Information processing system, user terminal, method of processing information

Patent metadata

Field	Value
Publication number	US-11625155-B2
Application number	US-202117172176-A
Country	US
Kind code	B2
Filing date	Feb 10, 2021
Priority date	Mar 23, 2020
Publication date	Apr 11, 2023
Grant date	Apr 11, 2023

Abstract

An information processing system includes user terminals; and a collaboration work assisting system for assisting a work performable by users. The collaboration work assisting system includes circuitry configured to transmit an action item candidate based on statement data of users to each user terminal. Each user terminal includes another circuitry configured to receive the action item candidate from the collaboration work assisting system; display, on a display, the received action item candidate, and a screen for receiving a registration request for registering an action item selected from the action item candidate, an execution person who will execute the action item, and a due date of the action item; receive a registration operation that requests registering of the action item, execution person, and due date; and request an action item management server, to register the action item, execution person, and due date in response to receiving the registration operation.

First claim

What is claimed is:

1. An information processing system comprising:
a collaborative work assisting system that assists collaborative work performable by a plurality of users operating respective user terminals of a plurality of user terminals, the collaborative work assisting system including
a first hardware processor, and
a first hardware memory storing program instructions that cause the first hardware processor to:
transmit an action item candidate based on statement data of a user from among the plurality of users to each user terminal of the plurality of user terminals; and

the plurality of user terminals, each user terminal of the plurality of user terminals including
a second hardware processor, and
a second hardware memory storing program instructions that cause the second hardware processor to:
register one or more task management tools, the one or more task management tools including a scheduling tool;
receive a plurality of action item candidates including the action item candidate from the collaboration work assisting system;
display, on a display, the received plurality of action item candidates, and a screen for receiving a registration request to register a selected action item from among the action item candidates, a particular execution person who will execute the selected action item, and a due date of the selected action item;
receive a registration operation that requests registering of the selected action item, the particular execution person who will execute the selected action item, and the due date of the selected action item;
request an action item management server for managing one or more action items, to register the selected action item, the particular execution person who will execute the selected action item, and the due date of the selected action item in response to receiving the registration operation of the selected action item;
receive a selection of a task management tool from among the one or more registered task management tools, the selected task management tool being a transfer destination of the selected action item;
display the selected action item positioned on a display element corresponding to the due date of the selected action item, in a case where the selected task management tool is the scheduling tool, and
display a window in response to receiving an operation of the selected action item displayed on the display element corresponding to the due date, the window including a display element that invokes an operation to update a progress status of the selected action item.

2. The information processing system according to claim wherein the program instructions further cause the first, hardware processor to:
detect the action item candidate based on the statement data including voice-text data converted from voice data spoken by the user or text data input the user.

3. The information processing system according to claim 2 , wherein the program instructions further cause the first hardware processor to:
perform morphological analysis on the statement data of the one or more users to detect particular statement data of one sentence of the one or more users including a combination of at least two elements probably indicating a content of the selected action item, the particular execution person who will execute the selected action item, and the due date of the selected action item as the action item candidate.

4. The information processing system according to claim 2 , wherein the program instructions further cause the first hardware processor to:
detect the action item candidate from the statement data input by the one or more users by applying a learning model that is learned by performing a machine-learning to detect the action item candidate from the statement data input by the one or more users, and
wherein the learning model is updated by performing the machine learning based on a result of whether or not the detected action item candidate is registered in the action item management server and a result of whether or not a not-detected action item candidate is registered in the action item management server.

5. The information processing system according to claim 1 , wherein the program instructions further cause the second processor to:
refer to a data table to select at least one of a speaker of the action item candidate, an upper-level authority person who has participated a group assisting the collaboration work, or an organizer of the group, each being a target of receiving the registration request, and
instruct the display to, display a screen for receiving the registration request of the at least one of the speaker of the action item candidate, the upper-level authority person who has participated the group assisting the collaboration work, or the organizer of the group.

6. The information processing system according to claim 1 , wherein the program instructions further cause the second processor to:
receive information indicating whether the registered selected action item is completed from the action item management server, and
display, on the display, the information indicating whether the registered selected action item is completed at the action item management server.

7. A user terminal capable of communicating with a collaboration work assisting system for assisting a collaboration work performable by a plurality of users, the user terminal comprising circuitry configured to:
register one or more task management tools, the one or more task management tools including a scheduling tool;
receive an action item candidate based on statement data of a user from among the plurality of users from the collaboration work assisting, system;
display, on a display, the received action item candidate, and a screen for receiving a registration request to register a selected action item from among the extracted action item candidates, a particular execution person who will execute the selected action item, and a due date of the selected action item;
receive a registration operation of the selected action item, the particular execution person who will execute the selected action item, and the due date of the selected action item; and
request, to an action item management server for managing one or more action items, a registration request of the selected action item, the particular execution person who will execute the selected action item, and the due date of the selected action item in response to receiving the registration operation of the selected action item;
receive a selection of a task management tool from among the one or more registered task management tools, the selected task management tool being a transfer destination of the selected action item;
display the selected action item positioned on a display element corresponding to the due date of the selected action item, in a case where the selected task management tool is the scheduling tool; and
display a window in response to receiving an operation of the selected action item displayed on the display element corresponding to the due date, the window including a display element that invokes an operation to update a progress status of the selected action item.

8. A method of processing information performable by a user terminal capable of communicating with a collaboration work assisting system for assisting a collaboration work performable by a plurality of users, the method comprising:
receiving an action item candidate based on statement data of a user from among the plurality of users from the collaboration work assisting system;
displaying, on a display, the received action item candidate, and a screen for receiving a registration request to register a selected action item from among the extracted action i

Assignees

• Mano Takuro
• Iwasaki Ryo
• Koike Hiromasa
• Koura Seiya
• Kagawa Masaaki
• Ricoh Co Ltd

Inventors

• Mano Takuro
• Iwasaki Ryo
• Koike Hiromasa
• Koura Seiya
• Kagawa Masaaki

Classifications

• G10L15/26

  Speech to text systems (G10L15/08 takes precedence) · CPC title

• G06F3/04842 Primary

  Selection of displayed objects or displayed text elements (G06F3/0482 takes precedence) · CPC title

• G06Q10/103 Primary

  Workflow collaboration or project management · CPC title