Interspersed message batching in a database system

Patent metadata

Field	Value
Publication number	US-11516105-B2
Application number	US-202016882183-A
Country	US
Kind code	B2
Filing date	May 22, 2020
Priority date	May 22, 2020
Publication date	Nov 29, 2022
Grant date	Nov 29, 2022

Abstract

A message batching configuration may be determined for transmitting a message to recipients. The message batching configuration may include two or more message batches, a respective recipient count for each message batch, a respective time delay between each message batch, and a performance metric for evaluating the message. The message is transmitted in accordance with the message batching configuration. The transmission of subsequent message batches is halted when it is determined that the designated performance metric fails to meet a designated performance metric threshold.

First claim

The invention claimed is:

1. A computer-implemented method comprising:
receiving via a communication interface a message for transmission to a plurality of recipients;
determining via a processor a message hatching configuration for the message, the message batching configuration including a plurality of message batches for transmitting the message, the message batching configuration including a respective recipient count for each of the message batches, the message batching configuration including a respective time delay between each of the message batches, the message hatching configuration including a designated performance metric for evaluating the message;
for each of two or more of the message batches; transmitting the message to a respective subset of the recipients via a network in accordance with the respective recipient count, transmission of successive message batches being delayed in accordance with the respective time del ay;
when it is determined that the designated performance metric fails to meet a designated performance metric threshold, updating the message based on the designated performance metric failing to meet the designated performance metric threshold, to create an updated message;
reducing, based on the designated performance metric failing to meet the designated performance metric threshold, the respective recipient count for a subsequent message batch; and
transmitting the updated message to the reduced number of respective recipients the subsequent message batch via the network.

2. The method recited in claim 1 , wherein each subset of the recipients is determined by randomly selecting recipients from a database table.

3. The method recited in claim 2 , wherein the message hatching configuration includes one or more criteria for selecting the recipients from the database table.

4. The method recited in claim 2 , wherein the database table is stored in a multitenant database system within an on-demand computing services environment configured to provide computing services to a plurality of organizations.

5. The method recited in claim 1 , wherein the designated performance metric is a click through rate.

6. The method recited in claim 1 , wherein the determining the message batching configuration comprises providing for increasing respective recipient count for each successive message batch.

7. The method recited in claim 1 , wherein determining whether the designated performance metric fails to meet the designated performance metric threshold comprises applying a function over a plurality of performance metrics, the plurality of performance metrics including the designated performance metric.

8. The method recited in claim 1 , the method further comprising:
determining the designated performance metric for one or more of the message batches based on performance data received by a database system.

9. A system configured to perform a method, the method comprising:
receiving, via a communication interface a message for transmission to a plurality of recipients;
determining via a processor a message hatching configuration for the message, the message batching configuration including a plurality of message batches for transmitting the message, the message hatching configuration including a respective recipient count for each of the message hatches, the message hatching configuration including a respective time delay between each of the message batches, the message hatching configuration including a designated performance metric for evaluating the message;
for each of two or more of the message batches, transmitting the message to a respective subset of the recipients via a network in accordance with the respective recipient count, transmission of successive message batches being delayed in accordance with the respective time delay;
when it is determined that the designated performance metric fails to meet a designated performance metric threshold, updating the message based on the designated performance metric failing to meet the designated performance metric threshold, to create an updated message;
reducing, based on the designated performance metric failing to meet the designated performance metric threshold, the respective recipient count for a subsequent message batch; and
transmitting the updated message to the reduced number of respective recipients the subsequent message batch via the network.

10. The system recited in claim 9 , wherein each subset of the recipients is determined by randomly selecting recipients from a database table.

11. The system recited in claim 10 , wherein the message batching configuration includes one or more criteria for selecting the recipients from the database table.

12. The system recited in claim 10 , wherein the database table is stored in a multitenant database system within an on-demand computing services environment configured to provide computing services to a plurality of organizations.

13. The system recited in claim 9 , wherein the designated performance metric is a click through rate.

14. The system recited in claim 9 , wherein the determining the message batching configuration comprises providing for increasing respective recipient count for each successive message batch.

15. The system recited in claim 9 , the method further comprising:
determining the designated performance metric for one or more of the message batches based on performance data received by a database system.

16. One or more non-transitory computer readable media configured to perform a method, the method comprising:
receiving via a communication interface a message for transmission to a plurality of recipients;
determining via a processor a message batching configuration for the message, the message batching configuration including a plurality of message batches for transmitting the message, the message batching configuration including a respective recipient count for each of the message batches, the message batching configuration including a respective time delay between each of the message hatches, the message batching configuration including a designated performance metric for evaluating the message;
for each of two or more of the message hatches, transmitting the message to a respective subset of the recipients via a network in accordance with the respective recipient count, transmission of successive message batches being delayed in accordance with the respective time delay;
when it is determined that the designated performance metric fails to meet a designated performance metric threshold, updating the message based on the designated performance metric failing to meet the designated performance metric threshold, to create an updated message;
reducing, based on the designated performance metric failing to meet the designated performance metric threshold, the respective recipient count for a subsequent message batch; and
transmitting the updated message to the reduced number of respective recipients the subsequent message batch via the network.

17. The one or more non-transitory computer readable media recited in claim 16 , wherein each subset of the recipients is determined by randomly selecting recipients from a database table.

18. The one or more non-transitory computer readable media recited in claim 17 , wherein the database table is stored in a multitenant database system within an on-demand computing services environment configured to provide computing services to a plurality of organizations.

19. The one or more non-transitory computer readable media recited in claim 16

Assignees

• Salesforce Com Inc

Inventors

• Aurelio Michael
• Wittke Eric Paul
• Knell Laurel
• Zavakos Bradly
• Kutruff Abigail
• Belkowitz Jon

Classifications

• H04L67/10

  in which an application is distributed across nodes in the network (software deployment G06F8/60; multiprogramming arrangements G06F9/46) · CPC title

• H04L43/16 Primary

  Threshold monitoring · CPC title

• H04L65/612

  for unicast · CPC title

• G06F16/9017

  using directory or table look-up (use of a directory or look-up table in file systems G06F16/13) · CPC title

• G06F16/256 Primary

  in federated or virtual databases · CPC title