Apparatus and methods of analyzing status of computing servers

Patent metadata

Field	Value
Publication number	US-11526249-B1
Application number	US-202117499152-A
Country	US
Kind code	B1
Filing date	Oct 12, 2021
Priority date	Apr 4, 2014
Publication date	Dec 13, 2022
Grant date	Dec 13, 2022

Abstract

Various example implementations are directed to apparatuses and methods for providing data communications, and for monitoring and/or analyzing operations of computing data-communication servers. According to an example embodiment, an apparatus includes a processing circuit having an analysis circuit configured to retrieve operating state data for a plurality of servers. The analysis circuit determines an operating state of each of the servers for certain time periods. The operating state may be one of an up state, a warning state, and a down state. The processing circuit also may include a DNS subsystem associated with certain accounts which are linked to sets of received services, and provisionable resources such as servers. Further, an interface circuit may be included to provide a graphical user interface (GUI). For one or more of the servers, the GUI may displays a timeline having a respective time block for each of the plurality of time periods.

First claim

What is claimed is:

1. A data-communications system comprising:
a virtual arrangement of communicatively-integrated processing circuits and data-communication servers to provide, via one or more broadband networks, data-communication services to recipients of the data-communication services having respective accounts associated with use of the data-communication services;
a domain name server (DNS) subsystem to dynamically map each of a plurality of domain names, associated with each account, to an IP address of a select virtual server or service provided for the account;
a virtual data center subsystem, for one or more of the accounts, to allow the recipients to dynamically subscribe to provisionable resources and/or to permit the recipients to provision or deploy certain virtual resources including at least one virtual server for the account; and
processing circuitry, for each of the certain virtual resources for the account, to retrieve data associated with an operating state and to generate graphical-user data, wherein the graphical-user data includes information to display a timeline having a graphical indication corresponding to the operating state at a corresponding time period and to display graphical markers which are aligned visually to indicate comparisons between two of more of the following: network-side events affecting multiple servers, server-side events affecting only a single server, and user-side events affecting a single user.

2. The data-communications system of claim 1 , wherein said certain virtual resources include virtual servers among which at least one is a redundant virtual file server.

3. The data-communications system of claim 1 , wherein said certain virtual resources include virtual servers among which at least one is a virtual load balancer.

4. The data-communications system of claim 1 , wherein said certain virtual resources include virtual servers among which at least one is a redundant virtual file server and at least one other is a virtual load balancer.

5. The data-communications system of claim 1 , further including a graphical user interface (GUI) to display the graphical markers.

6. The data-communications system of claim 1 , wherein the virtual data center subsystem is to, for one or more of the accounts, allow the recipients to dynamically subscribe to provisionable resources.

7. The data-communications system of claim 1 , wherein the virtual data center subsystem is to, for one or more of the accounts, permit the recipients to provision or deploy certain virtual resources for the account.

8. The data-communications system of claim 1 , further including a GUI (graphical user interface) to display the graphical markers, wherein the virtual data center subsystem is to, for one or more of the accounts, permit the recipients to provision or deploy certain virtual resources for the account, and to use the GUI for visualizing data relating to two of more of the following: network-side events affecting multiple servers, server-side events affecting only a single server, and user-side events affecting a single user.

9. The data-communications system of claim 1 , further including a GUI (graphical user interface) to display the graphical markers, wherein the virtual data center subsystem is to, for one or more of the accounts, allow the recipients to dynamically subscribe to provisionable resources, and to use the GUI for visualizing data relating to two of more of the following: network-side events affecting multiple servers, server-side events affecting only a single server, and user-side events affecting a single user.

10. The data-communications system of claim 1 , wherein the virtual data center subsystem is to, for one or more of the accounts, allow the recipients to dynamically subscribe to provisionable resources and to permit the recipients to automatically provision or deploy certain virtual resources for the account.

11. The data-communications system of claim 1 , wherein the graphical indication includes a coded marker having a visual indicator to indicate at least one of a plurality of operating states respectively associated with the provisionable resources, wherein the provisionable resources include servers and the operating state data indicates at least one of the servers operating responsively but exceeding a proper operation threshold corresponding to at least one of: traffic load, latency, processing time, memory usage, and a quantitative measure indicating an extent to which the server is not operating correctly.

12. The data-communications system of claim 1 , further including a server monitoring circuit communicatively coupled to the processing circuitry and configured to monitor at least some of the operating states and provide operating-state data to the processing circuitry.

13. The data-communications system of claim 1 , further including a communication circuit, coupled to the processing circuitry, to provide an alert in response to satisfaction of operating state criteria defined in an alert policy, wherein the alert policy is defined in an account profile linked to the account.

14. The data-communications system of claim 1 , wherein the processing circuitry is further to reestablish mapping of one or more domain names used on behalf of the respective servers, to use a backup or alternative server, based at least in part on at least one of the servers operating responsively but exceeding a proper operation threshold.

15. A method for use with a data-communications system including a virtual arrangement of communicatively-integrated processing circuitry and data-communication servers, the method comprising:
providing, over one or more broadband networks and by using the virtual arrangement, data-communication services to recipients of the data-communication services having respective accounts associated with use of the data-communication services;
dynamically mapping, via a domain name server (DNS) subsystem, each of a plurality of domain names, associated with each account, to an IP address of a select virtual server or service provided for the account;
for one or more of the accounts and via a virtual data center subsystem, allowing the recipients to dynamically subscribe to provision resources and/or to permit the recipients to provision or deploy certain virtual resources for the account; and
for each of the certain virtual resources for the account and via the processing circuitry:
retrieving data associated with an operating state and generating graphical-user data for each server among the certain virtual resources, wherein the graphical-user data includes information to display a timeline having a graphical indication corresponding to the operating state of each server among the certain virtual resources at a corresponding time period and to display graphical markers which are aligned visually to indicate comparisons between two of more of the following: network-side events affecting multiple servers, server-side events affecting only a single server, and user-side events affecting a single user.

16. The method of claim 15 , wherein the processing circuitry is to provide an alert in response to satisfaction of operating state criteria defined in an alert policy, and wherein the alert policy is defined in an account profile linked to the account.

17. The method of claim 15 , further including a graphical user interface (GUI) to display the graphical markers, wherein the processing circuitry is to provide an alert in response to satisfaction of operating state criteria defined in an alert policy, and wherein the alert

Assignees

• 8X8 Inc

Inventors

• Britt Timothy
• Martin Bryan
• Peters Christopher

Classifications

• H04L43/0817

  by checking functioning · CPC title

• G06F3/048 Primary

  Interaction techniques based on graphical user interfaces [GUI] · CPC title

• H04L43/045 Primary

  for graphical visualisation of monitoring data · CPC title

• H04L41/22

  comprising specially adapted graphical user interfaces [GUI] · CPC title