Multi-process workflow designer user interface

Patent metadata

Field	Value
Publication number	US-11288611-B2
Application number	US-202016936033-A
Country	US
Kind code	B2
Filing date	Jul 22, 2020
Priority date	Jul 22, 2020
Publication date	Mar 29, 2022
Grant date	Mar 29, 2022

Abstract

A user modifiable user interface representation of a first workflow item grouping container and a second workflow item grouping container are provided. The first and second item grouping containers are part of a collection of workflow item grouping containers organizing a design of an end-to-end multi-process workflow solution. An interactive user interface representation of a first workflow item belonging to the first workflow item grouping container and a second workflow item belonging to the second workflow item grouping container are provided. The first and second workflow items correspond to different individual activities of the end-to-end multi-process workflow solution. A user is able to interact with the interactive user interface representation of the first workflow item to modify a workflow property of the first workflow item and to interact with the interactive user interface representation of the second workflow item to modify a workflow property of the second workflow item.

First claim

What is claimed is:

1. A method, comprising:
providing a user modifiable user interface representation of a first workflow item grouping container, wherein the first workflow item grouping container is a part of a collection of workflow item grouping containers organizing a design of an end-to-end multi-process workflow solution;
providing a user modifiable user interface representation of a second workflow item grouping container, wherein the second workflow item grouping container is a part of the collection of workflow item grouping containers organizing the design of the end-to-end multi-process workflow solution;
providing an interactive user interface representation of a first workflow item belonging to the first workflow item grouping container, wherein the first workflow item corresponds to a different individual activity of the end-to-end multi-process workflow solution;
receiving via the interactive user interface representation of the first workflow item, an interaction to modify a workflow property of the first workflow item;
providing an interactive user interface representation of a second workflow item belonging to the second workflow item grouping container, wherein the second workflow item corresponds to a different individual activity of the end-to-end multi-process workflow solution;
receiving via the interactive user interface representation of the second workflow item, an interaction to modify a workflow property of the second workflow item; and
automatically generating and executing an application of the end-to-end multi-process workflow solution;
wherein the first workflow item grouping container is associated with a first process, the second workflow item grouping container is associated with a second process different from the first process, and the user modifiable user interface representation of the first workflow item grouping container and the user modifiable user interface representation of the first workflow item grouping container visually interconnect using a chevron pattern to indicate an execution dependency between the first process and the second process associated with different responsible parties.

2. The method of claim 1 , wherein the first workflow item grouping container is configured with a first execution condition and the second workflow item grouping container is configured with a second execution condition.

3. The method of claim 2 , wherein the user modifiable user interface representation of the first workflow item grouping container includes an execution condition user interface component representing the first execution condition, and wherein the user modifiable user interface representation of the second workflow item grouping container includes an execution condition user interface component representing the second execution condition.

4. The method of claim 3 , wherein the second execution condition is configured to execute the second workflow item grouping container sequentially after the first workflow item grouping container.

5. The method of claim 4 , wherein the execution condition user interface component of the first workflow item grouping container and the execution condition user interface component of the second workflow item grouping container visually indicate the execution dependency of the second workflow item grouping container on the first workflow item grouping container.

6. The method of claim 5 , wherein a chevron user interface element of the chevron pattern of the execution condition user interface component of the first workflow item grouping container points to the execution condition user interface component of the second workflow item grouping container.

7. The method of claim 6 , wherein the visual indication of the execution dependency of the second workflow item grouping container on the first workflow item grouping container further includes a visual target element portion of the execution condition user interface component of the second workflow item grouping container, and wherein the visual target element portion is a target of the chevron user interface element of the execution condition user interface component of the first workflow item grouping container.

8. The method of claim 3 , wherein the second execution condition is configured to execute the second workflow item grouping container in parallel with the first workflow item grouping container.

9. The method of claim 8 , wherein the execution condition user interface component of the first workflow item grouping container and the execution condition user interface component of the second workflow item grouping container share a common boundary, and wherein the execution condition user interface component of the first and second workflow item grouping containers each includes a squared off user interface element portion along the common boundary.

10. The method of claim 1 , wherein the second workflow item belonging to the second workflow item grouping container is dependent on an output value of the first workflow item belonging to the first workflow item grouping container.

11. The method of claim 10 , further comprising providing a user interface component for configuring the second workflow item belonging to the second workflow item grouping container, wherein the user interface component includes a selection component for selecting the output value of the first workflow item belonging to the first workflow item grouping container.

12. The method of claim 11 , wherein the user interface component further includes a navigation user interface component for browsing outputs of workflow items configured to complete before the second workflow item executes.

13. The method of claim 1 , wherein the user modifiable user interface representation of the first workflow item grouping container displays configured execution conditions.

14. The method of claim 13 , wherein the configured execution conditions include visibility rules, lane execution conditions, or start condition settings.

15. The method of claim 1 , wherein the interactive user interface representation of the first workflow item belonging to the first workflow item grouping container displays configured execution conditions of the first workflow item.

16. The method of claim 1 , further comprising:
receiving a drag and drop action targeting the user modifiable user interface representation of the first workflow item grouping container; and
swapping relative positions of the user modifiable user interface representation of the first workflow item grouping container and the user modifiable user interface representation of the second workflow item grouping container.

17. The method of claim 1 , further comprising providing as part of the user modifiable user interface representation of the first workflow item grouping container an add activity user interface component configured to allow an addition of an additional individual activity to the first workflow item grouping container.

18. The method of claim 1 , further comprising generating a web service implementing the end-to-end multi-process workflow solution, wherein the end-to-end multi-process workflow solution retrieves information of a managed entity stored in a configuration management database.

19. A system, comprising:
a processor; and
a memory coupled to the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to:
provide a user modifiable user interface representation of a first workflow item grouping containe

Assignees

• Servicenow Inc

Inventors

• Burman Jacob
• Santa Ruiz Craig Brian
• Nelson Harry Thomas
• Stainer Derek Gregory
• Dvivedi Nikhil
• Sarbora Russell
• Solaegui Juell Chase
• Hernandez Reynaldo
• Alvarado Jimenez Alberto
• Samah Michel Abou

Classifications

• G06Q10/06316

  Sequencing of tasks or work · CPC title

• G06Q10/0633 Primary

  Workflow analysis · CPC title