System and method for facilitating parking enforcement officer dispatching in real time with the aid of a digital computer

Patent metadata

Field	Value
Publication number	US-11062241-B2
Application number	US-201615249305-A
Country	US
Kind code	B2
Filing date	Aug 26, 2016
Priority date	Aug 26, 2016
Publication date	Jul 13, 2021
Grant date	Jul 13, 2021

Abstract

A system and method for facilitating parking enforcement officer dispatching in real time with the aid of a digital computer is provided. A time-based active representational model of the city is created by fusing sensory data collected from various sources around a city with numerical data gleaned from historical and on-going activities, including parking regulation citation and warning numbers, resource allocations, and so on. The model can be used to form quantitative predictions of expected violations, revenue stream, and so forth, that can then be used as recommendations as to where to enforce and when, so as to maximize the utilization of the limited resources represented by the officers on the street. Moreover, the performance of the officers can be weighed against expectations of performance postulated from the quantitative predictions.

First claim

What is claimed is:

1. A system for facilitating parking enforcement officer dispatching in real time with the aid of a digital computer, comprising:
at least one automatic license plate reader (ALPR);
a storage device, comprising:
a definition of a beat within a city for each member of a team of parking enforcement officers within which enforcement activities are to be performed by the officers; and
a time-based active representational model of the city that comprises estimates of parking violations expected to occur within each of the beats based on vehicle license plates from the ALPR and which fuses parking citation data with information received from sensors in the city;

a processor and memory within which code for execution by the processor is stored, further comprising:
an observer adapted to regularly track activities of the officers while on their respective beats, wherein each of the officers is associated with an activity map that is continuously updated;
a response plan generator adapted to form an estimation in real time of time to respond to an unplanned event at a location within the city for each of the officers;

assigning a priority to the anticipated activities for each officer on the team; and
ordering the impact on the overall performance of the team according to the priority assigned
a resource allocator adapted, for each of the officers, to determine an impact on overall performance of the team if that officer is assigned to respond to the unplanned event based upon the fused information from the active representational model;
an update generator adapted to perform the following:
update the activity map of the officer assigned to respond to the unplanned event with new recommendations for patrol by the officer; and
update the activity map of at least one other officer with new recommendations for areas of patrol by that officer comprising:
determine updates to the activity map for the other officer based on the assignment of the officer to respond to the unplanned event,
wherein the other officer and the officer assigned to respond to the unplanned event are different; and
determine updates to the activity map based on a change in priority of the areas for patrol by the other officer due to the assignment of the officer to respond to the unplanned event; and

a dispatcher interface adapted to display the estimations of times to respond and the impacts on overall performance of the team for each of the officers.

2. A system according to claim 1 , further comprising at least one of:
enforcement citation data collected from past parking violations within the beats as part of the parking citation data; and
current enforcement data derived from the officers' tracked activities while on their beats as part of the parking citation data.

3. A system according to claim 1 , further comprising:
an activity planner adapted to build one or more activity plans for each officer on the team based upon the fused information from the active representational model, and for each of the officers, to identify those activity plans that optimize performance by the officer and determining anticipated activities in the officer's beat based upon the officer's optimal activity plans; and
the resource allocator further adapted to quantify the impact on the overall performance of the team for each of the officers based upon that officer not performing the anticipated activities.

4. A method for facilitating parking enforcement officer dispatching in real time with the aid of a digital computer, comprising the steps of:
defining a beat within a city for each member of a team of parking enforcement officers within which enforcement activities are to be performed by the officers;
associating an automatic license plate reader (ALPR) with at least one of the parking enforcement officers;
fusing parking citation data with information received from sensors in the city and data from the ALPRs into a time-based active representational model of the city that comprises estimates of parking violations expected to occur within each of the beats;
regularly tracking activities of the officers while on their respective beats, wherein each of the officers is associated with an activity map that is continuously updated;
forming an estimation in real time of time to respond to an unplanned event at a location within the city for each of the officers;
for each of the officers, determining an impact on overall performance of the team if that officer is assigned to respond to the unplanned event based upon the fused information from the active representational model;
updating the activity map of the officer assigned to respond to the unplanned event with new recommendations for patrol by the officer; and
updating the activity map of at least one other officer with new recommendations for areas of patrol by that officer comprising:
determining updates to the activity map for the other officer based on the assignment of the officer to respond to the unplanned event,
wherein the other officer and the officer assigned to respond to the unplanned event are different; and
determining updates to the activity map based on a change in a priority of the areas for patrol by the other officer due to the assignment of the officer to respond to the unplanned event; and

displaying the estimations of times to respond and the impacts on overall performance of the team for each of the officers.

5. A method according to claim 4 , further comprising at least one of the steps of:
collecting enforcement citation data from past parking violations within the beats as part of the parking citation data; and
deriving current enforcement data from the officers' tracked activities while on their beats as part of the parking citation data.

6. A method according to claim 4 , further comprising the steps of:
building one or more activity plans for each officer on the team based upon the fused information from the active representational model;
for each of the officers, identifying those activity plans that optimize performance by the officer and determining anticipated activities in the officer's beat based upon the officer's optimal activity plans; and
quantifying the impact on the overall performance of the team for each of the officers based upon that officer not performing the anticipated activities.

7. A method according to claim 6 , further comprising the steps of:
assigning a priority to the anticipated activities for each officer on the team; and
ordering the impact on the overall performance of the team according to the priority assigned.

8. A method according to claim 7 , wherein the anticipated activities are selected from the group comprising enforcement activities and service activities.

9. A method according to claim 6 , further comprising the steps of:
following assignment of one or more of the officers to respond to the unplanned event, building one or more updated activity plans for each of the officers remaining on the team based upon the fused information from the active representational model; and
identifying the updated activity plans that optimize performance by the remaining officers.

10. A method according to claim 4 , further comprising the steps of:
setting a time to respond threshold for the unplanned event;
following assignment of one or more of the officers to respond to the unplanned event, monitoring arrival of the officers assigned; and
identifying whether the time to respond threshold has been exceeded by any of the officers assigned.

11. A method according to claim 4 , further comprising the steps of:
following assignment of one or more of the officers t

Assignees

• Conduent Business Services Llc

Inventors

• Stefik Mark J
• Singhal Mudita
• Albanese Kevin
• Ali Farrukh
• Bier Eric A
• Bobrow Daniel G
• Cardenas Sanchez Eduardo
• Darst Matthew T
• Eldardiry Hoda
• Gavai Gaurang
• Krivacic Robert T
• Liu Pai
• Tarkan Sureyya

Classifications

• G06Q10/063116 Primary

  Schedule adjustment for a person or group · CPC title

• G06Q10/0639

  Performance analysis of employees; Performance analysis of enterprise or organisation operations · CPC title

• G07B15/02

  taking into account a variable factor such as distance or time, e.g. for passenger transport, parking systems or car rental systems (G07B15/06 takes precedence; taximeters G07B13/00; parking meters per se G07F17/24) · CPC title