Support system for automated building management assistance
US-2021278833-A1 · Sep 9, 2021 · US
US11803175B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-11803175-B2 |
| Application number | US-202117479309-A |
| Country | US |
| Kind code | B2 |
| Filing date | Sep 20, 2021 |
| Priority date | Sep 20, 2021 |
| Publication date | Oct 31, 2023 |
| Grant date | Oct 31, 2023 |
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An industrial information hub (IIH) serves as a single industrial ecosystem platform where multiple participants can deliver repeatable and standardized services relevant to their core competencies. The IIH system can interface with a work order management system to facilitate automated creation and submission of work orders for maintenance tasks. To this end, the IIH system can monitor real-time data from industrial devices and identify conditions indicative of a performance issue requiring a maintenance action. When such a condition is identified, the IIH system can initiate creation of a work order in the work order management system for tracking and recording of the maintenance task.
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What is claimed is: 1. A system, comprising: a memory that stores executable components; and a processor, operatively coupled to the memory, that executes the executable components, the executable components comprising: a device interface component configured to communicatively connect, via a cloud platform, to a gateway device that collects industrial data generated by industrial devices associated with an automation system, and to receive the industrial data from the gateway device; a monitoring component configured to monitor the industrial data in accordance with an asset model defined for the automation system that defines the industrial data to be monitored and a multi-dimensional value space for more than two items of the industrial data indicative of normal performance of the automation system, and to determine whether the more than two items of the industrial data deviate from the multi-dimensional value space; and a work order interface component configured to, in response to a determination by the monitoring component that the more than two items of the industrial data deviate from the multi-dimensional value space, send a work order instruction to a work order management system, the work order instruction initiating creation of a work order for performing a maintenance task to address a performance issue of the automation system indicated by deviation of the more than two of the items from the multi-dimensional value space. 2. The system of claim 1 , wherein the industrial data comprises data retrieved from one or more data tags or automation objects defined on an industrial controller. 3. The system of claim 1 , wherein the executable components further comprise a modeling component configured to receive, via interaction with model development interfaces, modeling input that defines the asset model and to store the asset model on a vendor repository associated with a builder of the automation system. 4. The system of claim 3 , wherein the modeling component is further configured to, in response to receipt of credential information from an owner of the automation system indicating permission to access the asset model, retrieve the asset model from the vendor repository, and deploy the asset model to a customer repository associated with the owner of the automation system for access by the monitoring component. 5. The system of claim 1 , wherein the work order instruction comprises information used by the work order management system to generate the work order, the information comprising at least one of an identity of an industrial asset of the automation system to which the maintenance task is directed, a type of maintenance to be performed on the industrial asset, an estimated number of hours to complete the maintenance task, or an estimated number of personnel to be assigned to the maintenance task. 6. The system of claim 5 , wherein the executable components further comprise a manufacturing execution system (MES) interface component configured to retrieve at least a subset of the information included in the work order instruction from an MES system. 7. The system of claim 1 , further comprising a user interface component configured to, in response to the determination that the two or more items of the industrial data deviate from the multi-dimensional value space, select one or more recipients to be alerted of the work order and send notifications to client devices associated with the recipients. 8. The system of claim 1 , wherein the monitoring component is further configured to learn a condition of the industrial data indicative of the performance issue based on analysis of the industrial data over time. 9. A method, comprising: receiving, by a system comprising a processor via a cloud platform, industrial data from a gateway device that collects the industrial data from industrial devices associated with an industrial machine; monitoring, by the system, the industrial data in accordance with an asset model defined for the industrial machine that defines the industrial data to be monitored and a multi-dimensional value space for more than two items of the industrial data indicative of normal performance of the industrial machine; and in response to detecting, based on the monitoring, a deviation of the more than two items of the industrial data from the multi-dimensional value space, sending, by the system, a work order instruction to a work order management system, the work order instruction instructing the work order management system to generate a work order for performing a maintenance task to address a performance issue of the industrial machine indicated by the deviation. 10. The method of claim 9 , wherein the gateway device retrieves at least a subset of the industrial data from a data tag or an automation object defined on an industrial controller. 11. The method of claim 9 , further comprising: creating, by the system, the asset model based on modeling input receiving via interaction with model development interfaces; and storing, by the system, the asset model on a vendor repository associated with a builder of the industrial machine. 12. The method of clam 12 , wherein the work order instruction comprises information used by the work order management system to generate the work order, the information comprising at least one of an identity of an industrial asset to which the maintenance task is directed, a type of maintenance to be performed on the industrial asset, an estimated number of hours to complete the maintenance task, or an estimated number of personnel to be assigned to the maintenance task. 13. The method of claim 12 , further comprising retrieving, by the system, at least a subset of the information included in the work order instruction from a manufacturing execution system (MES). 14. The method of claim 9 , further comprising, in response to the detecting of the deviation: selecting, by the system, one or more recipients to be alerted of the performance issue, and sending, by the system, notifications to client devices associated with the recipients. 15. The method of claim 9 , further comprising learning, by the system, a condition of the industrial data indicative of the performance issue based on analysis of the industrial data over time. 16. A non-transitory computer-readable medium having stored thereon instructions that, in response to execution, cause a system executing on a cloud platform and comprising a processor to perform operations, the operations comprising: receiving, via a cloud platform, industrial data from a gateway device that collects the industrial data from industrial devices associated with an industrial machine; monitoring values of the industrial data based on an asset model defined for the industrial machine that defines the industrial data to be monitored and a multi-dimensional value space for more than two items of the industrial data indicative of normal performance of the industrial machine; and in response to determining, based on the monitoring, that the values of the industrial data deviate from the multi-dimensional value space, sending a work order instruction to a work order management system, the work order instruction instructing the work order management system to generate a work order for performing a maintenance task to address a performance issue of the industrial machine indicated by deviation of the values from the multi-dimensional value space. 17. The non-transitory computer-readable medium of claim 16 , wherein the gateway device retrieves at least a subset of the industrial d
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