Software architecture and user interface for process visualization

Patent metadata

Field	Value
Publication number	US-11868593-B2
Application number	US-202017090277-A
Country	US
Kind code	B2
Filing date	Nov 5, 2020
Priority date	Nov 5, 2020
Publication date	Jan 9, 2024
Grant date	Jan 9, 2024

Abstract

An embodiment may involve a definition of a process, wherein the process is referenced by a parent entry, wherein the process includes a set of stages, wherein the stages in the set of stages are respectively associated with sets of activities, and wherein a process design application was used to define the process. The embodiment may also include one or more processors configured to: (i) receive a reference to the parent entry; (ii) identify a transformer class associated with the process design application, wherein the transformer class converts output in a first configuration related to the process design application to input in a second configuration; (iii) receive, from the transformer class, data related to the process in the second configuration; and (iv) generate a graphical user interface that displays the process and the set of stages in a hierarchical arrangement.

First claim

What is claimed is:

1. A system comprising:
persistent storage containing a definition of a process, wherein the definition of the process is referenced by a parent entry, wherein the process includes a set of stages reflecting a process structure, wherein the stages in the set of stages are respectively associated with sets of activities;
a first process design application that was used to define the process, and a second process design application used to define the process; and
one or more processors configured to:
receive, by a process visualization application, a reference to the parent entry provided by the first process design application and a second reference to the parent entry provided by the second process design application;
based on the parent entry, identify a first transformer class associated with the first process design application and a second transformer class associated with the second process design application, wherein the first and second transformer classes contain executable functions;
convert, by the first and second transformer classes, output of the first and second process design applications in a first configuration into data in a second configuration, wherein the data in the second configuration is consumable as input by the process visualization application;
receive, by the process visualization application and from the first and second transformer classes, the data in the second configuration and wherein the data reflect the process structure;
based on the process structure reflected in the data, generate, by the process visualization application, a graphical user interface that displays the process and the set of stages in a hierarchical arrangement, wherein each of the stages in the set of stages is selectable to cause the graphical user interface to further display a set of activities associated with a selected stage; and
transmit, by the process visualization application and to a client device, a representation of the graphical user interface.

2. The system of claim 1 , wherein the persistent storage further contains a second definition of a second process, wherein the second process is referenced by the parent entry, wherein the second process includes a second set of stages, wherein the stages in the second set of stages are respectively associated with second sets of activities, the system further comprising:
a second process defined by a third process design application; and
wherein the one or more processors are further configured to:
based on the parent entry, identify a third transformer class associated with the third process design application, wherein the third transformer class contains second executable functions;
convert, by the third transformer class, output of the third process design application in a third configuration into second data in the second configuration;
receive, by the process visualization application and from the third transformer class, second data related to the second process in the second configuration; and
based on the second data related to the second process, generate, by the process visualization application, the graphical user interface to also display the second process and the second set of stages in the hierarchical arrangement, wherein each of the stages in the second set of stages is selectable to cause the graphical user interface to further display a second set of activities associated with the selected stage.

3. The system of claim 1 , wherein a particular activity that is associated with a particular stage in the set of stages includes one or more declarative actions that can be used to change a state of the particular activity, wherein presence or appearance of the declarative actions on the graphical user interface is based on one or more of server-side conditions, client-side conditions, conditions related to the parent entry, conditions related to the process, or conditions related to the particular activity.

4. The system of claim 1 , wherein a particular stage in the set of stages as displayed includes a declarative action that can be used to mark all activities associated with the particular stage to be completed.

5. The system of claim 1 , wherein the process as displayed includes a declarative action that can be used to mark all activities associated with the set of stages to be completed.

6. The system of claim 1 , wherein the process and the set of stages are represented on a first pane of the graphical user interface as selectable graphical elements in accordance with the hierarchical arrangement, and wherein a particular set of activities associated with a particular stage that was selected are represented on a second pane of the graphical user interface.

7. The system of claim 6 , wherein receiving a selection of a selectable graphical element on the first pane that is associated with the particular stage causes the particular set of activities to be displayed on the second pane.

8. The system of claim 6 , wherein each of the selectable graphical elements on the first pane display a representation of its completeness.

9. The system of claim 6 , wherein each of the particular set of activities on the second pane includes a representation of whether it has been completed.

10. The system of claim 6 , wherein activities of the particular set of activities on the second pane are represented as graphical card elements, and the graphical card elements are respectively associated with executable renderers that define an appearance of information displayed in the graphical card elements.

11. The system of claim 10 , wherein the executable renderers include a default renderer and one or more custom renderers, and wherein each of the graphical card elements uses the default renderer unless it is associated with one of the custom renderers.

12. The system of claim 1 , wherein the activities in the sets of activities are either interactive or non-interactive, and wherein interactive activities prompt for user input and non-interface activities do not prompt for user input.

13. The system of claim 1 , wherein the parent entry is associated with a reference to the process,
wherein the process is associated with an indication that it was defined by the first and second process design applications,
wherein identifying the first transformer class associated with the first process design application comprises:
identifying the process from the reference to the process;
identifying the first process design application from the indication; and
identifying the first transformer class as being associated with each of the first process design application; and

wherein identifying the second transformer class associated with the second design application comprises:
identifying the process from the reference to the process;
identifying the second process design application from the indication; and
identifying the second transformer class as being associated with the second process design application.

14. The system of claim 1 , wherein the process structure specifies at least one relationship between each of the stages of the set of stages.

15. A computer-implemented method comprising:
receiving, by a process visualization application, a reference to a parent entry in persistent storage, wherein the persistent storage contains a definition of a process that is referenced by the parent entry, wherein the process includes a set of stages reflecting a process structure, wherein the stages in the set of stages are respectively associated with sets of activities, and wherein a first process design application and a second pro

Assignees

• Servicenow Inc

Inventors

• Bradley Douglas
• Van Lier Meredith
• Widlowski Chris
• Guez Yaron
• Burman Jacob
• Lai Suzanne

Classifications

• G06F3/04842 Primary

  Selection of displayed objects or displayed text elements (G06F3/0482 takes precedence) · CPC title

• G06F3/04812

  Interaction techniques based on cursor appearance or behaviour, e.g. being affected by the presence of displayed objects · CPC title

• G06F3/04847

  Interaction techniques to control parameter settings, e.g. interaction with sliders or dials · CPC title

• G06T15/005

  General purpose rendering architectures · CPC title

• G06F9/451 Primary

  Execution arrangements for user interfaces · CPC title