Interactive user interface to communication-enabled business process platforms method and apparatus
US-9043407-B1 · May 26, 2015 · US
US11700134B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-11700134-B2 |
| Application number | US-202217732778-A |
| Country | US |
| Kind code | B2 |
| Filing date | Apr 29, 2022 |
| Priority date | Sep 20, 2016 |
| Publication date | Jul 11, 2023 |
| Grant date | Jul 11, 2023 |
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Permission control and management for messaging application bots is described. A method can include providing a messaging application, on a first computing device associated with a first user, to enable communication between the first user and another user, and detecting, at the messaging application, a user request. The method can also include programmatically determining that an action in response to the user request requires access to data associated with the first user, and causing a permission interface to be rendered in the messaging application, the permission interface enabling the first user to approve or prohibit access to the data associated with the first user. The method can include accessing the data associated with the first user and performing the action in response to the user request, upon receiving user input from the first user indicating approval of the access to the data associated with the first user.
Opening claim text (preview).
What is claimed is: 1. A computer-implemented method comprising: causing a permission interface to be rendered, the permission interface enabling a first user to approve access to user data associated with the first user; receiving user input from the first user indicating approval of the access to the user data associated with the first user; receiving a first communication from the first user that includes a request for information, wherein the first communication is associated with a bot name or a bot handle and uses the user data; determining to invoke a particular bot based on the bot name or the bot handle to provide the information in the request for information; receiving a second communication from the first user that includes a request to perform an action; and performing, by the particular bot, the action. 2. The method of claim 1 , wherein the action is related to a second user and the method further comprises: obtaining permission from the second user to receive one or more messages from the particular bot; and sending, by the particular bot, the one or more messages to the second user to obtain information associated with the action; and wherein performing the action occurs responsive to receiving the information associated with the action from the second user. 3. The method of claim 1 , further comprising: assigning a sentiment score to a topic associated with the first user based on a reaction of the first user to the topic in a conversation; and providing, by the particular bot, a particular suggestion based on the sentiment score for the topic. 4. The method of claim 1 , wherein the action is related to a second user and the method further comprises: obtaining permission from the second user to receive one or more messages from the particular bot; determining a proximity between the first user and the second user in a social graph; and providing, by the particular bot, a message to the first user and the second user with a conversation style that is based on the proximity between the first user and the second user in the social graph. 5. The method of claim 4 , wherein the conversation style is formal if there are more than two or more intermediate nodes between the first user and the second user in the social graph. 6. The method of claim 1 , further comprising: obtaining permission from a second user to approve access to user data associated with the second user; analyzing one or more messages between the first user and the second user; and providing, by the particular bot, a suggestion to perform a second action based on analyzing the one or more messages. 7. The method of claim 1 , further comprising: obtaining permission from a second user to approve access to user data associated with the second user; receiving an indication from the first user that a conversation between the first user and the second user is confidential; and abstaining from analysis, by the bot, of the conversation until the first user or the second user reactivates the bot. 8. A non-transitory computer-readable medium with instructions stored thereon that, when executed by one or more computers, cause the one or more computers to perform operations, the operations comprising: causing a permission interface to be rendered, the permission interface enabling a first user to approve access to user data associated with the first user; receiving user input from the first user indicating approval of the access to the user data associated with the first user; receiving a first communication from the first user that includes a request for information, wherein the first communication is associated with a bot name or a bot handle and uses the user data; determining to invoke a particular bot based on the bot name or the bot handle to provide the information in the request for information; receiving a second communication from the first user that includes a request to perform an action; and performing, by the particular bot, the action. 9. The computer-readable medium of claim 8 , wherein the action is related to a second user and the operations further comprises: obtaining permission from the second user to receive one or more messages from the particular bot; and sending, by the particular bot, the one or more messages to the second user to obtain information associated with the action; and wherein performing the action occurs responsive to receiving the information associated with the action from the second user. 10. The computer-readable medium of claim 8 , the operations further comprising: assigning a sentiment score to a topic associated with the first user based on a reaction of the first user to the topic in a conversation; and providing, by the particular bot, a particular suggestion based on the sentiment score for the topic. 11. The computer-readable medium of claim 8 , wherein the action is related to a second user and the operations further comprises: obtaining permission from the second user to receive one or more messages from the particular bot; determining a proximity between the first user and the second user in a social graph; and providing, by the particular bot, a message to the first user and the second user with a conversation style that is based on the proximity between the first user and the second user in the social graph. 12. The computer-readable medium of claim 11 , wherein the conversation style is formal if there are more than two or more intermediate nodes between the first user and the second user in the social graph. 13. The computer-readable medium of claim 8 , the operations further comprising: obtaining permission from a second user to approve access to user data associated with the second user; analyzing one or more messages between the first user and the second user; and providing, by the particular bot, a suggestion to perform a second action based on analyzing the one or more messages. 14. The computer-readable medium of claim 8 , the operations further comprising: obtaining permission from a second user to approve access to user data associated with the second user; receiving an indication from the first user that a conversation between the first user and the second user is confidential; and abstaining from analysis, by the bot, of the conversation until the first user or the second user reactivates the bot. 15. A system comprising: one or more processors; and a memory coupled to the one or more processors that stores instructions that, when executed by the one or more processors cause the one or more processors to perform operations comprising: causing a permission interface to be rendered, the permission interface enabling a first user to approve access to user data associated with the first user; receiving user input from the first user indicating approval of the access to the user data associated with the first user; receiving a first communication from the first user that includes a request for information, wherein the first communication is associated with a bot name or a bot handle and uses the user data; determining to invoke a particular bot based on the bot name or the bot handle to provide the information in the request for information; receiving a second communication from the first user that includes a request to perform an action; and performing, by the particular bot, the action. 16. The system of claim 15 , wherein the action is related to a second user and the operations further comprises: obtaining permission from the second user to receive one or more messages from the particu
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