Resolving and preventing computer system failures caused by changes to the installed software

Patent metadata

Field	Value
Publication number	US-11023325-B2
Application number	US-201916424530-A
Country	US
Kind code	B2
Filing date	May 29, 2019
Priority date	Jun 12, 2015
Publication date	Jun 1, 2021
Grant date	Jun 1, 2021

Abstract

A method to resolve or prevent a computer system failure is provided. The method may include capturing a plurality of snapshots associated with a computer system installation environment during a plurality of key times. The method may also include measuring each snapshot within the captured plurality of snapshots according to a measure of system health. The method may further include using each measured snapshot to develop a plurality of learned patterns of good and bad software installations. The method may additionally include providing a probability associated with a proposed installation operation based on the developed plurality of learned patterns of good and bad software installations. The method may also include providing at least one installation recommendation in response to a recovery from a system failure, whereby the provided at least one installation recommendation is based on the developed plurality of learned patterns of good and bad software installations.

First claim

What is claimed is:

1. A method comprising:
developing a plurality of learned patterns of good and bad software installations using a plurality of measured snapshots associated with a computer system installation environment, the measuring being performed according to a measure of system health;
providing a probability associated with a proposed installation operation based on the developed plurality of learned patterns of good and bad software; and
providing at least one installation recommendation in response to a recovery from a system failure, wherein the provided at least one installation recommendation is based on the developed plurality of learned patterns of good and bad software installations and based on the probability associated with the proposed installation.

2. The method of claim 1 , wherein the computer system failure is caused by at least one change to at least one installed software.

3. The method of claim 1 , wherein the computer system failure is resolved or prevented based on the plurality of learned patterns of good and bad software installations.

4. The method of claim 1 , further comprising:
capturing the plurality of snapshots associated with the computer system installation environment during a plurality of key times; and
measuring each snapshot within the captured plurality of snapshots according to a measure of system health, wherein the measuring is determined using an online database of system snapshots,
wherein the plurality of key times includes prior to an installation of a software, just after an installation of a software, during the recovery from a system crash, or during a scheduled sampling period.

5. The method of claim 1 , wherein the measure of system health includes a rating of good, a rating of bad, or a rating of to be determined (TBD).

6. The method of claim 1 , wherein the provided probability includes a determination as to whether the proposed installation operation is a stable system.

7. The method of claim 1 , wherein the provided at least one installation recommendation can improve stability of a system associated with the recovery of the system failure.

8. A computer system to resolve or prevent a computer system failure, the computer system comprising:
one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices, and program instructions stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, wherein the computer system is capable of performing a method comprising:
developing a plurality of learned patterns of good and bad software installations using a plurality of measured snapshots associated with a computer system installation environment, the measuring being performed according to a measure of system health;
providing a probability associated with a proposed installation operation based on the developed plurality of learned patterns of good and bad software; and
providing at least one installation recommendation in response to a recovery from a system failure, wherein the provided at least one installation recommendation is based on the developed plurality of learned patterns of good and bad software installations and based on the probability associated with the proposed installation.

9. The computer system of claim 8 , wherein the computer system failure is caused by at least one change to at least one installed software.

10. The computer system of claim 8 , wherein the computer system failure is resolved or prevented based on the plurality of learned patterns of good and bad software installations.

11. The computer system of claim 8 , wherein the method further comprises:
capturing the plurality of snapshots associated with the computer system installation environment during a plurality of key times; and
measuring each snapshot within the captured plurality of snapshots according to a measure of system health, wherein the measuring is determined using an online database of system snapshots,
wherein the plurality of key times includes prior to an installation of a software, just after an installation of a software, during the recovery from a system crash, or during a scheduled sampling period.

12. The computer system of claim 8 , wherein the measure of system health includes a rating of good, a rating of bad, or a rating of to be determined (TBD).

13. The computer system of claim 8 , wherein the provided probability includes a determination as to whether the proposed installation operation is a stable system.

14. The computer system of claim 8 , wherein the provided at least one installation recommendation can improve stability of a system associated with the recovery of the system failure.

15. A computer program product to resolve or prevent a computer system failure, the computer program product comprising:
one or more computer-readable storage medium and program instructions stored on at least one of the one or more computer-readable storage medium, the program instructions executable by a processor, the program instructions comprising:
program instructions to develop, by the processor, a plurality of learned patterns of good and bad software installations using a plurality of measured snapshots associated with a computer system installation environment, the measuring being performed according to a measure of system health;
program instructions to provide, by the processor, a probability associated with a proposed installation operation based on the developed plurality of learned patterns of good and bad software; and
program instructions to provide, by the processor, at least one installation recommendation in response to a recovery from a system failure, wherein the provided at least one installation recommendation is based on the developed plurality of learned patterns of good and bad software installations and based on the probability associated with the proposed installation.

16. The computer program product of claim 15 , wherein the computer system failure is caused by at least one change to at least one installed software.

17. The computer program product of claim 15 , wherein the computer system failure is resolved or prevented based on the plurality of learned patterns of good and bad software installations.

18. The computer program product of claim 15 , wherein the programming instructions further comprise:
program instructions to capture, by the processor, the plurality of snapshots associated with the computer system installation environment during a plurality of key times; and
program instructions to measure, by the processor, each snapshot within the captured plurality of snapshots according to a measure of system health, wherein the measuring is determined using an online database of system snapshots wherein the plurality of key times includes prior to an installation of a software, just after an installation of a software, during the recovery from a system crash, or during a scheduled sampling period.

19. The computer program product of claim 15 , wherein the measure of system health includes a rating of good, a rating of bad, or a rating of to be determined (TBD).

20. The computer program product of claim 15 , wherein the provided probability includes a determination as to whether the proposed installation operation is a stable system.

Assignees

• IBM

Inventors

• Charters Graham C
• Kirke Travis J
• Poga Alexander H
• Shewell Mark A

Classifications

• G06F11/0793 Primary

  Remedial or corrective actions (recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40) · CPC title

• G06F11/1451

  by selection of backup contents · CPC title

• G06F11/079

  Root cause analysis, i.e. error or fault diagnosis (in a hardware test environment G06F11/22; in a software test environment G06F11/36) · CPC title

• G06F2201/84

  Using snapshots, i.e. a logical point-in-time copy of the data · CPC title

• G06F11/0751

  Error or fault detection not based on redundancy (power supply failures G06F1/30; network fault management H04L41/06) · CPC title