Method and system for illustrating where a ticket is located in an event venue

Patent metadata

Field	Value
Publication number	US-11282001-B2
Application number	US-201815957645-A
Country	US
Kind code	B2
Filing date	Apr 19, 2018
Priority date	Oct 25, 2006
Publication date	Mar 22, 2022
Grant date	Mar 22, 2022

Abstract

A system accepts event criteria for at least one ticket and at least one event; accepts price criteria for the ticket(s) and the event(s); displays an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event and price criteria; accepts section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displays ticket information to allow a user to drill down to a specific ticket, cause a location of the specific ticket to be displayed in the interactive venue map; and enable a capability to utilize the interactive venue map to choose a section of interest, causing corresponding ticket information to be displayed in the web browsing language.

First claim

What is claimed is:

1. A method for illustrating locations of available tickets in an event venue, comprising:
presenting, on a web browser of a client computing device, a user interface for performing a search for tickets listed for sale by a ticket service;
accepting, in the user interface of the web browser, event criteria for a ticket;
in response to receiving the event criteria, displaying a ticket listing in the user interface of the web browser, the ticket listing having an interactive sorting link for sorting tickets meeting the event criteria;
displaying, in the user interface of the web browser, an interactive graphics-based event venue map for the event venue, the interactive graphics-based event venue map illustrating locations of sections within the event venue having tickets that meet the event criteria;
receiving first input that selects a particular section of interest in the interactive graphics-based event venue map;
in response to receiving the first input, displaying, in the user interface of the web browser, a rollover screen including ticket information about tickets located in the particular section of interest as an overlay on the particular section of interest;
receiving second input that selects the rollover screen;
in response to receiving the second input, replacing the ticket listing with a section ticket listing corresponding to the particular section of interest; and
storing a persistent representation of the second input when a session of the user interface is terminated before completing a transaction, wherein displaying a rollover screen comprises allowing with the user interface to select a dragger feature to drag a map of the event venue while looking for ticket information, and to select a flash movie feature that presents multiple frames of the map of the event venue following a mouse hover, and rotating the frames with a pinwheel in the rollover screen.

2. The method of claim 1 , wherein the interactive sorting link includes an option to sort available tickets by price.

3. The method of claim 1 , wherein the interactive sorting link includes an option to sort available tickets by location.

4. The method of claim 1 , wherein the interactive sorting link includes an option to sort available tickets by section.

5. The method of claim 1 , wherein the interactive graphics-based event venue map is associated with a zoom feature.

6. The method of claim 1 , wherein one or more sections of the interactive graphics-based event venue map are associated with a color that indicates one or more tickets are available in the one or more sections.

7. The method of claim 1 , further comprising displaying a total number of available tickets in the particular section of interest when an input mechanism is associated with the particular section of interest.

8. The method of claim 1 , wherein ticket information about tickets located in the particular section of interest includes price information about at least one ticket.

9. The method of claim 1 , wherein one or more sections of the interactive graphics-based event venue map are associated with an indicator that indicates tickets are not available in the one or more sections.

10. A method of illustrating locations of available tickets in an event venue, comprising:
presenting, in a web browser of a client computing device, a user interface for searching for tickets listed for sale by a ticket service;
accepting, in the user interface, event criteria for a ticket;
in response to receiving the event criteria, displaying a ticket listing in the user interface of the web browser;
displaying, in the web browser, an interactive graphics-based event venue map for the event venue, the interactive graphics-based event venue map illustrating locations of sections having available tickets that meet the event criteria;
receiving first input that selects a particular section of interest in the interactive graphics-based event venue map;
in response to receiving the first input, displaying, in the user interface of the web browser, a rollover screen including ticket information about tickets located in the particular section of interest as an overlay on the interactive graphics-based event venue map;
receiving second input that selects the rollover screen;
in response to receiving the second input, replacing the ticket listing with a section ticket listing corresponding to the particular section of interest; and
storing a persistent representation of the second input when a session of the user interface is terminated before completing a transaction, wherein displaying an event venue map comprises allowing with the user interface to select a dragger feature to drag the interactive graphics-based event venue map while looking for ticket information, and to select a flash movie feature that presents multiple frames of the interactive graphics-based event venue map following a mouse hover, and rotating the frames with a pinwheel in the rollover screen.

11. The method of claim 10 , further comprising displaying a sorting link in the user interface.

12. The method of claim 11 , wherein the sorting link includes an option to sort available tickets by price.

13. The method of claim 11 , wherein the sorting link includes an option to sort available tickets by location.

14. The method of claim 11 , wherein the sorting link includes an option to sort available tickets by section.

15. The method of claim 10 , wherein the interactive graphics-based event venue map is associated with a zoom feature.

16. The method of claim 10 , wherein one or more sections of the interactive graphics-based event venue map are associated with a color that indicates one or more tickets are available in the one or more sections.

17. The method of claim 10 , further comprising displaying a total number of available tickets in the particular section of interest when an input mechanism is positioned over the particular section of interest.

18. The method of claim 10 , wherein ticket information about tickets located in the particular section of interest includes price information about at least one ticket.

19. A computing device, comprising:
one or more processors; and
a memory coupled to at least one processor and storing instructions that, when executed by the processor, perform a method, comprising:
presenting a user interface for searching for tickets listed for sale by a ticket service;
accepting, in the user interface, event criteria for a ticket;

in response to receiving the event criteria, displaying a ticket listing in the user interface; displaying an interactive graphics-based event venue map for an event venue, the
interactive graphics-based event venue map illustrating locations of sections having available tickets that meet the event criteria;
receiving an indication of a particular section of interest in the interactive graphics-based event venue map;
displaying, in the user interface, a rollover screen including ticket information about tickets located in the particular section of interest on the interactive graphics-based event venue map;
receiving input that selects the rollover screen;
in response to receiving the input that selects the rollover screen, replacing the ticket listing with a section ticket listing corresponding to the particular section of interest; and
storing a persistent representation of the input when a session of the user interface is terminated before completing a transaction, wherein displaying a rollover screen comprises allowing with the user int

Assignees

• Stubhub Inc

Inventors

• Gibson Ashley
• Walsh Liza
• Correa Gabriel Manuel
• Lau Steven Min
• Salles Benjamin Issasschar
• Ngo Sandy
• Levi Ronald

Classifications

• G06Q30/0601

  Electronic shopping [e-shopping] · CPC title

• G06Q30/0633

  Managing shopping lists, e.g. compiling or processing purchase lists (shipping orders G06Q10/083; order filling G06Q10/087) · CPC title

• G06Q10/02 Primary

  Reservations, e.g. for tickets, services or events · CPC title

• G06Q30/0623

  by investigating goods or services · CPC title

• G06Q30/0643

  graphically representing goods, e.g. 3D product representation · CPC title