Caregiver and staff information system

Patent metadata

Field	Value
Publication number	US-10957445-B2
Application number	US-201816143971-A
Country	US
Kind code	B2
Filing date	Sep 27, 2018
Priority date	Oct 5, 2017
Publication date	Mar 23, 2021
Grant date	Mar 23, 2021

Abstract

A mobile caregiver application is stored on mobile devices of caregivers for managing alert messages generated by a variety of equipment in a healthcare information system. The mobile caregiver application allows secure voice, text, and, optionally, video communication between caregivers using their mobile devices.

First claim

The invention claimed is:

1. A machine readable medium for managing patient calls and alerts at a healthcare facility, the machine readable medium being non-transitory and comprising a plurality of instructions that, in response to being executed, results in a mobile device of a caregiver:
receiving at the mobile device multiple alerts relating to multiple patients assigned to the caregiver;
displaying on a display screen of the mobile device a first list of accepted alerts that the caregiver has accepted and that have not been escalated to another caregiver; and
displaying on the display screen of the mobile device a second list of escalated alerts that have been escalated to the caregiver from another caregiver;
wherein the plurality of instructions, in response to being executed, results in the mobile device of the caregiver determining at the mobile device received signal strength indicators (RSSI's) for communications from a plurality of other mobile devices of other caregivers and displaying a rank ordered list of the other caregivers on the mobile device of the caregiver based on the RSSI's.

2. The machine readable medium of claim 1 , wherein the plurality of instructions that, in response to being executed, further results in the mobile device of the caregiver:
displaying on the display screen of the mobile device at least one screen that enables the caregiver to select a numerical length of time during which no new incoming alerts will be received by the mobile device and during which the caregiver will be designated as unavailable.

3. The machine readable medium of claim 1 , wherein the accepted alerts and the escalated alerts are displayed simultaneously on the display screen of the mobile device.

4. The machine readable medium of claim 1 , wherein displaying the first list of accepted alerts includes displaying whether each accepted alert is either a high priority alert or a normal priority alert.

5. The machine readable medium of claim 4 , wherein displaying the first list of accepted alerts includes displaying for each accepted alert a name of a patient and a room location of the patient from which the alert originated.

6. The machine readable medium of claim 4 , wherein displaying the first list of accepted alerts includes displaying for each accepted alert an amount of time that has elapsed since the respective accepted alert was originated.

7. The machine readable medium of claim 1 , wherein displaying the second list of escalated alerts includes displaying whether each escalated alert is either a high priority alert or a normal priority alert.

8. The machine readable medium of claim 7 , wherein displaying the second list of escalated alerts includes displaying for each escalated alert a name of a patient and a room location of the patient from which the alert originated.

9. The machine readable medium of claim 7 , wherein displaying the second list of escalated alerts includes displaying for each escalated alert an amount of time that has elapsed since the respective escalated alert was originated.

10. The machine readable medium of claim 1 , wherein displaying each of the accepted alerts and the escalated alerts includes displaying a type of each of the accepted alerts and escalated alerts.

11. The machine readable medium of claim 10 , wherein the types include one or more of the following: Fall, Bathroom, Room Service or Juice.

12. The machine readable medium of claim 1 , further comprising displaying a name of the caregiver of the mobile device and a location of the caregiver.

13. The machine readable medium of claim 12 , further comprising displaying a first icon indicating the caregiver's availability status for accepting more alerts.

14. The machine readable medium of claim 13 , further comprising displaying a second icon that is selectable by the caregiver to change the availability status.

15. The machine readable medium of claim 14 , further comprising, in response to selection of the second icon by the caregiver, displaying a menu of availability status choices.

16. The machine readable medium of claim 15 , wherein the availability status choices include two or more of the following: All, Available, Busy, or Unavailable.

17. The machine readable medium of claim 1 , further comprising displaying on the display screen of the mobile device an accept icon that is selectable by the caregiver to accept another escalated alert from another caregiver.

18. The machine readable medium of claim 1 , further comprising displaying a menu bar including selectable icons including a Patients icon, a Staff icon, a first Messages icon, and a Me icon.

19. The machine readable medium of claim 18 , further comprising, in response to selection of the Patients icon by the caregiver, displaying a list of patients that are assigned to the caregiver.

20. The machine readable medium of claim 19 , wherein displaying the list of patients that are assigned to the caregiver includes displaying a name of each assigned patient and a room location of each assigned patient.

21. The machine readable medium of claim 18 , further comprising, in response to selection of the Staff icon by the caregiver, displaying a default staff screen showing a list of staff members that are assigned to a same unit as the caregiver.

22. The machine readable medium of claim 21 , further comprising displaying a Unit icon on the default staff screen, the Unit icon being selectable by the caregiver to display a list of staff members that are assigned to other units.

23. The machine readable medium of claim 21 , further comprising displaying a Filter icon on the default staff screen, the Filter icon being selectable by the caregiver to display a list of staff roles that are selectable by the caregiver and further comprising displaying a list of staff members having the one or more selected staff roles.

24. The machine readable medium of claim 23 , wherein the list of staff roles includes one or more of the following: All, ANEST, Clergy, CMA, CN, CNA, HN, HUC, LPN, MD, MGR, NA, None, QB Tech, PCA, RN, Vol, Unit Sec, or CRNA.

25. The machine readable medium of claim 23 , further comprising, in response to selection of the Filter icon, providing an availability menu usable by the caregiver to filter staff members for display based on an availability status of the staff members.

26. The machine readable medium of claim 21 , further comprising displaying on the default staff screen a My Team icon that is selectable by the caregiver to display a list of staff members that are on a same team as the caregiver.

27. The machine readable medium of claim 18 , further comprising, in response to selection of the first Messages icon by the caregiver, displaying a messages menu including a Device icon, a Video icon, a second Messages icon, and a Mobile icon.

28. The machine readable medium of claim 27 , further comprising, in response to selection of the Video icon, providing the caregiver with the ability to establish a secure video communications link with another caregiver.

29. The machine readable medium of claim 28 , further comprising implementing a Session Initiation Protocol (SIP) stack in connection with the video communications link.

30. The machine readable medium of claim 27 , further comprising, in response to selection of the second Messages icon, providing th

Assignees

• Hill Rom Services Inc

Inventors

• Faulks Sherrod L
• Kowal Elizabeth A
• Girardeau David M
• Sferrazza Bartholomew F
• Moulson John
• Bostic Dino R
• Hudgins Darren S
• Drufke Adam
• Taylor Ii Ronald W
• Davidson Collin
• Gunn Jennifer A
• Schroder John S

Classifications

• G16H80/00

  ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring · CPC title

• G06Q10/10

  Office automation; Time management · CPC title

• H04L67/12

  specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks · CPC title

• G08B21/04

  responsive to non-activity, e.g. of elderly persons (G08B21/06 takes precedence) · CPC title

• G08B21/18

  Status alarms (G08B21/02 takes precedence) · CPC title