Location-based pick up and delivery services

Patent metadata

Field	Value
Publication number	US-11720848-B2
Application number	US-202117322116-A
Country	US
Kind code	B2
Filing date	May 17, 2021
Priority date	Apr 24, 2015
Publication date	Aug 8, 2023
Grant date	Aug 8, 2023

Abstract

Computer program products, methods, systems, apparatus, and computing entities are provided. In one embodiment, a method is provided. The method comprises receiving location information for an item. The location information indicates the current physical location of the item. The method further comprises determining whether the item is located within a first configurable distance of an establishment and responsive to determining that the item is located within the first configurable distance of the establishment, requesting first location information for the consignee of the item and second location information for the consignee of the item. The method further comprises determining whether the consignee is within a second configurable distance of the establishment based at least in part on the first location information for the consignee and the second location information for the consignee and providing a notification for display via a user interface of an application executing on a customer computing entity.

First claim

The invention claimed is:

1. At least one non-transitory computer-readable storage medium having embodied thereon computer-usable instructions which, when executed by at least one processor, implement a method for establishing a pick up location for an item to be shipped, the method comprising:
determining, by a processor, a current physical location of the item based at least on item location information received via a network and storing the current physical location of the item in a data store as first location coordinates;
determining, by the processor, a location of an entity that receives items for shipping;
determining by the processor, a distance between the item and the entity based at least in part on the first location coordinates of the current physical location of the item and second location coordinates of a known location of the entity;
determining, by the processor, whether the item is located within a first configurable proximity of the entity based at least in part on the distance determined from the item and the entity;
responsive to determining that the item is located within the first configurable proximity of the entity, requesting, by the processor, a first determination of a current physical location of a customer and a second determination of the current physical location of the customer, wherein the first determination of the current physical location of the customer and the second determination of the current physical location of the customer are made based on receiving customer location data from at least two of one or more customer computing entities, a carrier computing entity, or a vehicle associated with the customer that are distinct from each other;
determining, by the processor, whether the customer is within a second configurable proximity of the entity based at least in part on the first determination of the current physical location of the customer and the second determination of the current physical location of the customer and storing 1) the first determination of the current physical location of the customer, 2) the second determination of the current physical location of the customer, and 3) the determination of whether the customer is within the second configurable proximity of the entity in a data store in a association with the customer;
determining, by the processor, that one or more parameters for providing an alert are satisfied based on the determination that the item is located within the first configurable proximity of the entity and the customer is within the second configurable proximity of the entity; and
responsive to determining that one or more parameters for providing the alert are satisfied, automatically transmitting, by the processor, a notification via a network to one or more customer computing entities for display via a user interface notifying the customer of the first configurable proximity of the entity from which the item may be shipped.

2. The non-transitory computer-readable storage medium of claim 1 , wherein the item location information is determined at least from a first computing entity associated with the customer, a first vehicle associated with the customer, or electronic shipping information for the item received from the customer.

3. The non-transitory computer-readable storage medium of claim 1 , wherein the location of the entity comprises a location of an establishment, a drop box, or a delivery vehicle.

4. The non-transitory computer-readable storage medium of claim 3 , wherein the location of the delivery vehicle is determined from a user computing entity associated with a carrier personnel of the delivery vehicle.

5. The non-transitory computer-readable storage medium of claim 2 , wherein determining the location of the item comprises:
determining a location of the customer; and
determining the location of the item based at least in part on the item location information and the location of the customer.

6. The non-transitory computer-readable storage medium of claim 5 , wherein the location of the customer is based at least in part on a location of a second computing entity associated with the customer.

7. The non-transitory computer-readable storage medium of claim 4 , the method comprising: when the location of the entity comprises the location of the delivery vehicle, providing the customer with a selectable option to accept or reject a rendezvous with the delivery vehicle to ship the item.

8. The non-transitory computer-readable storage medium of claim 1 , the method comprising communicating directions to the customer for traveling to the entity.

9. A system for establishing a pick up location for an item to be shipped, comprising:
at least one processor;
at least one non-transitory computer-readable storage medium having embodied thereon computer-usable instructions which, when executed by the at least one processor, implement operations comprising:
determine item current physical location data for the item and store the current physical location data of the item in a data store as first location coordinates;
determine customer location data for a customer by requesting a first determination of a current physical location of the customer and a second determination of the current physical location of the customer, wherein the first determination of the current physical location of the customer and the second determination of the current physical location of the customer are made based on receiving the customer location data from at least two of one or more customer computing entities, a carrier computing entity, or a vehicle associated with the customer that are distinct from each other;
determine a location of the item based at least in part on the first location coordinates, the first determination of the current physical location of a customer, and the second determination of the current physical location of the customer;
determine whether the item is located within a proximity of an entity that receives items for shipping based at least in part on the first location coordinates of the current physical location data of the item and second location coordinates of a known location of the entity; and
responsive to determining that the item is located within the proximity of the entity, transmit over a network a communication to the one or more customer computing entities notifying the customer of the proximity of the entity from which the item may be shipped.

10. The system of claim 9 , wherein the item location data is determined from a first computing entity associated with the customer, a first vehicle associated with the customer, or electronic shipping information for the item received from the customer.

11. The system of claim 9 , wherein the location of the entity comprises a location of an establishment, a drop box, or a delivery vehicle.

12. The system of claim 11 , wherein the location of the customer is based at least in part on a location of a second computing entity associated with the customer.

13. The system of claim 11 , the operations comprising: when the location of the entity comprises the location of the delivery vehicle, provide the customer with a selectable option to accept or reject a rendezvous with the delivery vehicle to ship the item.

14. A method, performed in a carrier system, for establishing a pick up location for an item to be shipped, the method comprising:
determining a current physical location of the item and storing the current physical location of the item in a data store as first location coordinates;
determine customer location data for the customer by requesting a first determination of a current phy

Assignees

• United parcel service america inc

Inventors

• Gillen Robert J
• Sisco David
• Zoromsky Sara
• Enyart Jeff
• Robinson Kalin
• Carder David

Classifications

• H04L67/563

  Data redirection of data network streams · CPC title

• H04L67/01

  Protocols · CPC title

• H04L67/1001

  for accessing one among a plurality of replicated servers · CPC title

• H04L67/564

  Enhancement of application control based on intercepted application data · CPC title

• H04L67/535

  Tracking the activity of the user (network monitoring arrangements H04L43/00; recording of computer activity G06F11/34) · CPC title