Management device, management method, and management program

Patent metadata

Field	Value
Publication number	US-11741563-B2
Application number	US-201917253134-A
Country	US
Kind code	B2
Filing date	Jun 24, 2019
Priority date	Jun 25, 2018
Publication date	Aug 29, 2023
Grant date	Aug 29, 2023

Abstract

A server ( 10 ) stores a task ID of information on a task that is viewed by a client terminal ( 20 ) and a screen shot when the client terminal ( 20 ) logs out from the server ( 10 ) as a user activity log of the client terminal ( 20 ). In addition, when the client terminal ( 20 ) logs into the server ( 10 ) once again, the server ( 10 ) refers to the user activity log of the client terminal ( 20 ) and displays a screen shot upon a previous logout. Furthermore, the server ( 10 ) refers to a task ID included in the user activity log of the client terminal ( 20 ) and displays unread tasks of the client terminal ( 20 ).

First claim

The invention claimed is:

1. A management device which manages a progress status of a crisis response of one or more users, the management device comprising:
processing circuitry configured to
manage progress information indicating a progress status of the crisis response, the progress information including policies related to the crisis response, a current phase of the crisis response, a current status of the crisis response, and items or actions implemented by a user or an organization in the crisis response;
manage task information indicating tasks related to the crisis response;
generate, for display on a user terminal when the user terminal is logged into the management device, a task identifier (ID) of particular task information corresponding to one or more of the tasks viewed by the user terminal;
when the user terminal logs out of the management device, generate a user activity log of activity performed at the user terminal and capture a screen shot of the user terminal of a display output of the user terminal and then store the user activity log and the screen shot in a storage;
acquire, after the user terminal logs into the management device once again, the user activity log of the user terminal and the screen shot from the storage;
generate, for display on the user terminal, a display output including a first portion and a second portion, wherein the first portion including progress information indicating a current progress status of the crisis response and open task IDs for the crisis response, and the second portion including the screen shot; and
refer to a task ID included in the acquired user activity log to generate, for display on the user terminal, unread task information related to a task that is task that is viewable by the user terminal but has not yet been viewed by the user terminal.

2. The management device according to claim 1 , wherein
the first portion includes a first window, a second window and a third window,
the first window includes information related to current policies related to the crisis response,
the second window includes information related to current phase of the crisis response, and
the third window includes information related to a current status of the crisis response.

3. The management device according to claim 1 , wherein the processing circuitry creates the screen shot of the user terminal upon detection of user terminal logging out of the management device.

4. The management device according to claim 1 , wherein the processing circuitry is further configured to acquire the user activity log in response to a user of the user terminal selecting a button indicating to acquire the user activity log.

5. The management device according to claim 1 , wherein
the display output, including the first portion and the second portion, further includes a button indicating to acquire the user activity log, and
the processing circuitry acquires the user activity log in response to a user of the user terminal selecting the button.

6. The management device according to claim 5 , wherein the processing circuitry is further configured to generate the unread task information, for display output to the user, in response to the user selecting the button.

7. The management device according to claim 1 , wherein
the unread task information is displayed at the user terminal at one time, and
the screen shot is displayed at the user terminal at another time different from the one time.

8. The management device according to claim 1 , wherein the display output indicates changes between the first portion and the second portion.

9. A management method executed by a management device which manages a progress status of a crisis response of one or more users, the management method comprising:
managing progress information indicating a progress status of the crisis response, the progress information including policies related to the crisis response, a current phase of the crisis response, a current status of the crisis response, and items or actions implemented by a user or an organization in the crisis response;
managing task information indicating tasks related to the crisis response;
generating, for display on a user terminal when the user terminal is logged into the management device, a task identifier (ID) of particular task information corresponding to one or more of the tasks viewed by the user terminal;
when the user terminal logs of the management device, generating a user activity log of activity performed at the user terminal and capturing, by a server, a screen shot of the user terminal of a display output of the user terminal and then storing the user activity log and the screen shot in a storage;
acquiring, after the user terminal logs into the management device once again, the user activity log of the user terminal and the screen shot from the storage;
generating, for display on the user terminal, a display output including a first portion and a second portion, wherein the first portion including progress information indicating a current progress status of the crisis response and open task IDs for the crisis response, and the second portion including the screen shot; and
referring to a task ID included in the acquired user activity log to generate, for display on the user terminal, unread task information related to a task that is viewable by the user terminal but has not yet been viewed by the user terminal.

10. The management method according to claim 9 , wherein
the first portion includes a first window, a second window and a third window,
the first window includes information related to current policies related to the crisis response,
the second window includes information related to current phase of the crisis response, and
the third window includes information related to a current status of the crisis response.

11. The management method according to claim 9 , further comprising creating the screen shot of the user terminal upon detection of user terminal logging out of the management device.

12. The management method according to claim 9 , further comprising acquiring the user activity log in response to a user of the user terminal selecting a button indicating to acquire the user activity log.

13. The management method according to claim 9 , wherein
the display output, including the first portion and the second portion, further includes a button indicating to acquire the user activity log, and
the user activity log is acquired in response to a user of the user terminal selecting the button.

14. The management method according to claim 13 , wherein the generating the unread task information, for display output to the user, is performed in response to the user selecting the button.

15. The management method according to claim 9 , wherein
the unread task information is displayed at the user terminal at one time, and
the screen shot is displayed at the user terminal at another time different from the one time.

16. A non-transitory computer readable medium storing computer executable instructions which, when executed by processing circuitry of a management device which manages a progress status of a crisis response of one or more users, cause the management device to:
manage progress information indicating a progress status of the crisis response, the progress information including policies related to the crisis response, a current phase of the crisis response, a current status of the crisis response, and items or actions implemented by a user or an organization in the crisis response;
manage task information indicating tasks

Assignees

• Nippon Telegraph & Telephone

Inventors

• Kobayashi Eiji
• Yoshida Yoshihiro
• Hashimoto Junko
• Kosaka Naoko
• Kura Tsuneko

Classifications

• G06Q50/265 Primary

  Personal security, identity or safety · CPC title

• G06F3/14

  Digital output to display device {; Cooperation and interconnection of the display device with other functional units} · CPC title

• G06Q10/10

  Office automation; Time management · CPC title

• H04L67/535

  Tracking the activity of the user (network monitoring arrangements H04L43/00; recording of computer activity G06F11/34) · CPC title

• H04L67/54

  Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users · CPC title