Messaging platform communication processing using message cluster detection and categorization
US-2022116349-A1 · Apr 14, 2022 · US
US11809491B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-11809491-B2 |
| Application number | US-202217877825-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jul 29, 2022 |
| Priority date | Mar 27, 2019 |
| Publication date | Nov 7, 2023 |
| Grant date | Nov 7, 2023 |
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A group-based communication platform is configured to ascertain the relatedness of various work objects shared among users of the group-based communication platform. Moreover, the group-based communication platform may further receive and process work objects originating from non-users of the group-based communication platform, thereby further expanding the utility of the determined relatedness between work objects. These work objects (or encrypted representations of these work objects) may be indexed and stored in association with the group-based communication platform, thereby enabling users to search for and retrieve work objects originating from a plurality of work object sources simultaneously, and based on various characteristics of those work objects and the determined interrelatedness between various work objects.
Opening claim text (preview).
That which is claimed: 1. A method for determining user expertise related to a topic, the method comprising: receiving one or more resources from a validated external resource, wherein the one or more resources comprise metadata and body content data; assigning one or more topics to each of the one or more resources based at least in part on the metadata and body content data; determining a subset of the one or more resources associated with a user identifier for a user; determining context regarding one or more interactions of the user with the one or more resources based on analyzing the one or more resources; and establishing topical expertise associated with the user identifier based at least in part on topics of resources associated with the user identifier, messages associated with the one or more resources regarding the one or more topics, and the context regarding the one or more interactions of the user with the one or more resources. 2. The method of claim 1 , wherein the one or more resources is one or more of a message, an event, a file, or an email. 3. The method of claim 1 , wherein determining the subset of the one or more resources associated with the user identifier for the user comprises analyzing the one or more interactions of the user with the one or more resources. 4. The method of claim 1 , wherein the one or more topics are assigned to the one or more resources further based in part on received user indication of the one or more topics as relevant to the one or more resources. 5. The method of claim 1 , further comprising: generating a summary for each of the one or more resources based at least in part on the metadata and body content data; and causing display of the summary to the user. 6. The method of claim 1 , further comprising: generating a work graph identifying relationships between the one or more resources, wherein establishing topical expertise is further based in part on the relationships identified between the one or more resources. 7. The method of claim 1 , wherein the user is a user of a group-based communication system, wherein the one or more topics are searchable within the group-based communication system, and wherein the one or more resources associated with a searched topic are presented with the searched topic. 8. One or more non-transitory computer-readable media storing computer-executable instructions that, when executed by at least one processor, perform a method for determining user expertise related to a topic, the method comprising: receiving one or more resources from a validated external resource, wherein the one or more resources comprise metadata and body content data; assigning one or more topics to each of the one or more resources based at least in part on the metadata and body content data; determining a subset of the one or more resources associated with a user identifier for a user; determining context regarding one or more interactions of the user with the one or more resources based on analyzing the one or more resources; and establishing topical expertise associated with the user identifier based at least in part on topics of resources associated with the user identifier, messages associated with the one or more resources regarding the one or more topics, and the context regarding the one or more interactions of the user with the one or more resources. 9. The media of claim 8 , wherein the one or more resources is one or more of a message, an event, a file, or an email. 10. The media of claim 8 , wherein determining the subset of the one or more resources associated with the user identifier for the user comprises analyzing the one or more interactions of the user with the one or more resources. 11. The media of claim 8 , wherein the one or more topics are assigned to the one or more resources further based in part on received user indication of the one or more topics as relevant to the one or more resources. 12. The media of claim 8 , further comprising: generating a summary for each of the one or more resources based at least in part on the metadata and body content data; and causing display of the summary to the user. 13. The media of claim 8 , further comprising: generating a work graph identifying relationships between the one or more resources, wherein establishing topical expertise is further based in part on the relationships identified between the one or more resources. 14. The media of claim 8 , wherein the user is a user of a group-based communication system, wherein the one or more topics are searchable within the group-based communication system, and wherein the one or more resources associated with a searched topic are presented with the searched topic. 15. A system for determining user expertise related to a topic, the system comprising: at least one data store; at least one processor; and one or more non-transitory computer-readable media storing computer-executable instructions that, when executed by the at least one processor, cause the system to carry out actions comprising: receiving one or more resources from a validated external resource, wherein the one or more resources comprise metadata and body content data; assigning one or more topics to each of the one or more resources based at least in part on the metadata and body content data; determining a subset of the one or more resources associated with a user identifier for a user; determining context regarding one or more interactions of the user with the one or more resources based on analyzing the one or more resources; and establishing topical expertise associated with the user identifier based at least in part on topics of resources associated with the user identifier, messages associated with the one or more resources regarding the one or more topics, and the context regarding the one or more interactions of the user with the one or more resources. 16. The system of claim 15 , wherein the one or more resources is one or more of a message, an event, a file, or an email, and wherein determining the subset of the one or more resources associated with the user identifier for the user comprises analyzing the one or more interactions of the user with the one or more resources. 17. The system of claim 15 , wherein the one or more topics are assigned to the one or more resources further based in part on received user indication of the one or more topics as relevant to the one or more resources. 18. The system of claim 15 , wherein the actions further comprise: generating a summary for each of the one or more resources based at least in part on the metadata and body content data; and causing display of the summary to the user. 19. The system of claim 15 , wherein the actions further comprise: generating a work graph identifying relationships between the one or more resources, wherein establishing topical expertise is further based in part on the relationships identified between the one or more resources. 20. The system of claim 15 , wherein the user is a user of a group-based communication system, wherein the one or more topics are searchable within the group-based communication system, and wherein the one or more resources associated with a searched topic are presented with the searched topic.
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