Interactive account management system and method

Patent metadata

Field	Value
Publication number	US-11816645-B2
Application number	US-202016917032-A
Country	US
Kind code	B2
Filing date	Jun 30, 2020
Priority date	Dec 7, 2007
Publication date	Nov 14, 2023
Grant date	Nov 14, 2023

Abstract

An interaction account management method includes defining a financial network for an account holder, the financial network including at least the account holder and a financial advisor, wherein the financial advisor is associated with the financial institution. The method also includes storing financial account information associated with the account holder in a database, the account holder information including information input by the account holder relating to at least one financing plan. The method further includes accessing the stored account holder information, generating two or more payment options associated with the at least one financing plan based at least in part on the account holder information, receiving a recommendation over the network from the financial advisor, the recommendation relating to the at least one payment option, and displaying, on a user interface associated with a user device, the two or more payment options and recommendation.

First claim

We claim:

1. An interaction account management method operated on behalf of an account holder and a financial institution, the method comprising:
storing instructions in a computer memory associated with a computer processor;
defining a financial network for an account holder, the financial network comprising at least the account holder, at least one co-account holder, and a financial advisor, wherein the financial advisor is associated with the financial institution and may be selected from a drop down menu;
storing account holder information associated with the account holder in a database, the account holder information comprising information input by the account holder relating to at least one financing plan; and
accessing, by the computer processor, the instructions, wherein the accessing the instructions configures the computer processor to:
access the account holder information,
permit the account holder to invite at least one other account holder to join the financial network for the account holder and to limit access to the account holder information by permitting the account holder to provide permission settings for the at least one other account holder,
when the at least one other account holder accepts an invitation to join the financial network for the account holder, add the at least one other account holder to the financial network for the account holder,
generate two or more payment options associated with the at least one financing plan based at least in part on the account holder information,
receive a recommendation, over the network, from the financial advisor, the recommendation relating to the two or more payment options,
display, on a user interface associated with a user device, the two or more payment options and the recommendation, and
provide, on the user interface associated with the user device, a review pen functionality that allows at least one transaction to be annotated and allows the account holder to highlight, to at least one from among the financial advisor and the at least one co-account holder, specialized lending products that include at least one of the two or more payment options,
wherein the two or more payment options and the recommendation are further accessible and viewable by the at least one co-account holder.

2. The method of claim 1 , wherein the accessing the instructions further configures the computer processor to: facilitate direct communication between the account holder, the financial advisor associated with the financial institution, and the co-account holder.

3. The method of claim 1 , wherein the accessing the instructions further configures the computer processor to: display multiple financing plans simultaneously on the user interface.

4. The method of claim 1 , wherein the accessing the instructions further configures the computer processor to: display a selectable option for presenting additional details associated with at least one of the two or more payment options on the user interface.

5. The method of claim 1 , wherein the accessing the instructions further configures the computer processor to: display a selectable option for presenting actions associated with at least one of the two or more payment options on the user interface.

6. The method of claim 1 , wherein the accessing the instructions further configures the computer processor to: receive, from the account holder, information relating to account holder preferences.

7. The method of claim 6 , wherein the accessing the instructions further configures the computer processor to: display a selectable option for presenting additional preference options associated with at least one of the two or more payment options on the user interface.

8. The method of claim 1 , the method further comprising accessing the stored instructions by the computer processor to: produce, along with the two or more payment options, on the user interface associated with the user device, a notes interface that includes the recommendation and allows the account holder to centralize all discussion relating to the at least one financial plan by interacting with third parties and business parties via the notes interface.

9. The method of claim 8 , wherein the notes interface includes a field that allows the account holder to mark the at least one financial plan for review by at least one from among the advisor, the third parties and the business parties.

10. An interaction account management system operated on behalf of an account holder and a financial institution, the system comprising:
a user interface;
a computer memory that stores instructions;
a database that stores account holder information that is associated with the account holder, the account holder information comprising information that has been input by the account holder and relates to at least one financing plan,
wherein a financial network is defined for an account holder, the financial network comprising at least the account holder, at least one co-account holder, and a financial advisor that is associated with the financial institution and may be selected from a drop down menu; and

a computer processor that is associated with the user interface and the computer memory and that accesses the instructions which, thereby, configure the computer processor to:
access the account holder information,
permit the account holder to invite at least one other account holder to join the financial network for the account holder and to limit access to the account holder information by permitting the account holder to provide permission settings for the at least one other account holder,
when the at least one other account holder accepts an invitation to join the financial network for the account holder, add the at least one other account holder to the financial network for the account holder,
generate two or more payment options associated with the at least one financing plan based at least in part on the account holder information,
receive a recommendation, over the network, from the financial advisor, the recommendation relating to the two or more payment options,
display, on the user interface associated with a user device, the two or more payment options and the recommendation, and
provide, on the user interface associated with the user device, a review pen functionality that allows at least one transaction to be annotated and allows the account holder to highlight, to at least one from among the financial advisor and the at least one co-account holder, specialized lending products that include at least one of the two or more payment options,
wherein the two or more payment options and the recommendation are further accessible and viewable by the at least one co-account holder.

11. The system of claim 10 , wherein the access the instructions further configures the computer processor to: facilitate direct communication between the account holder, the financial advisor associated with the financial institution, and the co-account holder.

12. The system of claim 10 , wherein the access the instructions further configures the computer processor to: display multiple financing plans simultaneously on the user interface.

13. The system of claim 10 , wherein the access the instructions further configures the computer processor to: display a selectable option for presenting additional details associated with at least one of the two or more payment options on the user interface.

14. The system of claim 10 , wherein the access the instructions further configures the computer processor to: display a selectable option for presenting actions associated with at least one of the two

Assignees

• Jpmorgan Chase Bank Na

Inventors

• Keld Marcia
• Field Manning

Classifications

• G06Q20/102 Primary

  Bill distribution or payments · CPC title

• G06Q10/10 Primary

  Office automation; Time management · CPC title

• G06F3/0482

  Interaction with lists of selectable items, e.g. menus · CPC title

• G06Q20/02

  involving a neutral party, e.g. certification authority, notary or trusted third party [TTP] · CPC title

• G06Q20/10

  specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems · CPC title