Analyzing big data to determine a data plan

Patent metadata

Field	Value
Publication number	US-10909554-B2
Application number	US-201715469115-A
Country	US
Kind code	B2
Filing date	Mar 24, 2017
Priority date	Mar 24, 2017
Publication date	Feb 2, 2021
Grant date	Feb 2, 2021

Abstract

A device can receive, from a set of storage devices, first information relating to one or more pilot data plans that are associated with one or more first groups of user devices. The device can receive, from the set of storage devices, second information relating to one or more live data plans that are associated with one or more second groups of user devices. The device can analyze the first information and/or the second information to identify one or more patterns of information. The one or more patterns can include a data usage pattern, a demographic information pattern, a revenue generation pattern, and/or a user interest pattern. The device can perform one or more actions, including generating a new data plan, identifying one or more user accounts as candidates for a new data plan, and/or transmitting, via a network, information relating to the new data plan.

First claim

What is claimed is:

1. An analysis device, comprising:
one or more memories; and
one or more processors, communicatively coupled to the one or more memories, to:
receive, from at least one unprocessed data storage device included in a data plan management platform associated with the analysis device, first information relating to a pilot data plan,
where the at least one unprocessed data storage device received the first information from at least two of:
a home subscriber server/authentication, authorization, and accounting server (HSS/AAA),
at least one content device that collects at least a portion of the first information as an intermediary between the data plan management platform and user devices, or
a data collection device included in the data plan management platform,

the pilot data plan being associated with a first group of user devices,
the pilot data plan being a plan for which at least one of data usage information, subscriber profile information, or survey information, is tracked for devices enrolled in the pilot data plan, and
the first information including:
first data usage information specifying network data consumption for the first group of user devices,
 the first data usage information specifying first data usage attributable to an application category, of a plurality of application categories, associated with one or more first applications used by the first group of user devices;

receive, from the at least one unprocessed data storage device, second information relating to a live data plan,
where the unprocessed data storage device received the second information from at least two of:
the HSS/AAA,
the at least one content device, or
the data collection device,

the live data plan being associated with a second group of user devices, and
the second information including second data usage information specifying network data consumption for the second group of user devices,
the second data usage information specifying second data usage attributable to the application category, of the plurality of application categories, associated with one or more second applications used by the second group of user devices;

analyze, using in-memory computing and the one or more memories, the first information and the second information to generate processed data identifying one or more patterns of information,
the one or more patterns including:
a data usage pattern identifying similarities between the first data usage attributable to the application category and the second data usage attributable to the application category, and
a user interest pattern indicating differences in measures of user interest with respect to the pilot data plan and the live data plan;

store the processed data in at least one processed data storage device included in the data plan management platform associated with the analysis device;
generate, using the one or more patterns, a data model;
receive, via a web portal device in communication with the data plan management platform, a request associated with the processed data;
determine, using the data model, based on the request, and using in-memory computing and the one or more memories, actions to perform associated with at least one of the pilot data plan or the live data plan; and
perform the actions,
the actions including:
modifying the pilot data plan or the live data plan,
identifying one or more user accounts as candidates for the modified pilot data plan or the modified live data plan, and
transmitting, via the web portal device, and to at least one user device in the first group of user devices or the second group of user devices, information relating to the modified pilot data plan or the modified live data plan.

2. The analysis device of claim 1 , where the first information and the second information include at least one of:
the subscriber profile information, or
the survey information.

3. The analysis device of claim 1 , where the one or more processors, when analyzing the first information and the second information, are to:
compare the first data usage information and the second data usage information, and
identify a set of values indicating the data usage pattern based on comparing the first data usage information and the second data usage information,
the set of values indicating application-specific data usage for one or more user devices included in the first group of user devices and application-specific data usage for one or more user devices included in the second group of user devices.

4. The analysis device of claim 1 , where the one or more processors, when analyzing the first information and the second information, are to:
compare fee information associated with the first group of user devices and fee information associated with the second group of user devices,
identify a set of values indicating a revenue generation pattern based on comparing the fee information associated with the first group of user devices and the fee information associated with the second group of user devices,
the set of values being associated with an amount of revenue generated by data usage of one or more user devices included in the first group of user devices and an amount of revenue generated by data usage of one or more user devices included in the second group of user devices.

5. The analysis device of claim 1 , where the one or more processors, when analyzing the first information and the second information, are to:
compare the first information and the second information,
the first information including at least one of:
first subscriber profile information, or
first survey information, and

the second information including at least one of:
second subscriber profile information, or
second survey information, and

determine that the first information satisfies a threshold based on comparing the first information and the second information,
the threshold including at least one of:
a data usage threshold, or
a user satisfaction threshold associated with a user satisfaction rating; and

wherein the one or more processors, when performing the actions, are to:
perform the actions based on determining that the first information satisfies the threshold.

6. The analysis device of claim 1 , where the one or more processors, when modifying the pilot data plan or the live data plan, are further to:
modify the pilot data plan by modifying one or more pilot data plan parameters,
the one or more pilot data plan parameters including at least one of:
a data limit parameter,
a time parameter, or
a revenue parameter, or

modify the live data plan by modifying one or more live data plan parameters,
the one or more live data plan parameters including at least one of:
a data limit parameter,
a time parameter, or
a revenue parameter.

7. The analysis device of claim 1 , where the one or more processors, when identifying the one or more user accounts, are further to:
identify the one or more user accounts using the data model,
the one or more user accounts sharing demographic information with one or more other user accounts that are associated with the first group of user devices; and

wherein the one or more processors, when transmitting the information relating to the modified pilot data plan or the modified live data plan, are to:
transmit a recommendation, via the web portal device, to one or more user devices that are associated with the one or more user accounts to enroll in the modified pilot data plan.

8. A non-transitory computer-readable medium storing instructions, the instructions comprising:
one or more instructions that, when executed by one or more processors of an analysis device, cause the one or mo

Assignees

• Verizon Patent & Licensing Inc

Inventors

• Zhang Fengping
• Kelly Susan
• Huang Jian
• Bongu Huma Shankar Rao Fnu
• Chen Guanrao
• AKMAL Mohammad Zohaib
• Khandare Harshal

Classifications

• G06Q30/0631

  Recommending goods or services · CPC title

• G06Q30/0201 Primary

  Market modelling; Market analysis; Collecting market data · CPC title