Systems and methods for identifying and remedying product mis-shipments to retail stores

Patent metadata

Field	Value
Publication number	US-11062262-B2
Application number	US-201916664463-A
Country	US
Kind code	B2
Filing date	Oct 25, 2019
Priority date	Dec 29, 2017
Publication date	Jul 13, 2021
Grant date	Jul 13, 2021

Abstract

Systems, devices, and methods include an electronic scanning device, an electronic database, and an electronic inventory management device for analyzing products at a retail store in order to detect products at the retail store that are associated with mis-shipments and to adjust perpetual inventory at the retail store in view of a detected mis-shipment.

First claim

What is claimed is:

1. A system for detecting mis-shipments of products to a retail store and correcting perpetual inventory of the retail store in response to a detected mis-shipment, the system comprising:
an electronic scanning device configured to scan at least one product display location on a sales floor of the retail store, the electronic scanning device including a sensor configured to identify at least one product at the at least one product display location scanned by the electronic scanning device;
an electronic database configured to store electronic data representing an electronic invoice associated with the at least one product, perpetual inventory information associated with the at least one product, and a demand for the at least one product;
an electronic inventory management device including a processor-based control circuit and a user interface comprising at least one of a display screen and a speaker, the control circuit configured to:
obtain, from the electronic database, electronic data representing the electronic invoice associated with the at least one product;
in response to a scan of the at least one product display location on the sales floor by the electronic scanning device, obtain, from the electronic scanning device, perpetual inventory information associated with the at least one product displayed at the at least one product display location;
obtain, from the electronic database, the demand at the retail store for the at least one product from a time when the at least one product associated with the electronic invoice is delivered to the retail store to a time the electronic invoice is obtained by the control circuit;
analyze, using a set of rules, whether the obtained demand, the electronic data representing the electronic invoice associated with the at least one product, and the obtained perpetual inventory information associated with the at least one product are indicative of a mis-shipment of the at least one product to the retail store; and
in response to an identification by the control circuit of the mis-shipment;
transmit a signal to the electronic database in order to update the perpetual inventory at the retail store to account for the identified mis-shipment of the at least one product to the retail store;
generate an electronic alert indicating that a mis-shipment has been identified by the control circuit; and
transmit a signal to the user interface of the computing device to cause the user interface to output the electronic alert via at least one of the display screen of the computing device and the speaker of the computing device.

2. The system of claim 1 , wherein the electronic scanning device comprises at least one of a hand-held electronic scanning device, and a shelf-mounted electronic scanning device; a mobile unmanned electronic scanning device, and a product conveyor-mounted electronic scanning device.

3. The system of claim 1 , wherein the perpetual inventory information obtained by the electronic scanning device from the at least one product display location scanned by the electronic scanning device includes electronic data indicating a total number of units of the at least one product at the scanned at least one product display location on the sales floor.

4. The system of claim 1 , wherein the electronic scanning device is configured to:
scan at least one product stocking location in a stock room of the retail store, the electronic scanning device including a sensor configured to identify at least one product at the at least one product stocking location scanned by the electronic scanning device; and
obtain perpetual inventory information associated with the at least one product stocked at the at least one product stocking location;
wherein the perpetual inventory information obtained by the electronic scanning device from the at least one product stocking location scanned by the electronic scanning device includes electronic data indicating a total number of units of the at least one product at the scanned at least one product stocking location in the stock room.

5. The system of claim 1 , wherein the electronic scanning device is configured to transmit the obtained perpetual inventory information associated with the at least one product displayed at the at least one product display location to the electronic database.

6. The system of claim 1 ,
wherein the control circuit is configured to obtain, from the electronic database, perpetual inventory information indicating a total quantity of the at least one product stocked in the stock room of the retail store;
wherein the electronic invoice includes a total quantity of the at least one product delivered to the retail store per the electronic invoice; and
wherein the demand includes a total number of units of the at least one product sold at the retail store from a time when the at least one product was delivered to the retail store per the electronic invoice.

7. The system of claim 6 , wherein the control circuit of the electronic inventory management device is configured to identify the mis-shipment upon a determination, by the control circuit, that:
the total quantity of the at least one product displayed at the at least one product display location on the sales floor is zero;
the total quantity of the at least one product stocked at a product stocking location in the stock room of the retail store is zero;
the total quantity of the at least one product delivered to the retail store is greater than zero; and
the total number of units of the at least one product sold at the retail store from the time when the at least one product was delivered to the retail store per the electronic invoice is zero.

8. The system of claim 1 , wherein the electronic inventory management device is further configured to:
transmit an electronic alert to a computing device of a distributor responsible for the mis-shipment and the electronic invoice, the electronic alert including a request that the distributor correct at least one of an inventory discrepancy associated with the mis-shipment and an electronic invoice discrepancy associated with the mis-shipment;
receive, from the computing device of the distributor and in response to the transmission of the alert by the electronic inventory management device, a new electronic invoice reflecting corrected information relative to the mis-shipment identified by the control circuit; and
transmit the received new electronic invoice to the electronic database in order to update the perpetual inventory at the retail store.

9. The system of claim 1 , wherein the control circuit is further configured to, upon an identification of the mis-shipment of the at least one product to the retail store, to:
analyze the electronic invoice associated with the at least one product associated with the mis-shipment in order to identify an intended retail store to which the at least one product associated with the mis-shipment was indicated for shipment on the electronic invoice; and
cause the electronic inventory management device to transmit an electronic alert to a computing device at the intended retail store, the electronic alert including a notification that the at least one product intended to be shipped by the distributor to the intended retail store was mis-shipped to another retail store.

10. The system of claim 9 , wherein the electronic alert transmitted to the computing device at the intended retail store is configured to update the perpetual inventory at the intended retail store to account for the identified mis-shipment of the at least one product.

11. A method of detecting mis-shipments of products to a retail store and correcting perpetual inv

Assignees

• Walmart Apollo Llc

Inventors

• Bryan Greg A
• Brooks Cristy C
• Enssle Benjamin D
• Brightwell David B
• Kerbs Jeffrey
• Eaton Jesse L

Classifications

• G06Q10/0838

  Historical data · CPC title

• G06Q10/0833

  Tracking · CPC title

• G06Q10/083

  Shipping · CPC title

• G06Q10/087 Primary

  Inventory or stock management, e.g. order filling, procurement or balancing against orders · CPC title

• G06Q10/08

  Logistics, e.g. warehousing, loading or distribution; Inventory or stock management · CPC title