Examples of delivery and/or referral services

Patent metadata

Field	Value
Publication number	US-11023989-B2
Application number	US-201916454271-A
Country	US
Kind code	B2
Filing date	Jun 27, 2019
Priority date	Nov 15, 2013
Publication date	Jun 1, 2021
Grant date	Jun 1, 2021

Abstract

Various systems and methods that may relate to referral and/or delivery services are described. Some embodiments may include billing merchants for delivery services in a consolidated fashion, some embodiments may include interactions with point of sale systems.

First claim

What is claimed is:

1. An apparatus comprising:
a first computing device configured to control:
opening a first account for a first merchant with a delivery/referral service;
opening a second account for a second merchant with the delivery/referral service
receiving, over a communication network, from the first merchant an indication of a first plurality of orders for which respective first customers have requested delivery, the first plurality of orders originating from one or more additional computing devices separate from the first computing device;
in response to receiving a first order of the first plurality of orders,
determining an unavailability result, by determining whether at least one first item of the first order is unavailable for delivery based on a condition on delivery of the at least one first item using location information received in substantially real time, via the communication network, from substantially real time tracking of location of a mobile device of at least one mobile delivery agent, and
communicating, via the communication network, to populate a graphical user interface of a point of sale system of the first merchant with an indication whether the at least one first item is determined to be unavailable for delivery based on the unavailability result;

facilitating respective delivery of the first plurality of orders to the respective first customers;
receiving, over the communication network, from the second merchant an indication of a second plurality of orders for which respective second customers have requested delivery, the second plurality of orders originating from one or more second additional computing devices separate from the first computing device;
in response to receiving a second order of the second plurality of orders, communicating, over the communication network, to a point of sale system of the second merchant that at least one second item of the second order is unavailable based on the second order;
facilitating respective delivery of the second plurality of orders to the respective second customers;
paying respective delivery agents for performing the respective first and second deliveries of the first and second plurality of orders to the respective first and second customers;
recording a respective delivery cost for each of the plurality of orders;
determining a first consolidated bill for the first merchant for the respective deliveries of the first plurality of orders to the respective first customers based on the recorded costs; and
determining a second consolidated bill for the second merchant for the respective deliveries of the second plurality of orders to the respective second customers based on the recorded costs.

2. The apparatus of claim 1 , in which each respective delivery cost is determined based on an auction process among a respective set of delivery agents.

3. The apparatus of claim 1 , in which the first computing device is configured to control receiving, over the communication network, information regarding inventories of the first merchant from the point of sale system of the first merchant.

4. The apparatus of claim 3 , in which the first computing device is configured to control populating an ordering interface on the graphical user interface based on the inventories of the first merchant.

5. The apparatus of claim 1 , in which the first computing device is configured to control:
receiving, over the communication network, information regarding inventories of a plurality of merchants from a plurality of point of sale systems, in which the plurality of merchants includes the first merchant and the second merchant.

6. The apparatus of claim 5 , in which the first computing device is configured to control:
in response to receiving a third order of the first plurality of orders, determining a plurality of sources of items for a high speed delivery of the third order to a respective first customer based on the inventories of the plurality of merchants;
determining one or more delivery agents for making the high speed delivery from the plurality of sources to the respective first customer;
determining a cost for the high speed delivery of the third order; and
in response to determining the plurality sources and the cost for the high speed delivery of the third order, transmitting information identifying the cost for the high speed delivery of the third order.

7. The apparatus of claim 6 , in which the first computing device is configured to control:
receiving, over the communication network, an indication that the respective first customer desires the high speed delivery of the third order;
in response to receiving the indication that the respective first customer desires the high speed delivery, communicating, over the communication network, to a point of sale system of at least one of the plurality sources that at least one third item is unavailable; and
in response to receiving the indication that the first customer desires the high speed delivery, facilitating the high speed delivery of the items from the plurality sources using the one or more delivery agents.

8. The apparatus of claim 7 , in which the first computing device is configured to control:
paying the one or more delivery agents for performing the high speed delivery; and
providing a consolidated bill to each of the plurality sources for the high speed delivery and other high speed deliveries.

9. The apparatus of claim 6 , in which high speed delivery includes same day delivery.

10. The apparatus of claim 6 , in which determining the cost includes initiating an auction process among a set of delivery agents.

11. A method comprising:
controlling, by at least one processor:
opening a first account for a first merchant with a delivery/referral service;
opening a second account for a second merchant with the delivery/referral service;
receiving, over a communication network, from the first merchant an indication of a first plurality of orders for which respective first customers have requested delivery, the first plurality of orders originating from one or more computing devices that do not include the at least one processor;
in response to receiving a first order of the first plurality of orders,
determining an unavailability result, by determining whether at least one first item of the first order is unavailable for delivery based on a condition on delivery of the at least one first item using location information received in substantially real time, via the communication network, from substantially real time tracking of location of a mobile device of at least one mobile delivery agent, and
communicating, via the communication network, to populate a graphical user interface of a point of sale system of the first merchant with an indication whether the at least one first item is determined to be unavailable for delivery based on the unavailability result;

facilitating respective delivery of the first plurality of orders to the respective first customers;
receiving from the second merchant an indication of a second plurality of orders for which respective second customers have requested delivery, the second plurality of orders originating from one or more second computing devices that do not include the at least one processor;
in response to receiving a second order of the second plurality of orders, communicating to a point of sale system of the second merchant that at least one second item of the second order is unavailable based on the second order;
facilitating respective delivery of the second plurality of orders to the respective second customers;
paying respective delivery agents for performing the respective first

Assignees

• Cfph Llc

Inventors

• Lutnick Howard W
• Kleckner Jed
• Sims Colin
• White Jason

Classifications

• G06Q30/04

  Billing or invoicing · CPC title

• G06Q30/0635

  replenishment orders; recurring orders · CPC title

• G06Q30/08

  Auctions · CPC title

• G06Q20/202

  Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR · CPC title

• G06Q50/28 Primary

  Physics · mapped topic