Systems and methods for navigating vehicle inventory

Patent metadata

Field	Value
Publication number	US-11277653-B2
Application number	US-201916657548-A
Country	US
Kind code	B2
Filing date	Oct 18, 2019
Priority date	Oct 18, 2019
Publication date	Mar 15, 2022
Grant date	Mar 15, 2022

Abstract

Embodiments of the present disclosure provide systems, methods, and devices for utilizing an application to alert a user to detected changes to inventory data. Example embodiments relate to a predictive model and development of a predictive model using machine learning techniques. Example embodiments of systems and methods may utilize web-based applications and plug-ins, extensions, or add-ons thereof for facilitating communication and presenting dynamic information to a user.

First claim

What is claimed is:

1. A system comprising:
a user device displaying a user interface, wherein the user interface receives vehicle selection terms from a user via an input device operably connected to the user device;
a data storage server containing vehicle inventory data; and
an application communicatively connected to the user interface and the data storage server,
wherein the application:
records user interface activity by the user on the user device using an activity plugin;
stores user interface activity using the activity plugin;
receives vehicle selection terms from the user using the user interface;
determines suggested vehicle selection terms based on the user interface activity by applying a predictive model to the user interface activity, wherein the predictive model is built by machine learning using at least one algorithm selected from the group of gradient boosting machine, logistic regression, or neural networks;
receives vehicle inventory data from the data storage server;
modifies the vehicle selection terms based on the suggested vehicle selection terms and the vehicle inventory data;
monitors vehicle inventory data stored by the data storage server for changes associated with the modified vehicle selection terms using at least one inventory plugin;
determines a change to the vehicle inventory data which is associated with the modified vehicle selection terms by accessing an application programming interface using the at least one inventory plugin associated with the application;
transmits an alert to the user interface upon detecting the change to the vehicle inventory data; and
displays the alert on the user device,

wherein the application is configured to operate in the background until the determination of the change to the vehicle inventory data by the at least one inventory plugin.

2. The system of claim 1 , wherein the vehicle selection terms comprise at least one of vehicle make, vehicle model, vehicle year, vehicle features, price, and location.

3. The system of claim 1 , wherein the application is configured to automatically execute an application update without input from the user.

4. The system of claim 1 , wherein the user interface receives payment criteria from the user.

5. The system of claim 4 , wherein the application:
determines suggested payment criteria based on the user interface activity by applying the predictive model to the user interface activity; and
modifies the payment criteria based on the suggested payment criteria.

6. The system of claim 1 , wherein the application uses the predictive model to determine at least one event for the at least one inventory plugin to determine the alert.

7. The system of claim 1 , wherein the user interface activity includes activity performed by the user on a website.

8. The system of claim 1 , wherein the user interface receives credit information from the user.

9. The system of claim 8 , wherein, upon receipt of a pre-approval request, the application applies the predictive model to the received credit information and the vehicle selection terms to determine whether to present a pre-approved offer of credit to the user.

10. The system of claim 9 , wherein upon determining to present the pre-approved offer of credit to the user, the user interface displays price information and financing information associated with a vehicle to the user.

11. The system of claim 10 , wherein, upon displaying the price information and the financing information to the user, the application prompts the user to select a preferred vehicle.

12. The system of claim 10 , wherein, prior to displaying the price information, the application sends a price adjustment request to a vehicle dealer.

13. The system of claim 9 , wherein upon determining to present the pre-approved offer of credit to the user, the application transmits the modified vehicle selection terms to the vehicle dealer.

14. A method performed by an application, the method comprising:
receiving vehicle selection criteria via a user interface, wherein the user interface is displayed on a user device;
recording user interface activity by a user on the user device using an activity plugin;
storing user interface activity using the activity plugin;
determining suggested vehicle selection terms based on the user interface activity by applying a predictive model to the user interface activity, wherein the predictive model is built by machine learning using at least one algorithm selected from the group of gradient boosting machine, logistic regression, or neural networks;
receiving vehicle inventory data from a database, wherein the vehicle inventory data comprises information associated with a vehicle;
modifying the vehicle selection criteria based on the suggested vehicle selection terms and the vehicle inventory data;
selecting at least one vehicle from the vehicle inventory data based on the modified vehicle selection criteria;
monitoring vehicle inventory data stored by a data storage server for changes associated with the modified vehicle selection criteria using at least one inventory plugin;
determining a change to the vehicle inventory data which is associated with the modified vehicle selection criteria by accessing an application programming interface using the at least one inventory plugin associated with the application; and
alerting a user to the change by displaying an alert on the user device,
wherein the application is configured to operate in the background until the determination of the change to the vehicle inventory data by the at least one inventory plugin.

15. The method of claim 14 , further comprising:
receiving credit information via the user interface;
applying the predictive model to the received credit information and the modified vehicle selection criteria to determine whether to present a pre-approved offer of credit; and
displaying pricing information associated with the selected vehicle upon determining to present the pre-approved offer of credit to the user.

16. The method of claim 14 , further comprising using the predictive model to determine at least one event for the at least one inventory plugin to determine the alert.

17. The method of claim 14 , wherein the user interface activity includes activity performed by the user on a website.

18. The method of claim 14 , further comprising
determining payment criteria based on the user interface activity by applying the predictive model to the user interface activity.

19. A user retention system comprising:
a user device comprising at least one input device;
a user interface, wherein the user interface receives vehicle selection criteria and financing information from a user;
a vehicle inventory database communicatively connected to the user interface wherein the vehicle inventory database contains vehicle information; and
an application communicatively connected to the user interface, wherein the application:
records user interface activity by the user on the user interface using an activity plugin;
stores user interface activity using the activity plugin;
receives vehicle selection criteria and financing information from the user interface;
receives vehicle information from the vehicle inventory database;
applies a predictive model to the received vehicle selection criteria, the financing information, the user interface activity, and the vehicle information to determine whether to present a pre-approved offer of credit to the user, wherein the predictive model is built by machine learni

Assignees

• Capital One Services Llc

Inventors

• Deshpande Amit
• Mathews Liju
• Chikkaveerappa Satish
• Venuraju Mithra Kosur

Classifications

• G06Q30/06

  Buying, selling or leasing transactions · CPC title

• H04N21/251

  Learning process for intelligent management, e.g. learning user preferences for recommending movies (details of learning user preferences for the retrieval of video data in a video database G06F16/739; computer systems using learning methods G06N3/08) · CPC title

• G06F16/9535

  Search customisation based on user profiles and personalisation · CPC title

• H04N21/41422 Primary

  located in transportation means, e.g. personal vehicle (arrangements specially adapted for transportation systems in broadcast systems H04H20/62) · CPC title

• G07C5/008

  communicating information to a remotely located station (transmission systems for measured values G08C) · CPC title