Automated messaging
US-9992642-B1 · Jun 5, 2018 · US
US11265684B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-11265684-B2 |
| Application number | US-202016878037-A |
| Country | US |
| Kind code | B2 |
| Filing date | May 19, 2020 |
| Priority date | Mar 3, 2017 |
| Publication date | Mar 1, 2022 |
| Grant date | Mar 1, 2022 |
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Systems and methods are described for intelligent grouping between group communication devices. In some embodiments, a method includes receiving, at a remote management platform, a recorded audio message from a first communication device that device includes a cellular networking component capable of connecting the first communication device to a cellular network. The first communication device may have a default grouping with a set of additional communication devices. In some embodiments, the default grouping can be created at a factory when the communication devices are manufactured. In other embodiments, the first communication device and the set of additional communications devices can be automatically paired upon initialization via a local communication network. A linking request can be automatically sent to the remote management platform to create the default grouping (e.g., by creating an entry in a routing table at the remote management platform).
Opening claim text (preview).
What is claimed is: 1. An apparatus comprising: a processor configured to implement a remote management platform to manage audio communications between wireless communication devices within a communication group, including: maintain a database of group profiles for a plurality of communication groups, the group profiles enabling routing of messages between a plurality of communication devices associated with a corresponding communication group; create, automatically upon initial activation of a first wireless communication device, a first group profile in the database for a default grouping including the first wireless communication device and a second wireless communication device, the default grouping associated with and determined based on an identifier of the first wireless communication device rather than a manual selection; and modify the first group profile to add or delete a third communication device based on a modification request received from the first wireless communication device. 2. The apparatus of claim 1 , wherein the plurality of communication devices route messages intended for other communication devices through the remote management platform via cellular transmission. 3. The apparatus of claim 1 , the processor further configured to broadcast a message received from any communication device in the first group profile to all other communication devices in the first group profile. 4. The apparatus of claim 1 , wherein the processor implements the remote management platform as a cloud-based service. 5. The apparatus of claim 1 , wherein: communication devices have associated unique identifiers; and the default grouping includes wireless communication devices that each share at least a common portion of their respective unique identifiers. 6. The apparatus of claim 1 , wherein the default grouping for wireless communication devices is established at manufacturing of the wireless communication devices. 7. The apparatus of claim 1 , wherein: the modification request includes a voice command received from the first wireless communication device; and the remote management platform uses natural language processing to parse the modification request. 8. The apparatus of claim 1 , wherein the modification request directs the remote management platform to add a bot as the third communication device, with a processing system capable of processing natural language commands and generating a response. 9. A method comprising: implementing a remote management platform to manage audio communications between wireless communication devices within a communication group, including: maintaining a database of group profiles for a plurality of communication groups, the group profiles enabling routing of messages between a plurality of communication devices associated with a corresponding communication group; creating, automatically upon initial activation of a first wireless communication device, a first group profile in the database for a default grouping including the first wireless communication device and a second wireless communication device, the default grouping associated with and determined based on an identifier of the first wireless communication device rather than a manual selection; modifying the first group profile to add or delete a third communication device based on a modification request received from the first wireless communication device; and routing audio communications based on the first group profile. 10. The method of claim 9 , wherein the remote management platform receives and forwards audio communications between communication devices in a same communication group via cellular transmission. 11. The method of claim 9 , wherein implementing the remote management platform further includes broadcasting a message received from any communication device in the first group profile to all other communication devices in the first group profile. 12. The method of claim 9 , wherein: communication devices have associated unique identifiers; and the default grouping includes wireless communication devices that each share at least a common portion of their respective unique identifiers. 13. The method of claim 9 , wherein the default grouping for wireless communication devices is established at manufacturing of the wireless communication devices. 14. The method of claim 9 , wherein: the modification request includes a voice command received from the first wireless communication device; and the remote management platform uses natural language processing to parse the modification request. 15. The method of claim 9 , wherein the modification request directs the remote management platform to add a bot as the third communication device, with a processing system capable of processing natural language commands and generating a response. 16. A memory device storing instructions that, when executed, cause a processor to perform a method comprising: implementing a remote management platform to manage audio communications between wireless communication devices within a communication group, including: maintaining a database of group profiles for a plurality of communication groups, the group profiles enabling routing of messages between a plurality of communication devices associated with a corresponding communication group; creating, automatically upon initial activation of a first wireless communication device, a first group profile in the database for a default grouping including the first wireless communication device and a second wireless communication device, the default grouping associated with and determined based on an identifier of the first wireless communication device rather than a manual selection; modifying the first group profile to add or delete a third communication device based on a modification request received from the first wireless communication device; and routing audio communications based on the first group profile. 17. The memory device of claim 16 , wherein: the remote management platform receives and forwards audio communications between communication devices in a same communication group via cellular transmission; and implementing the remote management platform further includes broadcasting a message received from any communication device in the first group profile to all other communication devices in the first group profile. 18. The memory device of claim 16 , wherein: communication devices have associated unique identifiers; and the default grouping includes wireless communication devices that each share at least a common portion of their respective unique identifiers. 19. The memory device of claim 16 , wherein: the modification request includes a voice command received from the first wireless communication device; and the remote management platform uses natural language processing to parse the modification request. 20. The memory device of claim 16 , wherein the modification request directs the remote management platform to add a bot as the third communication device, with a processing system capable of processing natural language commands and generating a response.
Affiliation to network, e.g. registration; Terminating affiliation with the network, e.g. de-registration · CPC title
Secure pairing of devices · CPC title
Procedures used during a speech recognition process, e.g. man-machine dialogue · CPC title
Parsing for meaning understanding · CPC title
Processing at user equipment or user record carrier · CPC title
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