Transcription bot for group communications

Patent metadata

Field	Value
Publication number	US-11258733-B2
Application number	US-202017096200-A
Country	US
Kind code	B2
Filing date	Nov 12, 2020
Priority date	Oct 3, 2017
Publication date	Feb 22, 2022
Grant date	Feb 22, 2022

Abstract

A group communication service receives user node communications from and distributes user node communications to members of a communication group. The communication group members comprise a plurality of user nodes. The group communication service then receives an audio transcription request from one or more of the plurality of user nodes. In response to receiving the request, group communication service launches a bot node member of the communication group configured to deliver transcribed content messages to one or more destination services. The group communication system then receives an audio content message from one or more of the plurality of user nodes and delivers a transcribed content message of the audio content message to the one or more destination services over the bot node member of the communication group.

First claim

The invention claimed is:

1. A method comprising:
operating a group communication service, including:
receiving user node communications from and distributing user node communications to members of a communication group, wherein the members comprise a plurality of user nodes;
receiving an audio transcription request from a selected user node of the communication group;
determining a bot node member of the communication group to launch based on an identifier of the communication group;
launching the bot node member to deliver transcribed content messages to a destination service;
receiving an audio content message from the one of the plurality of user nodes; and
delivering a transcribed content message of the audio content message to the destination service via the bot node member.

2. The method of claim 1 further comprising:
determining an IP address associated with the bot node member based on an IP address associated with the selected user node and the identifier of the communication group; and
wherein the transcribed content message is delivered to the destination service using the IP address associated with the bot node member.

3. The method of claim 1 comprising operating the group communication service further includes:
facilitating communications of multiple user node groups, including the communication group;
maintaining a database including associations between identifiers for user nodes, identifiers for user node groups, and bot nodes;
determining an identifier associated with the selected user node based on the audio transcription request;
determining a user node group associated with the audio transcription request from the multiple user node groups using the database; and
determining the bot node member to launch for the audio transcription request using the database.

4. The method of claim 3 further comprising:
determining the destination service based on an association between the destination service and the communication group in the database.

5. The method of claim 1 comprising operating the group communication service further includes:
delivering a plurality of transcribed audio content messages from a plurality of user nodes of the communication group to the destination service, via the bot node member, for publication on the destination service.

6. The method of claim 1 comprising operating the group communication service further includes:
receiving the audio transcription request as an audio voice message; and
broadcasting the audio transcription request to the members of the communication group.

7. The method of claim 1 comprising operating the group communication service further includes:
receiving a transcribed message from the destination service via the bot member; and
converting the transcribed message into an audio message; and
broadcasting the audio message to the members of the communication group.

8. An apparatus comprising:
a computing system having a processor configured to operate a group communication service, including:
receive user node communications from and distributing user node communications to members of a communication group, wherein the members comprise a plurality of user nodes;
receive an audio transcription request from a selected user node of the communication group;
determine a bot node member of the communication group to launch based on an identifier of the communication group;
launch the bot node member to deliver transcribed content messages to a destination service;
receive an audio content message from the one of the plurality of user nodes; and
deliver a transcribed content message of the audio content message to the destination service via the bot node member.

9. The apparatus of claim 8 comprising the processor further configured to:
determine an IP address associated with the bot node member based on an IP address associated with the selected user node and the identifier of the communication group; and
wherein the transcribed content message is delivered to the destination service using the IP address associated with the bot node member.

10. The apparatus of claim 8 comprising the processor further configured to:
facilitate communications of multiple user node groups, including the communication group;
maintain a database including associations between identifiers for user nodes, identifiers for user node groups, and bot nodes;
determine an identifier associated with the selected user node based on the audio transcription request;
determine a user node group associated with the audio transcription request from the multiple user node groups using the database; and
determine the bot node member to launch for the audio transcription request using the database.

11. The apparatus of claim 10 comprising the processor further configured to:
determine the destination service based on an association between the destination service and the communication group in the database.

12. The apparatus of claim 8 comprising the processor further configured to:
deliver a plurality of transcribed audio content messages from a plurality of user nodes of the communication group to the destination service, via the bot node member, for publication on the destination service.

13. The apparatus of claim 8 comprising the processor further configured to:
receive the audio transcription request as an audio voice message; and
broadcast the audio transcription request to the members of the communication group.

14. The apparatus of claim 8 comprising the processor further configured to:
receive a transcribed message from the destination service via the bot member; and
convert the transcribed message into an audio message; and
broadcast the audio message to the members of the communication group.

15. A memory device storing instructions that, when executed, cause a processor to perform a method comprising:
operating a group communication service, including:
receiving user node communications from and distributing user node communications to members of a communication group, wherein the members comprise a plurality of user nodes;
receiving an audio transcription request from a selected user node of the communication group;
determining a bot node member of the communication group to launch based on an identifier of the communication group;
launching the bot node member to deliver transcribed content messages to a destination service;
receiving an audio content message from the one of the plurality of user nodes; and
delivering a transcribed content message of the audio content message to the destination service via the bot node member.

16. The memory device of claim 15 storing instructions that, when executed, cause a processor to perform a method further comprising:
determining an IP address associated with the bot node member based on an IP address associated with the selected user node and the identifier of the communication group; and
wherein the transcribed content message is delivered to the destination service using the IP address associated with the bot node member.

17. The memory device of claim 15 storing instructions that, when executed, cause a processor to perform a method further comprising:
facilitating communications of multiple user node groups, including the communication group;
maintaining a database including associations between identifiers for user nodes, identifiers for user node groups, and bot nodes;
determining an identifier associated with the selected user node based on the audio transcription request;
determining a

Assignees

• Orion Labs
• Orion Labs Inc

Inventors

• Albrecht Gregory
• Juhlin Ellen
• Robbins Jesse

Classifications

• H04L67/1044 Primary

  Group management mechanisms  (management of multicast group membership H04L12/185; reconfiguring of node membership in a computing system to eliminate errors G06F11/1425) · CPC title

• H04L51/18

  Commands or executable codes · CPC title

• G10L2015/223

  Execution procedure of a spoken command · CPC title

• H04L51/02 Primary

  using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages · CPC title

• H04L51/10

  Multimedia information · CPC title