Cognitive interface privacy management

Patent metadata

Field	Value
Publication number	US-11494516-B2
Application number	US-202016806465-A
Country	US
Kind code	B2
Filing date	Mar 2, 2020
Priority date	Mar 2, 2020
Publication date	Nov 8, 2022
Grant date	Nov 8, 2022

Abstract

Systems and methods for providing independent situational awareness messages are provided. The method includes receiving, by a rendering engine, a request for information from an input interface. The rendering engine queries at least one data store in response to the request. The rendering engine obtains public content data and private content data from the data store. The rendering engine transmits the public content data over a public output interface. The rendering engine transmits the private content data over a private output interface.

First claim

The invention claimed is:

1. A method for providing independent situational awareness messages, the method comprising:
receiving, by a rendering engine, a request for information from an input interface;
querying, by the rendering engine, at least one data store in response to the request;
obtaining, by the rendering engine, data from at least one data store, wherein the data comprises public content data and private content data;
in response to obtaining private content data, providing a prompt indicating that private content data is responsive to the request for information;
receiving a request to transmit the private content data over a private output interface;
formatting the public content data using a template for the public output interface;
formatting the private content data using a template for the private output interface;
selecting the template for the private output interface from a plurality of private interface templates based on the private content data;
selecting the private output interface from a plurality of private output interfaces based on a preference setting;
transmitting, by the rendering engine, the public content data over a public output interface; and
transmitting, by the rendering engine, the private content data over the private output interface.

2. The method of claim 1 wherein the plurality of private output interfaces include at least one of a web interface, an instant message interface, and an automated voice interface.

3. The method of claim 1 further comprising transmitting, by the rendering engine, the public content data over the private output interface.

4. A rendering server comprising:
a processor; and
a non-transitory computer readable memory storing instructions that when executed by the processor cause the rendering server to perform the steps comprising:
receiving, by a rendering engine, a request for information from an input interface;
querying, by the rendering engine, at least one data store in response to the request;
obtaining, by the rendering engine, data from at least one data store, wherein the data comprises public content data and private content data;
in response to obtaining private content data, providing a prompt indicating that private content data is responsive to the request for information;
receiving a request to transmit the private content data over a private output interface;

formatting the public content data using a template for the public output interface;
formatting the private content data using a template for the private output interface;
selecting the template for the private output interface from a plurality of private interface templates based on the private content data;
selecting the private output interface from a plurality of private output interfaces based on a preference setting;
transmitting, by the rendering engine, the public content data over a public output interface; and
transmitting, by the rendering engine, the private content data over the private output interface.

5. The server of claim 4 wherein the plurality of private output interfaces include at least one of a web interface, an instant message interface, and an automated voice interface.

6. The server of claim 4 , the steps further comprising transmitting, by the rendering engine, the public content data over the private output interface.

7. A non-transitory computer readable memory storing instructions that when executed by a processor cause the processor to perform steps comprising:
receiving, by a rendering engine, a request for information from an input interface;
querying, by the rendering engine, at least one data store in response to the request;
obtaining, by the rendering engine, data from at least one data store, wherein the data comprises public content data and private content data;
in response to obtaining private content data, providing a prompt indicating that private content data is responsive to the request for information;
receiving a request to transmit the private content data over a private output interface;
formatting the public content data using a template for the public output interface;
formatting the private content data using a template for the private output interface;
selecting the template for the private output interface from a plurality of private interface templates based on the private content data;
selecting the private output interface from a plurality of private output interfaces based on a preference setting;
transmitting, by the rendering engine, the public content data over the public output interface; and
transmitting, by the rendering engine, the private content data over a private output interface.

8. The non-transitory computer readable memory of claim 7 wherein the plurality of private output interfaces include at least one of a web interface, an instant message interface, and an automated voice interface.

Assignees

• Aetna Inc

Inventors

• Lukas Raymond

Classifications

• G06F16/903

  Querying (for retrieval from the web G06F16/953) · CPC title

• H04L51/046

  Interoperability with other network applications or services · CPC title

• G06F21/6263 Primary

  during internet communication, e.g. revealing personal data from cookies · CPC title

• H04W12/02

  Protecting privacy or anonymity, e.g. protecting personally identifiable information [PII] · CPC title

• H04L51/02 Primary

  using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages · CPC title