Communication devices

Patent metadata

Field	Value
Publication number	US-11468783-B2
Application number	US-201916431682-A
Country	US
Kind code	B2
Filing date	Jun 4, 2019
Priority date	Jun 4, 2019
Publication date	Oct 11, 2022
Grant date	Oct 11, 2022

Abstract

Methods and systems for culturally sensitive operation of an electronic device. One or more cultural characteristics (CC) related to use of a communication device are determined and one or more cultural characteristics rules are learned. An amelioration action is triggered based on use of the communication device, the one or more cultural characteristics rules, and a confidence/risk level.

First claim

What is claimed is:

1. A method comprising:
with at least one processor, determining one or more cultural characteristics (CC) related to use of a communication device;
with the at least one processor, learning one or more cultural characteristics rules for configuring and operating the communication device;
with the at least one processor, tracking a behavior of a user operating the communication device;
with the at least one processor, learning sequences and patterns from past uses of the communication device to predict with a certain confidence level that a next use of the communication device is related to non-compliant usage in terms of culture; and
with the at least one processor, triggering an amelioration action based on use of the communication device, the one or more cultural characteristics rules, the tracked behavior, and the confidence level, the amelioration action comprising configuring the communication device based on the one or more cultural characteristics rules and the tracked behavior.

2. The method of claim 1 , further comprising obtaining an opt-in request to enable one or more cultural sensitivity features of the communication device.

3. The method of claim 1 , wherein the amelioration action is one or more of providing an alert, providing a brief education to a user, rewarding a user for positive use of the communication device, enabling a cultural feature of the communication device, disabling a cultural feature of the communication device, and warning or discouraging a user regarding certain actions.

4. The method of claim 1 , further comprising reconfiguring the communication device based on at least one of the one or more cultural characteristics rules.

5. The method of claim 1 , wherein a cultural feature is operated in a privacy mode and anonymized.

6. The method of claim 1 , further comprising displaying educational icons and/or information on a user interface of the communication device to clarify culturally sensitive concepts and terms, displaying information on a user interface of the communication device to describe why use of a feature of the communication device is discouraged, or both.

7. The method of claim 1 , further comprising displaying one or more indicators of cultural sensitivity.

8. The method of claim 1 , further comprising displaying an icon indicating a time that it will be permissible to use specified features of the communication device.

9. The method of claim 1 , further comprising controlling one or more cultural features of the communication device using a secondary client-based communication device.

10. The method of claim 1 , further comprising learning sequences and patterns from past events to determine or predict that the next use of the communication device is related to non-compliant usage in terms of the culture.

11. The method of claim 10 , wherein the determining or predicting of the next use of the communication device comprises analyzing user call records or logs and correlation with a cultural characteristics (CC) database.

12. The method of claim 1 , further comprising detecting one or more other communication devices in a vicinity of the communication device, where the amelioration action is performed based on the detection of the one or more other communication devices in the vicinity of the communication device, the one or more other communication devices having one or more cultural features.

13. The method of claim 1 , further comprising alerting a user in response to a context of a current use of the communication device matching a context of an earlier use of the communication device that resulted in a violation of one or more cultural norms.

14. The method of claim 1 , further comprising obtaining a selection of a degree of compliance of one or more cultural features of the communication device, where the degree of compliance identifies one or more cultural norms to be observed.

15. The method of claim 1 , further comprising sending the amelioration action to one or more secondary communication devices based on a multidimensional confidence/risk level.

16. The method of claim 1 , wherein the amelioration action is degrading operation of a user interface of the communication device.

17. The method of claim 1 , further comprising enabling, in emergency situations, one or more features of the communication device that are disabled or degraded in non-emergency situations due to cultural concerns.

18. The method of claim 1 , further comprising providing feedback to inform the user regarding compliance with cultural norms.

19. A non-transitory computer readable medium comprising computer executable instructions which when executed by a computer cause the computer to perform a method comprising operations of:
determining one or more cultural characteristics (CC) related to use of a communication device;
learning one or more cultural characteristics rules for configuring and operating the communication device;
tracking a behavior of a user operating the communication device;
learning sequences and patterns from past uses of the communication device to predict with a certain confidence level that a next use of the communication device is related to non-compliant usage in terms of culture; and
triggering an amelioration action based on use of the communication device, the one or more cultural characteristics rules, the tracked behavior, and the confidence level, the amelioration action comprising configuring the communication device based on the one or more cultural characteristics rules and the tracked behavior.

20. An apparatus comprising:
a memory; and
at least one processor, coupled to said memory, and operative to perform operations comprising:
determining one or more cultural characteristics (CC) related to use of a communication device;
learning one or more cultural characteristics rules for configuring and operating the communication device;
tracking a behavior of a user operating the communication device;
learning sequences and patterns from past uses of the communication device to predict with a certain confidence level that a next use of the communication device is related to non-compliant usage in terms of culture; and
triggering an amelioration action based on use of the communication device, the one or more cultural characteristics rules, the tracked behavior, and the confidence level, the amelioration action comprising configuring the communication device based on the one or more cultural characteristics rules and the tracked behavior.

Assignees

• IBM

Inventors

• Weldemariam Komminist
• Diriye Abdigani
• Goldberg Itzhack
• Pickover Clifford A

Classifications

• H04M1/72463 Primary

  to restrict the functionality of the device · CPC title

• G09B19/00 Primary

  Teaching not covered by other main groups of this subclass (teaching or practice apparatus for gun-aiming or gun-laying F41G3/26) · CPC title

• G09B5/00

  Electrically-operated educational appliances (working with questions and answers G09B7/00; simulators G09B9/00; advertising or displaying in general G09F) · CPC title

• H04M1/72454

  according to context-related or environment-related conditions · CPC title