Information processing method, information processing device, and non-transitory storage medium

Patent metadata

Field	Value
Publication number	US-11836783-B2
Application number	US-202117523443-A
Country	US
Kind code	B2
Filing date	Nov 10, 2021
Priority date	Nov 20, 2020
Publication date	Dec 5, 2023
Grant date	Dec 5, 2023

Abstract

A controller of an information processing apparatus executes: acquiring information indicating a sales schedule of a substitutional product of a product that a user has been purchasing by periodic delivery, in a predetermined period including a next delivery-scheduled day of the product; determining a delivery-possible day when the substitutional product can be delivered to the user, based on the information indicating the sales schedule of the substitutional product; and providing the user with recommendation information, which is information including a proposal to deliver, instead of delivering the product on the delivery-scheduled day, the substitutional product on the delivery-possible day.

First claim

What is claimed is:

1. An information processing apparatus comprising:
a controller configured to:
acquire user information including at least a search mode selected from a plurality of search modes;
determine, based on at least a product which a user has been purchasing by periodic delivery and the selected search mode, a substitutional product of the product;
acquire information indicating a sales schedule of the substitutional product in a predetermined period including a next delivery-scheduled day of the product;
determine a delivery-possible day when the substitutional product can be delivered to the user, based on the information indicating the sales schedule of the substitutional product; and
provide the user with recommendation information, which is information including a proposal to deliver, instead of delivering the product on the delivery-scheduled day, the substitutional product on the delivery-possible day.

2. The information processing apparatus according to claim 1 , wherein:
the substitutional product includes an identical product of the product, which is enable to purchase at a lower price than a purchase price of the product, and
the controller is configured to acquire information indicating the sales of the identical product as the information indicating the sales schedule of the substitutional product.

3. The information processing apparatus according to claim 1 , wherein
the substitutional product includes an equivalent product of the product, and
the controller is configured to acquire information indicating the sales of the equivalent product as the information indicating the sales schedule of the substitutional product.

4. The information processing apparatus according to claim 1 , wherein the controller is configured to acquire information relating to the sales schedule of the substitutional product that is selected in accordance with the preference of the user out of one or two or more substitutional products that are sold within the predetermined period.

5. The information processing apparatus according to claim 4 , wherein:
the preferences include a type of valuing a brand of a product; a type of valuing a price of a product, and a type of valuing a feature of a product; and
the controller is configured to acquire information indicating the sales schedule of the substitutional product that meets the type of the preference of the user.

6. The information processing apparatus according to claim 1 , wherein the controller is configured to acquire information indicating the sales schedule of the substitutional product selected from one or two or more substitutional products that are sold within the predetermined period, using at least one of: information indicating a sale of each substitutional product; information indicating evaluation of each substitutional product; and information indicating whether each substitutional product is a generic product of the product or of an equivalent product of the product.

7. The information processing apparatus according to claim 1 , wherein the controller is configured to execute processing to order the substitutional product in accordance with an instruction input by the user for the recommendation information.

8. An information processing method, comprising:
acquiring user information including at least a search mode selected from a plurality of search modes;
determining, based on at least a product which a user has been purchasing by periodic delivery and the selected search mode, a substitutional product of the product;
acquiring, by an information processing apparatus, information indicating a sales schedule of the substitutional product in a predetermined period including a next delivery-scheduled day of the product;
determining, by the information processing apparatus, a delivery-possible day when the substitutional product can be delivered to the user, based on the information indicating the sales schedule of the substitutional product; and
providing, by the information processing apparatus, the user with recommendation information, which is information including a proposal to deliver, instead of delivering the product on the delivery-scheduled day, the substitutional product on the delivery-possible day.

9. The information processing method according to claim 8 , wherein:
the substitutional product includes an identical product of the product, which can be purchased at a lower price than the purchase price of the product, and
the method further comprises acquiring, by information processing apparatus, information indicating the sales of the identical product as the information indicating the sales schedule of the substitutional product.

10. The information processing method according to claim 8 , wherein:
the substitutional product includes an equivalent product of the product, and
the method further comprises acquiring, by information processing apparatus, acquiring information indicating the sales of the equivalent product as the information indicating the sales schedule of the substitutional product.

11. The information processing method according to claim 8 , further comprising acquiring, by the information processing apparatus, information relating to the sales schedule of the substitutional product that is selected in accordance with the preference of the user out of one or two or more substitutional products that are sold within the predetermined period.

12. The information processing method according to claim 11 , wherein:
the preferences include a type of valuing a brand of a product; a type of valuing a price of a product, and a type of valuing a feature of a product; and
the method further comprises acquiring, by the information processing apparatus, information indicating the sales schedule of the substitutional product that meets the type of the preference of the user.

13. The information processing method according to claim 8 , further comprising acquiring, by the information processing apparatus, information indicating the sales schedule of the substitutional product selected from one or two or more substitutional products that are sold within the predetermined period, using at least one of: information indicating a sale of each substitutional product; information indicating evaluation of each substitutional product; and information indicating whether each substitutional product is a generic product of the product or of an equivalent product of the product.

14. The information processing method according to claim 8 , further comprising executing, by the information processing apparatus, processing to order the substitutional product in accordance with an instruction input by the user for the recommendation information.

15. A non-transitory storage medium storing a program that causes a computer to execute:
acquiring user information including at least a search mode selected from a plurality of search modes;
determining, based on at least a product which a user has been purchasing by periodic delivery and the selected search mode, a substitutional product of the product acquiring information indicating a sales schedule of the substitutional product in a predetermined period including a next delivery-scheduled day of the product;
determining a delivery-possible day when the substitutional product can be delivered to the user, based on the information indicating the sales schedule of the substitutional product; and
providing the user with recommendation information, which is information including a proposal to deliver, instead of delivering the product on the delivery-scheduled day, the substitutional pro

Assignees

• Toyota Motor Co Ltd

Inventors

• Usami Jun
• Ueno Takaharu
• Sagara Shunsuke
• Wang Lei
• MATSUTANI Shintaro
• Iijima Kyoji

Classifications

• G06Q30/0631 Primary

  Recommending goods or services · CPC title

• G06Q10/0838 Primary

  Historical data · CPC title

• G06Q30/0613

  using intermediate agents · CPC title

• G06Q30/0621

  by configuring or customising goods or services · CPC title