Order processing system, method, device and storage medium

Patent metadata

Field	Value
Publication number	US-11436663-B2
Application number	US-201716337703-A
Country	US
Kind code	B2
Filing date	Dec 5, 2017
Priority date	Dec 21, 2016
Publication date	Sep 6, 2022
Grant date	Sep 6, 2022

Abstract

An order processing system and method includes sending, to a backend, an order queue comprising at least one order identifying a delivery object associated with a client and comprising at least one ordered item, receiving, from the backend, an updated preparing status of each target ordered item in the order queue, updating the order queue based on the preparing status of each target ordered item, determining the preparing status of each target ordered item in the target order based on the updated order queue, and sending the preparing status of each ordered item in the order to the client associated with the delivery object of the order.

First claim

What is claimed is:

1. An order processing system comprising:
a client;
a central site; and
a backend,
wherein the central site is configured to send, to the backend, an order queue comprising at least one order identifying a delivery object associated with the client the order comprising at least one ordered item,
the backend is configured to prompt a preparing object to prepare the at least one ordered item in the order queue, and in response to an update operation performed by the preparing object on a preparing status of a target ordered item in the order queue, send an updated preparing status of the target ordered item to the central site,
the central site is further configured to update the order queue according to the updated preparing status of the target ordered item, determine, according to the updated order queue, the preparing status of each target ordered item, and send the preparing status of each target ordered item to the client associated with the delivery object of the at least one order,
the client is configured to receive the updated preparing status of the ordered item and display the received preparing status of the ordered item,
the backend is further configured to obtain a real-time image of preparing the ordered item by the preparing object and send the real-time image to the central site,
the central site is further configured to receive the real-time image of preparing the ordered item from the backend, determine that the target ordered item is the first ordered item in the target order, update the preparing status of the target ordered item, determine that the target ordered item is starting to be prepared, send the real-time image to the client associated with the delivery object of the target order, and stop sending when determining that the ordered items in the target order are all completely prepared, and
the client is further configured to obtain a background video image, superimpose the received real-time image from the central site to the background video image, and display the superimposed image on the client.

2. The system according to claim 1 , wherein the client is further configured to obtain the order delivered by the delivery object associated with the client, identify the delivery object as the delivery object of the order, and send the order to the central site, and
wherein the central site is further configured to add the order sent by the client to the order queue and send the order queue to the backend.

3. The system according to claim 2 , wherein the central site is further configured to,
after adding the order sent by the client to the order queue, determine a ranking of the order in the order queue and send the ranking of the order to the client associated with the delivery object of the order, wherein the order queue is used to sequentially store orders that are received by the central site and that are not completely prepared.

4. The system according to claim 3 , wherein the central site is further configured to, after determining the preparing status of each ordered item in the target order,
determine whether the ordered items in the target order are all completely prepared; and
if the ordered items in the target order are all completely prepared, delete the target order from the order queue, update the rankings of the ordered items in the order queue after the deletion and send the updated rankings of the corresponding orders to the clients associated with delivery objects of the orders.

5. The system according to claim 1 , wherein the client further comprises:
a camera disposed on the client to capture a real-time video image as the background video image.

6. The system according to claim 1 , wherein the background video image further comprises a prestored video image.

7. The system according to claim 1 , wherein the backend obtains one or more real-time images when one or more preparing objects prepare one or more ordered items.

8. An order processing method for a central site, the method comprising:
sending, to a backend, an order queue comprising at least one order identifying a delivery object associated with a client, and the order comprising at least one ordered item;
receiving, from the backend, an updated preparing status of a target ordered item in the order queue;
updating the order queue based on the preparing status of the target ordered item;
determining the preparing status of each target ordered item in the order based on the updated order queue;
sending the preparing status of each ordered item to the client associated with the delivery object of the order;
receiving a real-time image sent by the backend, wherein the real-time image is an image recorded in a process of preparing the ordered item by the preparing object;
determining whether the updated preparing status of the target ordered item indicates the target ordered item is starting to be prepared;
sending, when the updated preparing status of the target ordered item indicates that the target ordered item is starting to be prepared, the real-time image to the client associated with the delivery object of the target order, and stopping sending when determining that the ordered items in the target order are all completely prepared;
obtaining a background video image; and
superimposing the real-time image to the background video image for display to the client.

9. The method according to claim 8 , further comprising:
receiving the order sent by the client, wherein the order is delivered by the delivery object associated with the client; and
adding the order to the order queue and sending the order queue to the backend.

10. The method according to claim 9 , further comprising:
determining a ranking of the order in the order queue after the order is added to the order queue; and
sending the ranking of the order to the client associated with the delivery object of the order, wherein the order queue is used to sequentially store orders that are received by the central site and that are not completely prepared.

11. The method according to claim 10 , further comprising:
determining, after receiving the preparing status of each ordered item in the target order from the backend, whether the ordered items in the target order are all completely prepared;
deleting the target order that are all completely prepared from the order queue and updating rankings of orders in the order queue; and
sending the updated rankings of the corresponding orders to clients associated with delivery objects of the orders.

12. The method according to claim 11 , further comprising:
displaying, in the background video image, the updated ranking of the order sent by the central site.

13. The method according to claim 12 , wherein the obtaining the background video image comprises:
controlling a camera disposed on the client to be enabled, and obtaining a real-time video image captured by the camera, as the background video image.

14. The method according to claim 12 , wherein the obtaining the background video image comprises:
obtaining a prestored video image, as the background video image.

15. The method according to claim 8 , wherein the superimposing the real-time image to the background video image for display comprises:
superimposing, to the background video image, one or more real-time images if the backend obtains one or more real-time images of different preparing objects preparing different ordered items, and
switching between the one or more real-time images based on a user command.

16. A non-transitory computer-readable storage medium stori

Assignees

• Tencent Tech Shenzhen Co Ltd

Inventors

• He Chang

Classifications

• G06Q30/0635 Primary

  replenishment orders; recurring orders · CPC title