System and method for processing telephony sessions

Patent metadata

Field	Value
Publication number	US-11706349-B2
Application number	US-202117446551-A
Country	US
Kind code	B2
Filing date	Aug 31, 2021
Priority date	Apr 2, 2008
Publication date	Jul 18, 2023
Grant date	Jul 18, 2023

Abstract

In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

First claim

We claim:

1. A method comprising:
receiving, from a client device, first text data associated with a telephony communication;
sending, to an application, via a uniform resource locator (URL), a request identifying the first text data;
receiving, from the application and in response to the request, a command associated with the telephony communication; and
executing, based on the command, a telephony action for the telephony communication.

2. The method of claim 1 , wherein executing, based on the command, the telephony action for the telephony communication comprises:
providing, to the application via the URL, second text data based on the command.

3. The method of claim 1 , wherein the request is sent using an application layer protocol, and wherein the response is received using the application layer protocol.

4. The method of claim 1 , wherein the receiving of the first text data comprises receiving a Short Message Service (SMS) message.

5. The method of claim 4 , wherein:
the first text data comprises identification of a plurality of telephony devices; and
the executing, based on the command, of the telephony action for the telephony communication comprises initiating a conference call with the plurality of telephony devices.

6. The method of claim 4 , wherein the executing of the telephony action comprises:
translating at least a portion of the first text data using a text-to-speech engine to generate speech; and
providing the speech in a second telephony communication.

7. The method of claim 1 , wherein the receiving of the first text data comprises receiving a Multimedia Messaging Service (MMS) message.

8. A system comprising:
one or more processors; and
a memory that stores instructions that, when executed by the one or more processors, cause the one or more processors to perform operations comprising:
receiving, from a client device, first text data associated with a telephony communication;
sending, to an application, via a uniform resource locator (URL), a request identifying the first text data;
receiving, from the application and in response to the request, a command associated with the telephony communication; and
executing, based on the command, a telephony action for the telephony communication.

9. The system of claim 8 , wherein executing, based on the command, the telephony action for the telephony communication comprises:
providing, to the application via the URL, second text data based on the command.

10. The system of claim 8 , wherein the request is sent using an application layer protocol, and wherein the response is received using the application layer protocol.

11. The system of claim 8 , wherein the receiving of the first text data comprises receiving a Short Message Service (SMS) message.

12. The system of claim 11 , wherein:
the first text data comprises identification of a plurality of telephony devices; and
the executing, based on the command, of the telephony action for the telephony communication comprises initiating a conference call with the plurality of telephony devices.

13. The system of claim 11 , wherein the executing of the telephony action comprises:
translating at least a portion of the first text data using a text-to-speech engine to generate speech; and
providing the speech in a second telephony communication.

14. The system of claim 8 , wherein the receiving of the first text data comprises receiving a Multimedia Messaging Service (MMS) message.

15. A non-transitory computer-readable medium that stores instructions that, when executed by one or more processors, cause the one or more processors to perform operations comprising:
receiving, from a client device, first text data associated with a telephony communication;
sending, to an application, via a uniform resource locator (URL), a request identifying the first text data;
receiving, from the application and in response to the request, a command associated with the telephony communication; and
executing, based on the command, a telephony action for the telephony communication.

16. The non-transitory computer-readable medium of claim 15 , wherein executing, based on the command, the telephony action for the telephony communication comprises:
providing, to the application via the URL, second text data based on the command.

17. The non-transitory computer-readable medium of claim 15 , wherein the request is sent using an application layer protocol, and wherein the response is received using the application layer protocol.

18. The non-transitory computer-readable medium of claim 15 , wherein the receiving of the first text data comprises receiving a Short Message Service (SMS) message.

19. The non-transitory computer-readable medium of claim 18 , wherein:
the first text data comprises identification of a plurality of telephony devices; and
the executing, based on the command, of the telephony action for the telephony communication comprises initiating a conference call with the plurality of telephony devices.

20. The non-transitory computer-readable medium of claim 18 , wherein the executing of the telephony action comprises:
translating at least a portion of the first text data using a text-to-speech engine to generate speech; and
providing the speech in a second telephony communication.

Assignees

• Twilio Inc

Inventors

• Lawson Jeff
• Wolthuis John
• Cooke Evan

Classifications

• H04L65/1101

  Session protocols · CPC title

• H04M7/0075 Primary

  Details of addressing, directories or routing tables · CPC title

• H04M7/003

  Click to dial services · CPC title

• H04L65/1069

  Session establishment or de-establishment · CPC title

• H04L9/3247

  involving digital signatures · CPC title