different than the second data retention policy comprises determining that the first data retention policy is more restrictive than the second data retention policy based at least in part on at least one of a storage or a transmission of group-based communication messages governed by at least one of the first data retention policy or the second data retention policy.

13. The computer-implemented method as recited in claim 10 , wherein one of the first data retention policy or the second data retention policy is associated with the group-based communication channel or a first organization that hosts the group-based communication platform

Assignees

• Salesforce Inc

Inventors

• Vasamsetti Sri
• Jennings Paul Matthew
• Rosania Paul
• Gordon Steven
• Demmer Michael

Classifications

• H04L51/42 Primary

  Mailbox-related aspects, e.g. synchronisation of mailboxes · CPC title

• G06F16/113

  Details of archiving (lifecycle management in storage systems G06F3/0649; point-in-time backing up or restoration of persistent data G06F11/1446) · CPC title

• G06F16/125

  characterised by the use of retention policies (retention policies for HSM systems G06F16/185) · CPC title

• H04L12/185

  with management of multicast group membership · CPC title

• H04L51/216

  Handling conversation history, e.g. grouping of messages in sessions or threads · CPC title