Systems and methods for switching electronic accounts using a self-service device

Patent metadata

Field	Value
Publication number	US-10956971-B2
Application number	US-201514753534-A
Country	US
Kind code	B2
Filing date	Jun 29, 2015
Priority date	Jul 7, 2014
Publication date	Mar 23, 2021
Grant date	Mar 23, 2021

Abstract

The disclosed embodiments include methods and systems for switching electronic accounts using self-service device. The account switch system may receive, from the self-service device, a request to switch an existing electronic account associated with a first provider to a new electronic account associated with a second provider. The account switch system may also receive, from the self-service device, information associated with the existing electronic account. The account switch system may generate the new electronic account associated with the second financial service provider and transfer data, such as funds, associated with the existing electronic account to the new electronic account. The account switch system may send information associated with the new electronic account to the self-service device, and the self-service device may provide a new account card associated with the individual and the new electronic account to the individual that is ready for use.

First claim

What is claimed is:

1. An automated teller machine (“ATM”) for use in switching an existing electronic account associated with a first provider to a new electronic account associated with a second provider, comprising:
a card reader;
a keypad;
a camera;
a card printer;
card dispenser;
one or more processors; and
a memory storing instructions that, when executed by the one or more processors, cause the one or more processors to perform operations including:
receiving, using the keypad, a request from a user to switch the existing electronic account associated with the first provider to the new electronic account associated with the second provider;
receiving identification information associated with the existing electronic account, wherein the identification information comprises at least an image of the user received via the camera, a biometric scan of the user received via the keypad, or an account card received via the card reader;
receiving, from a mobile device associated with the user, data associated with the existing user account, or data associated with a user personal identification document;
automatically prompting the user to switch the existing electronic account associated with the first provider to the new electronic account associated with the second provider;
validating the user identification information by comparing the account information, the identification information, and the data to a prohibited list;
identifying the second provider based on a network address associated with a server associated with the second provider;
sending the validated identification information to the server associated with the identified second provider;
receiving an indication, from the second provider, that the second provider verified the user based at least on the validated identification information;
generating information associated with the existing electronic account at the second provider by:
determining one or more credit terms associated with the new credit account based on the validated identification information and the received indication,
comparing the one or more credit terms associated with the new credit account with one or more credit terms associated with the existing electronic account, and
modifying the determined one or more credit terms associated with the new credit account based on the comparison;

sending, to the server associated with the second provider, a request to switch from the existing electronic account associated with the first provider to the new electronic account associated with the second provider;
receiving, from the server associated with the second provider, information associated with the new electronic account; and
providing, using the card dispenser, an account card associated with the user and the new electronic account to the user, wherein the account card is generated using the card printer.

2. The ATM of claim 1 , wherein receiving a request from a user to switch the existing electronic account comprises a request from the user to switch an existing credit card account associated with the first provider to a new credit card account associated with the second provider, and wherein the memory stores instructions that, when executed by the one or more processors, cause the one or more processors to further perform operations including:
receiving a credit card associated with the existing credit card account;
generating information associated with the existing credit card account at the second provider based on the received credit card;
sending, to the server associated with the second provider, a request to switch from the existing credit card account associated with the first provider to the new credit card account associated with the second provider;
receiving, from the server associated with the second provider, information associated with the new credit card account; and
providing, at the ATM, a credit card associated with the new credit card account to the user.

3. The ATM of claim 2 , wherein the information associated with the new credit card account received from the server includes one or more credit terms of the new credit card account.

4. The ATM of claim 3 , wherein the one or more credit terms of the new credit card account includes at least one of: a credit limit, reward benefits, interest rates, fee terms, and payment terms of the new credit card account.

5. The ATM of claim 1 , wherein the account card associated with the new electronic account is activated for subsequent payment transactions at the time the card is provided.

6. The ATM of claim 1 , wherein the ATM includes a card dispenser for providing the account card associated with the new electronic account to the user.

7. The ATM of claim 1 , wherein the ATM includes a card writer for encoding data associated with the new electronic account on a magnetic stripe of the account card associated with the new electronic account.

8. The ATM of claim 7 , wherein the card writer is configured to encode on the magnetic stripe of the account card at least one of: an account holder name, a card account number, an expiration date, a security code, or a security PIN.

9. The ATM of claim 1 , wherein the ATM includes a user interface configured to gather additional information associated with the existing electronic account.

Assignees

• Capital One Services Llc

Inventors

• Mendez Mark
• Koeppel Adam R

Classifications

• G06Q40/02 Primary

  Banking, e.g. interest calculation or account maintenance (credit or loans G06Q40/03) · CPC title