Passenger preference based content delivery in commercial passenger vehicles
US-11395022-B1 · Jul 19, 2022 · US
US11514110B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-11514110-B2 |
| Application number | US-202016778330-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jan 31, 2020 |
| Priority date | Jan 31, 2020 |
| Publication date | Nov 29, 2022 |
| Grant date | Nov 29, 2022 |
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A computer-implemented method includes searching, by machine learning logic of a computer, a flight schedule database for one or more flight schedule records related to flight preference information specified by a user. The machine learning logic is trained with training data that includes flight schedules selected by passengers and flight preference information associated with the passengers. The method further includes responsive to locating the one or more flight schedule records, communicating, by the computer, flight schedules associated with the one or more flight schedule records to a terminal associated with the user. The method includes receiving, from the terminal, a booking indication associated with a particular flight schedule of the flight schedules and updating the training data to associate the particular flight schedule with the flight preference information specified by the user.
Opening claim text (preview).
The invention claimed is: 1. A computer-implemented method comprising: receiving, by a passenger service system and from a flight schedule database stored in an airline system that is in networked communication with the passenger service system, one or more flight schedule records that relate flight schedules selected by passengers and flight preference information associated with the passengers, wherein the airline system is configured to store flight schedule records to the flight schedule database responsive to scheduling of flights by passengers and wherein the flight schedule records specify an aircraft passenger seating environment that further specifies types of passengers assigned to seats of aircraft and the flight preference information specifies a preferred passenger seating environment; automatically propagating, by the passenger service system, the one or more flight schedule records as training data through machine learning logic of the passenger service system to configure the machine learning logic to associate flight schedules with passenger preferences; subsequently receiving, by the passenger service system and from a user terminal, flight preference information specified by a user; determining, by the machine learning logic of a computer, one or more flight schedule records related to the flight preference information specified by the user including the preferred passenger seating environment that specifies a body type associated with the user; responsive to determining the one or more flight schedule records, communicating, by the passenger service system, flight schedules associated with the one or more flight schedule records to the user terminal; identifying, by the computer and based on the passenger seating environment, one or more available seats on aircraft associated with the one or more flight schedule records that accommodate passengers having the specified body type; communicating, by the computer and to the user terminal, seat availability information that specifies the one or more available seats to the user terminal; receiving, from the user terminal, a booking indication associated with a particular flight schedule of the flight schedules; and updating, by the passenger service system, the training data to associate the particular flight schedule with the flight preference information specified by the user. 2. The computer-implemented method according to claim 1 , wherein the flight schedule records specify an aircraft equipment type, wherein determining one or more flight schedule records related to the flight preference information specified by the user comprises determining, by the machine learning logic one or more flight schedule records related to a preferred equipment type specified in the flight preference information. 3. The computer-implemented method according to claim 1 , wherein the flight schedule records specify an aircraft crew experience level, wherein determining one or more flight schedule records related to the flight preference information specified by the user comprises determining, by the machine learning logic one or more flight schedule records related to a preferred crew experience level specified in the flight preference information. 4. The computer-implemented method according to claim 1 , further comprising: associating passengers with seats of aircraft that are associated with the one or more flight schedule records; scanning the passengers as the passengers board the aircraft to classify body types of the passengers; and updating the one or more flight schedule records to relate the seats of the aircraft with body types of the passengers assigned to the seats. 5. The computer-implemented method according to claim 1 , wherein the flight schedule records specify aircraft predicted flight turbulence levels, wherein determining one or more flight schedule records related to the flight preference information specified by the user comprises determining, by the machine learning logic of the computer, one or more flight schedule records related to a preferred flight turbulence level specified in the flight preference information. 6. The computer-implemented method according to claim 1 , further comprising: receiving, by the computer, an indication of an occurrence of a change associated with the particular flight schedule; responsive to receiving to the indication, searching, by machine learning logic of the computer, for a different flight schedule related to the flight preference information specified by the user; responsive to locating the different flight schedule, communicating, by the computer, the different flight schedule to the user terminal associated with the user; receiving, from the user terminal, a further booking indication associated with the different flight schedule; and updating the training data to associate the different flight schedule with the flight preference information specified by the user. 7. A system comprising: a memory that stores instruction code; and a processor in communication with the memory, wherein the instruction code is executable by the processor to perform operations comprising: receiving, from a flight schedule database stored in an airline system that is in networked communication with the system, one or more flight schedule records that relate flight schedules selected by passengers and flight preference information associated with the passengers, wherein the airline system is configured to store flight schedule records to the flight schedule database responsive to scheduling of flights by passengers and wherein the flight schedule records specify an aircraft passenger seating environment that further specifies types of passengers assigned to seats of aircraft and the flight preference information specifies a preferred passenger seating environment; automatically propagating the one or more flight schedule records as training data through machine learning logic of the system to configure the machine learning logic to associate flight schedules with passenger preferences; subsequently receiving from a user terminal, flight preference information specified by a user; determining, by the machine learning logic implemented by the instruction code, one or more flight schedule records related to the flight preference information specified by the user including the preferred passenger seating environment that specifies a body type associated with the user; responsive to determining the one or more flight schedule records, communicating flight schedules associated with the one or more flight schedule records to a user terminal; identifying, based on the passenger seating environment, one or more available seats on aircraft associated with the one or more flight schedule records that accommodate passengers having the specified body type; communicating, to the user terminal, seat availability information that specifies the one or more available seats to the user terminal; receiving, from the user terminal, a booking indication associated with a particular flight schedule of the flight schedules; and updating the training data to associate the particular flight schedule with the flight preference information specified by the user. 8. The system according to claim 7 , wherein the flight schedule records specify an aircraft equipment type, wherein the instruction code is executable by the processor to perform operations comprising: determining, by the machine learning logic, one or more flight schedule records related to a preferred equipment type specified in the flight preference information. 9. The system according to claim 7 , wherein the flight schedule records specify an aircraft crew experience level, wherein t
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