System and method for triggering on platform usage

Patent metadata

Field	Value
Publication number	US-11689899-B2
Application number	US-202117305148-A
Country	US
Kind code	B2
Filing date	Jun 30, 2021
Priority date	Oct 15, 2012
Publication date	Jun 27, 2023
Grant date	Jun 27, 2023

Abstract

A system and method for triggering on platform usage can include at a platform, receiving and storing a trigger configuration of an account; operating a platform comprising internally executing a process on behalf of an account and publishing at least one event when executing the process; at the platform, incrementing a counter in response to the at least one event and if the stored trigger configuration species a usage key associated with a category of counted events of the at least one event; monitoring counters in a context of an associated trigger; and processing the trigger upon the counter satisfying condition of an associated trigger.

First claim

What is claimed is:

1. A method of configurating a communication application platform to respond to usage of the communication application platform, the method comprising:
receiving a first trigger configuration, the first trigger configuration defining a first condition, a first key, and a first trigger action, the first key identifying a first event pertaining to a usage of a service of the communication application platform made by an outside application to which the first trigger configuration relates;
determining, based on event data associated with the first event, that the first condition defined by the first trigger configuration has been satisfied; and
based on the determining that the first condition has been satisfied, performing the first trigger action.

2. The method of claim 1 , further comprising:
receiving a second trigger configuration, the second trigger configuration defining a second condition, a second key, and a second trigger action, the second key identifying a second event pertaining to a usage of a service of the communication application platform made by an outside application to which the second trigger configuration relates;
determining, based on event data associated with the second event, that the second condition defined by the second triggering configuration has been satisfied; and
based on the determining that the second condition has been satisfied, performing the second trigger action.

3. The method of claim 1 , wherein the first trigger configuration defines a second condition, a second key, and a second trigger action, the second condition being different than the first triggering condition, the second key identifying a second event to which the second trigger configuration relates.

4. The method of claim 3 , further comprising:
determining, based on event data associated with the second event, that the second condition defined by the second trigger configuration has been satisfied; and
based on the determining that the second condition has been satisfied, performing the second trigger action.

5. The method of claim 1 , wherein the first trigger action is transmitting a communication directed to an external resource, the communication including data related to the first condition.

6. The method of claim 1 , further comprising:
storing the first trigger configuration as an Application Programing Interface (API) accessible resource.

7. The method of claim 6 , further comprising:
receiving an API request directed to the API accessible resource, the API request identifying a modification to the first trigger configuration; and
modifying the first trigger configuration based on the modification identified in the API request.

8. A system for configuring a communication application platform to respond to usage of the communication application platform, the system comprising:
one or more computer processors; and
one or more computer-readable mediums storing instructions that, when executed by the one or more computer processors, cause the system to perform operations, the operations comprising:
receiving a first trigger configuration, the first trigger configuration defining a first trigger condition, a first key, and a first trigger action, the first key identifying a first event pertaining to a usage of a service of the communication application platform made by an outside application to which the first trigger configuration relates;
determining, based on event data associated with the first event, that the first condition defined by the first trigger configuration has been satisfied; and
based on the determining that the first condition has been satisfied, performing the first trigger action.

9. The communication application platform of claim 8 , the operations further comprising:
receiving a second trigger configuration, the second trigger configuration defining a second condition, a second key, and a second trigger action, the second key identifying a second event pertaining to a usage of a service of the communication application platform made by an outside application to which the second trigger configuration relates;
determining, based on event data associated with the second event, that the second condition defined by the second triggering configuration has been satisfied; and
based on the determining that the second condition has been satisfied, performing the second trigger action.

10. The communication application platform of claim 8 , wherein the first trigger configuration defines a second condition, a second key, and a second trigger action, the second condition being different than the first condition, the second key identifying a second event to which the second trigger configuration relates.

11. The communication application platform of claim 10 , the operations further comprising:
determining, based on event data associated with the second event, that the second condition defined by the second trigger configuration has been satisfied; and
based on the determining that the second condition has been satisfied, performing the second trigger action.

12. The communication application platform of claim 8 , wherein the first trigger action is transmitting a communication directed to an external resource, the communication including data related to the first condition.

13. The communication application platform of claim 8 , the operations further comprising:
storing the first trigger configuration as an Application Programing Interface (API) accessible resource.

14. The communication application platform of claim 13 , the operations further comprising:
receiving an API request directed to the API accessible resource, the API request identifying a modification to the first trigger configuration; and
modifying the first trigger configuration based on the modification identified in the API request.

15. A non-transitory computer-readable medium storing instructions that, when executed by one or more computer processors, cause the one or more computer processors to perform operations to respond to usage of a communication application platform, the operations comprising:
receiving a first trigger configuration, the first trigger configuration defining a first trigger condition, a first key, and a first trigger action, the first key identifying a first event to pertaining to a usage of a service of the communication application platform made by an outside application which the first trigger configuration relates;
determining, based on event data associated with the first event, that the first condition defined by the first trigger configuration has been satisfied; and
based on the determining that the first condition has been satisfied, performing the first trigger action.

16. The non-transitory computer-readable medium of claim 15 , the operations further comprising:
receiving a second trigger configuration, the second trigger configuration defining a second condition, a second key and a second trigger action, the second key identifying a second event pertaining to a usage of a service of the communication application platform made by an outside application to which the second trigger configuration relates;
determining, based on event data associated with the second event, that the second condition defined by the second triggering configuration has been satisfied; and
based on the determining that the second condition has been satisfied, performing the second trigger action.

17. The non-transitory computer-readable medium of claim 15 , wherein the first trigger configuration defines a second condition,

Assignees

• Twilio Inc

Inventors

• Cooke Evan
• Milliron Timothy
• Ballai Adam
• Nowack Matthew D
• Hagemann Iii Robert C

Classifications

• H04W4/16 Primary

  Communication-related supplementary services, e.g. call-transfer or call-hold · CPC title

• H04L67/02

  based on web technology, e.g. hypertext transfer protocol [HTTP] · CPC title

• H04L43/10

  Active monitoring, e.g. heartbeat, ping or trace-route · CPC title

• G06F9/542

  Event management; Broadcasting; Multicasting; Notifications · CPC title

• H04Q2213/13098

  Mobile subscriber · CPC title