Change comments for synchronized content items

Patent metadata

Field	Value
Publication number	US-11425175-B2
Application number	US-201916510018-A
Country	US
Kind code	B2
Filing date	Jul 12, 2019
Priority date	Apr 4, 2016
Publication date	Aug 23, 2022
Grant date	Aug 23, 2022

Abstract

Described embodiments enable device users sharing content items via a content management system to view and modify content items within native applications on their client devices. In various embodiments, a client application detects a save operation on a content item and prompts a user to provide a comment based on changes to the content item. User comments and metadata are provided to a content management system to create a historical log that provides a comprehensive summary of user interactions with a content item, including comments regarding content item changes, version information, and timestamps. The content management system provides the comments and other log contents to client applications associated with other users sharing the content item. The client applications use the comments and log information to provide notifications to the users regarding content item changes and comments by sharing users.

First claim

What is claimed is:

1. A method comprising:
detecting, by a client application, a save operation on a content item synchronized between a content management system and the client application, the save operation performed using a native application different from the client application with which the content item was edited;
responsive to detecting the save operation:
determining whether the content item has changed by at least a pre-defined minimum amount since the content item was opened, the pre-defined minimum having been specified by a user of the client application; and
responsive to determining that the content item has changed by at least the pre-defined minimum amount, generating for display, by the client application, a user interface element prompting a user of the client application to input comment data;

receiving the comment data from the user; and
transmitting the comment data to the content management system, wherein the comment data is provided to another user responsive to the another user requesting the content item, wherein the content management system stores tracking data that tracks that the another user has viewed the comment based on interaction information determined by the client application by monitoring a user interface element of the native application, and wherein the content management system refrains from providing the comment to the another user responsive to the another user requesting the content item a second time based on the tracking data.

2. The method of claim 1 , wherein the content item is displayed for editing in a native application of the device and detecting the save operation comprises detecting a presence event on the device.

3. The method of claim 2 , wherein the user interface element comprises a prompt element along a boundary or border of a window of the native application.

4. The method of claim 1 , wherein the user interface element comprises a selectable option to decline to input the comment data.

5. The method of claim 1 , wherein the pre-defined minimum amount is a minimum proportion of the document that has changed.

6. The method of claim 1 , wherein the pre-defined minimum amount is specified by a user other than the user.

7. A system comprising:
one or more processors configured to execute instructions; and
one or more non-transitory, non-volatile storage media containing instructions, which when executed by the one or more processors cause the one or more processors to perform the steps of:
detecting, by a client application, a save operation on a content item synchronized between a content management system and the client application, the save operation performed using a native application different from the client application with which the content item was edited;
responsive to detecting the save operation:
determining whether the content item has changed by at least a pre-defined minimum amount since the content item was opened, the pre-defined minimum having been specified by a user of the client application; and
responsive to determining that the content item has changed by at least the pre-defined minimum amount, generating for display, by the client application, a user interface element prompting a user of the client application to input comment data;

receiving the comment data from the user; and
transmitting the comment data to the content management system, wherein the comment data is provided to another user responsive to the another user requesting the content item, wherein the content management system stores tracking data that tracks that the another user has viewed the comment based on interaction information determined by the client application by monitoring a user interface element of the native application, and wherein the content management system refrains from providing the comment to the another user responsive to the another user requesting the content item a second time based on the tracking data.

8. The system of claim 7 , wherein the content item is displayed for editing in a native application of the device and detecting the save operation comprises detecting a presence event on the device.

9. The system of claim 8 , wherein the user interface element comprises a prompt element along a boundary or border of a window of the native application.

10. The system of claim 7 , wherein the user interface element comprises a selectable option to decline to input the comment data.

11. The system of claim 7 , wherein the pre-defined minimum amount is a minimum proportion of the document that has changed.

12. The system of claim 7 , wherein the pre-defined minimum amount is specified by a user other than the user.

13. A computer program product comprising a non-transitory computer-readable storage medium containing computer program code configured to cause one or more processors to perform steps comprising:
detecting, by a client application, a save operation on a content item synchronized between a content management system and the client application, the save operation performed using a native application different from the client application with which the content item was edited;
responsive to detecting the save operation:
determining whether the content item has changed by at least a pre-defined minimum amount since the content item was opened, the pre-defined minimum having been specified by a user of the client application; and
responsive to determining that the content item has changed by at least the minimum amount, generating for display, by the client application, a user interface element prompting a user of the client application to input comment data;

receiving the comment data from the user; and
transmitting the comment data to the content management system, wherein the comment data is provided to another user responsive to the another user requesting the content item, wherein the content management system stores tracking data that tracks that the another user has viewed the comment based on interaction information determined by the client application by monitoring a user interface element of the native application, and wherein the content management system refrains from providing the comment to the another user responsive to the another user requesting the content item a second time based on the tracking data.

14. The computer program product of claim 13 , wherein the content item is displayed for editing in a native application of the device and detecting the save operation comprises detecting a presence event on the device.

15. The computer program product of claim 14 , wherein the user interface element comprises a prompt element along a boundary or border of a window of the native application.

16. The computer program product of claim 13 , wherein the user interface element comprises a selectable option to decline to input the comment data.

17. The computer program product of claim 13 , wherein the pre-defined minimum amount is a minimum proportion of the document that has changed.

18. The computer program product of claim 13 , wherein the pre-defined minimum amount is specified by the user.

Assignees

• Dropbox Inc

Inventors

• Pai Anvisha Hrishikesh
• Wu Michael

Classifications

• H04L51/216

  Handling conversation history, e.g. grouping of messages in sessions or threads · CPC title

• H04L12/1895

  for short real-time information, e.g. alarms, notifications, alerts, updates · CPC title

• H04L65/4015

  where at least one of the additional parallel sessions is real time or time sensitive, e.g. white board sharing, collaboration or spawning of a subconference · CPC title

• G06F40/197

  Version control (for software G06F8/71) · CPC title

• H04L65/403 Primary

  Arrangements for multi-party communication, e.g. for conferences (data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15) · CPC title