Optimizing utilization and marketing of car washes

Patent metadata

Field	Value
Publication number	US-11640623-B2
Application number	US-202017022495-A
Country	US
Kind code	B2
Filing date	Sep 16, 2020
Priority date	Sep 18, 2019
Publication date	May 2, 2023
Grant date	May 2, 2023

Abstract

A first data packet can be received from an origination terminal at a remote server operatively coupled to the origination terminal and an end user terminal. The first data packet can have a plurality of offers and image or video data acquired by an image/video sensor. The image or video data can be processed by the remote server using an image processing algorithm to estimate a current idle time associated with the origination terminal. One or more aspects of the plurality of offers can be controlled by the remote server based on the current idle time. A second data packet including the plurality of offers can be transmitted to the end user terminal by the remote server. A selection of a preferred offer of the plurality of offers can be received from the end user terminal at the remote server. The preferred offer can be provided to the origination terminal.

First claim

What is claimed is:

1. A method comprising:
receiving, at a remote server operatively coupled to an origination terminal and an end user terminal, a first data packet, the first data packet having a plurality of offers and image or video data acquired by an image/video sensor, the first data packet received from the origination terminal;
processing, by the remote server, the image or video data using an image processing algorithm to estimate a length of time of idleness associated with the origination terminal;
comparing, by the remote server, the estimated length of time of idleness to a predetermined threshold length of time of idleness;
controlling, by the remote server, one or more aspects of the plurality of offers based on a result of the comparison;
transmitting, by the remote server, a second data packet including the plurality of offers to the end user terminal;
receiving, at the remote server, a selection of a preferred offer of the plurality of offers from the end user terminal; and
providing, via the remote server, the preferred offer to the origination terminal.

2. The method of claim 1 , wherein the plurality of offers includes at least one price for at least one car wash service.

3. The method of claim 1 , wherein the first data packet further includes at least one appointment time.

4. The method of claim 3 , further comprising:
receiving, at the remote server, an indication of a preferred appointment time from the end user terminal; and
providing, via the remote server, the preferred appointment time to the origination terminal.

5. The method of claim 1 , wherein the preferred offer is determined in response to a preferred value for at least one of the following parameters: the length of time of idleness, a duration of the day, a day of the week, special events, a distance, a location, timing, a price, a car wash available time, a vehicle condition, weather, climate, and terrain.

6. The method of claim 5 , wherein the preferred value is established by the end user terminal.

7. The method of claim 5 , wherein the preferred value is established by the remote server.

8. The method of claim 1 , wherein the receiving of the first data packet, the processing, the comparing, the controlling, the transmitting, the receiving of the selection, and the providing is performed by at least one data processor forming part of at least one computing system.

9. A system comprising:
at least one data processor; and
memory storing instructions configured to cause the at least one data processor to perform operations comprising:
receiving, at a remote server operatively coupled to an origination terminal and an end user terminal, a first data packet, the first data packet having a plurality of offers and image or video data acquired by an image/video sensor, the first data packet received from the origination terminal;
processing, by the remote server, the image or video data using an image processing algorithm to estimate a length of time of idleness associated with the origination terminal;
comparing by the remote server, the estimated lenqh of time of idleness to a predetermined threshold length of time of idleness;
controlling, by the remote server, one or more aspects of the plurality of offers based on a result of the comparison;
transmitting, by the remote server, a second data packet including the plurality of offers to the end user terminal;
receiving, at the remote server, a selection of a preferred offer of the plurality of offers from the end user terminal; and
providing, via the remote server, the preferred offer to the origination terminal.

10. The system of claim 9 , wherein the plurality of offers includes at least one price for at least one car wash service.

11. The system of claim 9 , wherein the first data packet further includes at least one appointment time.

12. The system of claim 11 , wherein the operations further comprise:
receiving, at the remote server, an indication of a preferred appointment time from the end user terminal; and
providing, via the remote server, the preferred appointment time to the origination terminal.

13. The system of claim 9 , wherein the preferred offer is determined in response to a preferred value for at least one of the following parameters: the length of time of idleness, duration of the day, a day of the week, special events, a distance, a location, timing, a price, a car wash available time, a vehicle condition, weather, climate, and terrain.

14. The system of claim 13 , wherein the preferred value is established by the end user terminal.

15. The system of claim 9 , wherein the receiving of the first data packet, the processing, the comparing, the controlling, the transmitting, the receiving of the selection, and the providing is performed by at least one data processor forming part of at least one computing system.

16. A non-transitory computer program product storing instructions which, when executed by at least one data processor forming part of at least one computing system, cause the at least one data processor to implement operations comprising:
receiving, at a remote server operatively coupled to an origination terminal and an end user terminal, a first data packet, the first data packet having a plurality of offers, and image or video data acquired by an image/video sensor, the first data packet received from the origination terminal;
processing, by the remote server, the image or video data using an image processing algorithm to estimate a length of time of idleness associated with the origination terminal;
comparing, by the remote server, the estimated length of time of idleness to a predetermined threshold length of time of idleness;
controlling, by the remote server, one or more aspects of the plurality of offers based on a result of the comparison;
transmitting, by the remote server, a second data packet including the plurality of offers to the end user terminal;
receiving, at the remote server, a selection of a preferred offer of the plurality of offers from the end user terminal; and
providing, via the remote server, the preferred offer to the origination terminal.

17. The method of claim 1 , wherein the length of time of idleness characterizes a length of time during which a vehicle bay of a car wash is unoccupied by a vehicle, and wherein the controlling includes lowering a price of a car wash service characterized by the plurality of offers, the lowering based on the result of the comparison.

18. The method of claim 1 , wherein the length of time of idleness characterizes a length of time during which a user of a car wash must wait to use a car wash, and wherein the controlling includes increasing a discount of a price of a car wash service characterized by the plurality of offers when the comparison indicates the estimate length of time of idleness is less than the predetermined threshold length of time of idleness.

19. The method of claim 1 , wherein the processing includes evaluating an algorithm to estimate the length of time of idleness, and wherein the algorithm is configured to estimate the length of time of idleness based on historical data characterizing use of a car wash bay.

20. The method of claim 19 , wherein the algorithm is configured to estimate the length of time of idleness based on a prediction of future availability of the car wash bay.

Assignees

• Wayne Fueling Systems Llc

Inventors

• Gundappa Sangamesh
• Krishna Anand
• Verma Raghav
• Sundriyal Shubhankar
• Gupta Om Prakash
• Hairston Hob
• Fieglein Henry

Classifications

• G06Q30/0283

  Price estimation or determination · CPC title

• G06Q30/0265

  Vehicular advertisement · CPC title

• G06Q30/0238

  at point-of-sale [POS] · CPC title

• G06Q30/0235

  constrained by time limit or expiration date · CPC title

• G06Q10/1093 Primary

  Calendar-based scheduling for persons or groups · CPC title