Storing messages

Patent metadata

Field	Value
Publication number	US-11050871-B2
Application number	US-201815980618-A
Country	US
Kind code	B2
Filing date	May 15, 2018
Priority date	Mar 31, 2017
Publication date	Jun 29, 2021
Grant date	Jun 29, 2021

Abstract

A computer-implemented method to store messages is disclosed. The method may include obtaining a minimum message length for stored messages. The minimum message length may be greater than zero. The method may further include determining an amount of available storage space allocated for storage of user messages on a computer-readable medium. The method may also include, in response to a communication session not being established between a user of a first communication device and a second communication device and in response to the amount of available storage space being greater than zero but being insufficient to store the minimum message length, not storing a user message and providing an indication that there is no available storage space.

First claim

What is claimed is:

1. A computer-implemented method to store messages, the method comprising:
obtaining a maximum storage space allocated for storage of messages on a computer-readable medium;
obtaining a maximum message length, the maximum message length indicating a maximum duration of time of a single message that is to be stored on the computer-readable medium and being greater than zero;
determining an amount of available storage space allocated for storage of messages on the computer-readable medium based on the maximum storage space and currently used storage space that stores currently stored messages, the maximum message length obtained independent of the currently used storage space and the amount of available storage space; and
in response to a user of a first communication device providing a user message for a user of a second communication device after failing to establish communication with the user of the second communication device and in response to the amount of available storage space being insufficient to store the maximum message length, storing the user message up to the maximum message length on the computer-readable medium such that a storage space of the stored user message is able to exceed the amount of available storage space allocated for storage of messages when the computer-readable medium includes additional storage space.

2. The method of claim 1 , further comprising:
after storing the user message, determining a second amount of available storage space allocated for storage of messages on the computer-readable medium based on the maximum storage space and the currently used storage space; and
in response to a second communication session not being established between the user of the second communication device and a third communication device and in response to the second amount of available storage space being zero or less than zero:

not storing a second user message; and providing an indication that there is no available storage space.

3. The method of claim 1 , wherein the maximum storage space allocated for storage of messages is sufficient to store sixty minutes of messages and the maximum message length is three minutes.

4. The method of claim 1 , wherein the computer-readable medium is part of the second communication device.

5. The method of claim 1 , wherein the computer-readable medium is located outside of the second communication device.

6. The method of claim 1 , further comprising:
obtaining a voice transcription of the user message; and
presenting the voice transcription on a display of the second communication device.

7. The method of claim 1 , wherein the user message is an audio message.

8. The method of claim 1 , wherein a total amount of storage space of the computer-readable medium is greater than the maximum storage space allocated for storage of messages.

9. At least one non-transitory computer-readable media configured to store one or more instructions that when executed by at least one computing system cause or direct the at least one computing system to perform operations, the operations comprising:
obtain a maximum storage space allocated for storage of messages on a computer-readable medium;
obtain a maximum message length, the maximum message length indicating a maximum duration of time of a single message that is to be stored on the computer-readable medium and being greater than zero;
determine an amount of available storage space allocated for storage of messages on the computer-readable medium based on the maximum storage space and currently used storage space that stores currently stored messages, the maximum message length obtained independent of the currently used storage space and the amount of available storage space; and
in response to a user of a first communication device providing a user message for a user of a second communication device after failing to establish communication with the user of the second communication device and in response to the amount of available storage space being insufficient to store the maximum message length, storing the user message up to the maximum message length on the computer-readable medium such that a storage space of the stored user message is able to exceed the amount of available storage space allocated for storage of messages when the computer-readable medium includes additional storage space.

10. The non-transitory computer-readable media of claim 9 , wherein the operations further comprise:
after storing the user message, determine a second amount of available storage space allocated for storage of messages on the computer-readable medium based on the maximum storage space and the currently used storage space; and
in response to a second communication session not being established between the user of the second communication device and a third communication device and in response to the second amount of available storage space being zero or less than zero: not storing a second user message; and provide an indication that there is no available storage space.

11. The non-transitory computer-readable media of claim 9 , wherein the maximum storage space allocated for storage of messages is sufficient to store sixty minutes of messages and the maximum message length is three minutes.

12. The non-transitory computer-readable media of claim 9 , wherein the computer-readable medium is part of the second communication device.

13. The non-transitory computer-readable media of claim 9 , wherein the operations further comprise:
obtain a voice transcription of the user message; and
present the voice transcription on a display of the second communication device.

14. The non-transitory computer-readable media of claim 9 , wherein the user message is an audio message.

15. The non-transitory computer-readable media of claim 9 , wherein a total amount of storage space of the computer-readable medium is greater than the maximum storage space allocated for storage of messages.

16. A communication console comprising:
at least one non-transitory computer-readable media configured to store one or more instructions and user messages;
at least one processor communicatively coupled to the at least one non-transitory computer-readable media, the at least one processor configured to execute the one or more instructions to cause or direct the communication console to perform operations, the operations comprising:
obtain a maximum storage space allocated for storage of messages on the at least one non-transitory computer-readable media;
obtain a maximum message length, the maximum message length indicating a maximum duration of time of a single message that is to be stored on the at least one non-transitory computer-readable media and being greater than zero;
determine an amount of available storage space allocated for storage of messages on the at least one non-transitory computer-readable media based on the maximum storage space and currently used storage space that stores currently stored messages, the maximum message length obtained independent of the currently used storage space and the amount of available storage space; and
in response to a user of a first communication device providing a user message for a user of the communication console after failing to establish communication with the user of the communication console and in response to the amount of available storage space being insufficient to store the maximum message length, store the user message up to the maximum message length on the at least one non-transitory computer-readable media such that a storage space of the

Assignees

• Sorenson Ip Holdings Llc

Inventors

• Stimpson Michael
• Chevrier Brian

Classifications

• H04M1/2475

  for a hearing impaired user · CPC title

• H04M3/42391

  where the subscribers are hearing-impaired persons, e.g. telephone devices for the deaf · CPC title

• H04M2203/4536

  Voicemail combined with text-based messaging · CPC title

• H04M2201/60

  Medium conversion · CPC title

• H04M1/6505 Primary

  storing speech in digital form · CPC title