Information processing apparatus, information processing system, storage medium, and information processing method

Patent metadata

Field	Value
Publication number	US-11619500-B2
Application number	US-202016936024-A
Country	US
Kind code	B2
Filing date	Jul 22, 2020
Priority date	Jul 22, 2019
Publication date	Apr 4, 2023
Grant date	Apr 4, 2023

Abstract

An information processing apparatus includes a controller. The controller accumulates a scheduled vacant time period of a medical service, the scheduled period being received from an information management apparatus, in association with a medical facility corresponding to the information management apparatus. When a medical service request is received from a terminal apparatus, the controller searches for a particular medical facility as an available medical facility, being capable of providing a medical service corresponding to a medical service item in the scheduled vacant time period and that can be reached from the location of the terminal apparatus included in the medical service request in the scheduled vacant time period. The controller sends a notification of the available medical facility to the terminal apparatus sending the medical service request. The controller sends a consultation request to receive the medical service to the information management apparatus corresponding to the available medical facility.

First claim

The invention claimed is:

1. An information processing apparatus comprising:
a memory configured to store providable medical service items and a facility location in association with each of medical facilities;
a communication interface configured to communicate with a terminal apparatus and with information management apparatuses that correspond to respective ones of the medical facilities; and
a controller configured to:
upon receiving, from a first information management apparatus via the communication interface, information on a scheduled vacant time period that is a time slot obtained by excluding scheduled time slots from a schedule of medical services provided at a medical facility corresponding to the first information management apparatus, store the scheduled vacant time period in the memory in association with the medical facility corresponding to the first information management apparatus;
upon receiving, from the terminal apparatus via the communication interface, a medical service request including a desired medical service item and a location of the terminal apparatus, determine whether the terminal apparatus is a first terminal apparatus installed in a vehicle or a second terminal apparatus not installed in a vehicle;
upon determining that the terminal apparatus is the first terminal apparatus, search the memory for a particular medical facility as an available medical facility, a providable medical service item stored in the memory in association with the particular medical facility being coincident with the desired medical service item included in the medical service request and a time required for travel by vehicle from the location of the terminal apparatus included in the medical service request to a facility location stored in the memory in association with the particular medical facility being less than a remaining time until an end time of a scheduled vacant time period stored in the memory in association with the particular medical facility;
upon determining that the terminal apparatus is the second terminal apparatus, detect a vehicle situated in an area around the location of the terminal apparatus included in the medical service request, and search the memory for a particular medical facility as an available medical facility, a providable medical service item stored in the memory in association with the particular medical facility being coincident with the desired medical service item included in the medical service request and a time required for travel by vehicle from a location of the detected vehicle via the location of the terminal apparatus included in the medical service request to a facility location stored in the memory in association with the particular medical facility being less than a remaining time until an end time of a scheduled vacant time period stored in the memory in association with the particular medical facility;
send, via the communication interface, a notification of the available medical facility to the terminal apparatus; and
send, via the communication interface, a consultation request to request a medical service in a scheduled vacant time period stored in the memory in association with the available medical facility, to a second information management apparatus corresponding to the available medical facility.

2. The information processing apparatus according to claim 1 , wherein
upon determining that the terminal apparatus is the first terminal apparatus, the controller is configured to generate a route from a location of the vehicle in which the first terminal apparatus is installed to a facility location stored in the memory in association with the available medical facility and send the route to the first terminal apparatus.

3. The information processing apparatus according to claim 2 , wherein
when the first terminal apparatus is installed in an autonomous driving vehicle, the controller is configured to send to the first terminal apparatus an operating instruction for reaching the available medical facility.

4. The information processing apparatus according to claim 1 , wherein
the controller is configured to estimate a medical service time required to provide a medical service corresponding to the desired medical service item included in the medical service request and search the memory for the available medical facility by determining whether a sum of the time required for travel by vehicle and the medical service time is equal to or less than the remaining time.

5. An information processing system comprising:
the information processing apparatus according to claim 1 ;
the terminal apparatus; and
the information management apparatuses, wherein
the first terminal apparatus is configured to send to the information processing apparatus, as the location of the terminal apparatus included in the medical service request, a measured value obtained by a satellite navigation system receiver installed in the vehicle in which the first terminal apparatus is installed, and
the second terminal apparatus is configured to send to the information processing apparatus, as the location of the terminal apparatus included in the medical service request, a measured value obtained by a satellite navigation system receiver installed in the second terminal apparatus.

6. The information processing system according to claim 5 , wherein
upon determining that the terminal apparatus is the first terminal apparatus, the controller is configured to generate a route from a location of the vehicle in which the first terminal apparatus is installed to a facility location stored in the memory in association with the available medical facility and send the route to the first terminal apparatus.

7. The information processing system according to claim 6 , wherein
when the first terminal apparatus is installed in an autonomous driving vehicle, the controller is configured to send to the first terminal apparatus an operating instruction for reaching the available medical facility.

8. The information processing system according to claim 5 , wherein
the controller is configured to estimate a medical service time required to provide a medical service corresponding to the desired medical service item included in the medical service request and search the memory for the available medical facility by determining whether a sum of the time required for travel by the vehicle and the medical service time is equal to or less than the remaining time.

9. The information processing system according to claim 5 , wherein
the controller is configured to, upon extracting a plurality of medical facilities as the available medical facility, select one medical facility as the available medical facility, a waiting time between time of arrival at the one medical facility and a start time of the scheduled vacant time period stored in the memory in association with the one medical facility is shortest among the plurality of medical facilities.

10. The information processing apparatus according to claim 1 , wherein
the controller is configured to, upon extracting a plurality of medical facilities as the available medical facility, select one medical facility as the available medical facility, a waiting time between time of arrival at the one medical facility and a start time of the scheduled vacant time period stored in the memory in association with the one medical facility is shortest among the plurality of medical facilities.

11. A non-transitory computer-readable storage medium storing a program which, when executed by an information processing apparatus, causes the information processing apparatus to execute a process, the process comprising:
store in memory providable me

Assignees

• Toyota Motor Co Ltd

Inventors

• Hara Yusuke
• Aketa Shuhei
• Yanagida Toru
• Sakurada Shin
• Sugimura Tae
• Ujihara Yasutaka

Classifications

• G06Q10/1093 Primary

  Calendar-based scheduling for persons or groups · CPC title

• G06F16/248

  Presentation of query results · CPC title

• G06N20/00

  Machine learning · CPC title

• G06Q10/06315

  Needs-based resource requirements planning or analysis · CPC title

• G16H40/20 Primary

  for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms · CPC title