Determining shopping duration based on a movement of a user device and transaction data

Patent metadata

Field	Value
Publication number	US-11010775-B2
Application number	US-201916525061-A
Country	US
Kind code	B2
Filing date	Jul 29, 2019
Priority date	Jul 29, 2019
Publication date	May 18, 2021
Grant date	May 18, 2021

Abstract

A device may detect a first entry of a first user device of a first user into a merchant area. The device may monitor a movement of the first user device within the merchant area. The movement may include a transition from a shopping area of the merchant area to a checkout area of the merchant area. The device may detect a transaction between the first user and the merchant. The device may determine a shopping duration for the first user and a checkout duration for the first user. The device may detect a second entry of a second user device of a second user into the merchant area. The device may perform one or more actions based on detecting the second entry. The one or more actions may be performed selectively based on the shopping duration or the checkout duration of the first user.

First claim

What is claimed is:

1. A method, comprising:
detecting, by a device, a first entry of a first user device into a merchant area by determining that a location of the first user device is within a geofence associated with a geographic area of the merchant area,
wherein the geofence being defined by a plurality of location coordinates,
the plurality of location coordinates including latitude and longitude coordinates;

wherein the first user device is associated with a first user,
wherein the geographic area of the merchant area is associated with a merchant, and
wherein the first entry is associated with an entry time;

determining, by the device and using a machine learning model, a location of a checkout area of the merchant area,
the machine learning model to receive one or more parameters and historical location data from one or more user devices,
the one or more parameters including one or more of:
locations of the one or more user devices prior to exiting the merchant area, or
locations of the one or more user devices when transactions with the merchant are registered, and

the machine learning model to output information associated with the location of the checkout area within the merchant area;

monitoring, by the device and based on detecting the first entry and based on determining the location of the checkout area, a movement of the first user device within the merchant area,
wherein the movement includes a transition from a shopping area of the merchant area to the checkout area,
wherein the transition is associated with a transition time;

detecting, by the device, a transaction between the first user and the merchant,
wherein the transaction is associated with a transaction time;

determining, by the device, a shopping duration for the first user based on the entry time and the transition time, and a checkout duration for the first user based on the transition time and the transaction time;
detecting, by the device, a second entry of a second user device into the merchant area,
wherein the second user device is associated with a second user; and

performing, by the device, one or more actions based on detecting the second entry,
wherein the one or more actions are performed selectively based on the shopping duration or the checkout duration of the first user.

2. The method of claim 1 , wherein performing the one or more actions includes:
transmitting a notification to the second user device that relates to one or more of:
providing information on a shopping time or a checkout time associated with the merchant based on the shopping duration or the checkout duration,
requesting that the second user execute a checkout transaction with the merchant using the second user device based on the checkout duration,
providing item location information associated with the merchant based on the shopping duration, or
providing discount information for the merchant based on the shopping duration or the checkout duration.

3. The method of claim 1 , wherein performing the one or more actions includes:
generating sale information for the merchant,
wherein the sale information is based on the shopping duration or the checkout duration.

4. The method of claim 1 , wherein detecting the first entry or detecting the second entry is based on global positioning system (GPS) coordinates associated with the merchant area.

5. The method of claim 1 , wherein the first user has elected to share information with the second user,
wherein the method further comprises:
transmitting a notification to the second user device indicating a location of the first user at the merchant based on the first user having elected to share the information with the second user.

6. The method of claim 1 , wherein the movement is a first movement,
wherein performing the one or more actions includes:
monitoring, based on detecting the second entry, a second movement of the second user device within the merchant area; and
performing one or more additional actions based on the shopping duration or the checkout duration and based on whether the second movement is within the shopping area of the merchant area or the checkout area.

7. The method of claim 6 , wherein the second movement is within the shopping area of the merchant area,
wherein performing the one or more additional actions includes:
transmitting a notification to the second user device providing discount information for the merchant based on the shopping duration or the checkout duration.

8. A device, comprising:
one or more memories; and
one or more processors, communicatively coupled to the one or more memories, configured to:
detect a first entry of a user device into a merchant area by determining that a location of the user device is within a geofence associated with a geographic area of the merchant area,
wherein the geofence being defined by a plurality of location coordinates,
the plurality of location coordinates including latitude and longitude coordinates;

wherein the user device is associated with a user,
wherein the geographic area of the merchant area is associated with a merchant, and
wherein the first entry is associated with an entry time;

determine, by using a machine learning model, a location of a checkout area of the merchant area,
the machine learning model to receive one or more parameters and historical location data from one or more user devices,
the one or more parameters including one or more of:
 locations of the one or more user devices prior to exiting the merchant area, or
 locations of the one or more user devices when transactions with the merchant are registered, and

the machine learning model to output information associated with the location of the checkout area within the merchant area;

monitor, based on detecting the first entry and based on determining the location of the checkout area, a movement of the user device within the merchant area,
wherein the movement includes a transition from a shopping area of the merchant area to the checkout area,
wherein the transition is associated with a transition time;

detect a transaction between the user and the merchant,
wherein the transaction is associated with a transaction time;

determine, based on detecting the transaction, a shopping duration for the user based on the entry time and the transition time, and a checkout duration for the user based on the transition time and the transaction time;
detect a second entry of the user device into the merchant area; and
perform one or more actions based on detecting the second entry,
wherein the one or more actions are performed selectively based on the shopping duration or the checkout duration of the user.

9. The device of claim 8 , wherein the one or more processors, when performing the one or more actions, are configured to:
transmit a notification to the user device that relates to one or more of:
providing information on the shopping duration or the checkout duration,
requesting that the user execute a checkout transaction with the merchant using the user device based on the checkout duration,
providing item location information associated with the merchant based on the shopping duration, or
providing discount information for the merchant based on the shopping duration or the checkout duration.

10. The device of claim 8 , wherein detecting the first entry and the second entry is based on first global positioning system (GPS) coordinates associated with the user device and second GPS coordinates associated with the merchant area.

11. The device of claim 8 , wherein the one or more processors are further configured to:
transmit a n

Assignees

• Capital One Services Llc

Inventors

• Way Brendan
• Benkreira Abdelkadar M'Hamed
• Butler Taurean

Classifications

• G06N20/00

  Machine learning · CPC title

• G07G1/0081

  the reader being a portable scanner or data reader (G07G1/009 takes precedence) · CPC title

• G06Q20/4015

  using location information · CPC title

• G06Q20/3224

  Transactions dependent on location of M-devices · CPC title

• G06Q20/204

  comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit · CPC title