User interface for fraud detection system

Patent metadata

Field	Value
Publication number	US-11587100-B2
Application number	US-201816045343-A
Country	US
Kind code	B2
Filing date	Jul 25, 2018
Priority date	Jul 25, 2018
Publication date	Feb 21, 2023
Grant date	Feb 21, 2023

Abstract

In an online marketplace, buyers and sellers engage in transactions. Some transactions are fraudulent. The online marketplace uses a fraud detection system that identifies fraudulent transactions before an account holder is defrauded. In some example embodiments of the systems and methods described herein, a fraud detection system uses information that is indirectly associated with a transaction to determine if the transaction is fraudulent. A user interface is provided that shows relationships between accounts and objects. In response to input received via the user interface, the fraud detection system performs an action on an account, an object, or a transaction.

First claim

What is claimed is:

1. A method comprising:
determining, by one or more processors, a fraud score for a first account of a user of an online marketplace;
determining that the first account and a second account have both used data included in an item listing, the item listing describes an item for sale at the online marketplace;
based on the first account and the second account having both used the data, causing presentation, at a user interface, of:
a first graphical element that represents an identity of the first account;
a second graphical element that represents an identity of the data included in the item listing;
a first line connecting the first graphical element to the second graphical element, an attribute of the first line being based on the fraud score for the first account;
a third graphical element that represents an identity of the second account;
a second line connecting the second graphical element to the third graphical element, wherein the first graphical element, the second graphical element, the first line, the third graphical element, and the second line indicates that both the first account and the second account have used the data included in the item listing; and
in response to a user input received via the user interface, performing an action related to the first account, wherein the action comprises at least one of: canceling a transaction, or disabling the first account, the user input indicating the first graphical element.

2. The method of claim 1 , wherein an attribute of the second line is based on a fraud score for the second account.

3. The method of claim 2 , further comprising based on the first account and the second account having both used the data included in the item listing and based on the fraud score for the first account exceeding a threshold, modifying the fraud score for the second account.

4. The method of claim 1 , wherein the action comprises modifying the fraud score.

5. The method of claim 1 , wherein the action comprises associating the first account with a second object.

6. The method of claim 1 , wherein the first account is a seller account.

7. The method of claim 1 , wherein the object corresponds to an item that is for sale via the online marketplace.

8. The method of claim 1 , wherein the object is used by the first account to connect to the online marketplace.

9. The method of claim 1 , wherein the object is at least one of: an address used by the first account and the second account, a price of an item, or a shipping address.

10. The method of claim 1 , wherein a second attribute of the first line represents a strength of a relationship between the first account and the object.

11. The method of claim 10 , wherein the second attribute of the first line is a thickness of the first line.

12. The method of claim 1 , wherein the attribute of the first line is the color of the first line.

13. The method of claim 1 , wherein the first graphical element is larger than the second graphical element.

14. The method of claim 1 , wherein an attribute of the first graphical element is based on the fraud score for the first account.

15. A system comprising:
a memory that stores instructions; and
one or more processors that execute the instructions to perform operations comprising:
determining a fraud score for a first account of a user of an online marketplace;
determining that the first account and a second account have both used data included in an item listing, the item listing describes an item for sale at the online marketplace;
in response to the determining of the fraud score and the determining that the first account and the second account have both used data included in the item listing, causing presentation on a display device of a user interface that comprises:
a first graphical element that represents an identity of the first account;
a second graphical element that represents an identity of the data included in the item listing;
a first line connecting the first graphical element to the second graphical element, an attribute of the first line being based on the fraud score for the first account;
a third graphical element that represents an identity of the second account;
a second line connecting the second graphical element to the third graphical element, wherein the first graphical element, the second graphical element, the first line, the third graphical element, and the second line indicates that both the first account and the second account have used the data included in the item listing; and
in response to a user input received via the user interface, performing an action related to the first or second account, wherein the action comprises at least one of: canceling a transaction, or disabling the first account or the second account.

16. The system of claim 9 , wherein based on the first account and the second account both using the data, the fraud score for the second account is based on the fraud score for the first account.

17. A non-transitory machine-readable medium that stores instructions that, when executed by one or more processors of a machine, cause the machine to perform operations comprising:
determining a fraud score for a first account of a user of an online marketplace;
determining that the first account and a second account have both used data included in an item listing, the item listing describes an item for sale at the online marketplace;
based at least in part on the determining that the first account and the second account have both used data included in the item listing, causing presentation on a display device of a user interface that comprises:
a first graphical element that represents an identity of the first account;
a second graphical element that represents an identity of the data included in the item listing;
a first line connecting the first graphical element to the second graphical element, an attribute of the first line being based on the fraud score for the first account;
a third graphical element that represents an identity of the second account;
a second line connecting the second graphical element to the third graphical element, wherein the first graphical element, the second graphical element, the first line, the third graphical element, and the second line indicates that both the first account and the second account have used the data included in the item listing; and
in response to a user input received via the user interface, performing an action related to the first account or the second account, wherein the action comprises at least one of: canceling a transaction, or disabling the first account or the second account.

Assignees

• Ebay Korea Co Ltd
• Ebay Inc

Inventors

• Lim Kwangtae

Classifications

• G06N3/09

  Supervised learning · CPC title

• G06N3/0442

  characterised by memory or gating, e.g. long short-term memory [LSTM] or gated recurrent units [GRU] · CPC title

• G06Q30/0641

  utilising user interfaces specially adapted for shopping · CPC title

• G06Q30/0185 Primary

  Product, service or business identity fraud · CPC title

• G06Q30/0601

  Electronic shopping [e-shopping] · CPC title