Integrating an interactive virtual assistant into a meeting environment

Patent metadata

Field	Value
Publication number	US-10897368-B2
Application number	US-201815955529-A
Country	US
Kind code	B2
Filing date	Apr 17, 2018
Priority date	Apr 17, 2018
Publication date	Jan 19, 2021
Grant date	Jan 19, 2021

Abstract

Various embodiments of the present disclosure set forth a computer-implemented method for integrating an interactive virtual assistant in a meeting environment. The method comprises receiving an invitation to participate in the meeting environment, where the invitation includes text information, and applying at least a subset of a plurality of parsers to the text information in a given order to generate a text match for each of a plurality of fields of meeting information. The method further comprises, in response, when the text matches for at least a subset of the plurality of fields of meeting information meet one or more predetermined threshold criteria, causing the interactive virtual assistant to join the meeting environment based on the text matches for the at least the subset of the plurality of fields of meeting information.

First claim

What is claimed is:

1. A computer-implemented method for integrating an interactive virtual assistant into a meeting environment, comprising:
receiving an invitation to participate in the meeting environment, wherein the invitation includes text information;
applying at least a subset of a plurality of parsers to the text information in a given order to generate a respective text match for each of a plurality of text fields associated with meeting information, wherein, if applying a first parser included in the plurality of parsers to the text information for a first text field included in the plurality of text fields produces a text match that satisfies one or more threshold criteria, then the text match satisfying the one or more threshold criteria is returned without applying any additional parsers included in the plurality of parsers to the text information for the first text field; and
causing the interactive virtual assistant to join the meeting environment based on the text matches of the plurality of text fields.

2. The computer-implemented method of claim 1 , wherein, when the text matches for at least a subset of the plurality of fields of meeting information do not meet the one or more predetermined threshold criteria returning an error message.

3. The computer-implemented method of claim 1 , wherein the given order is associated with the plurality of parsers.

4. The computer-implemented method of claim 1 , wherein the given order is associated with the plurality of fields of meeting information.

5. The computer-implemented method of claim 1 , wherein the given order is associated with a plurality of text fields included in the text information.

6. The computer-implemented method of claim 1 , wherein a parser in the plurality of parsers comprises at least one of a service-specific parser, a one-tap number parser, and a natural language parser.

7. The computer-implemented method of claim 1 , wherein a field in the plurality of fields of meeting information comprises at least one of a meeting location, a meeting description, and a summary field, phone number, a service provider associated with the meeting environment, and an organizer of the meeting environment.

8. The computer-implemented method of claim 1 , further comprising identifying the preferred match based on a quality indicator indicating a confidence level that the parsed text information represents a first field of meeting information.

9. A non-transitory computer-readable storage medium including instructions that, when executed by a processor, cause the processor to integrate an interactive virtual assistant into a meeting environment, by performing the steps of:
receiving an invitation to participate in the meeting environment, wherein the invitation includes text information;
applying at least a subset of a plurality of parsers to the text information in a given order to generate a respective text match for each of a plurality of text fields associated with meeting information, wherein, if applying a first parser included in the plurality of parsers to the text information for a first text field included in the plurality of text fields produces a text match that satisfies one or more threshold criteria, then text match satisfying the one or more threshold criteria is returned without applying any additional parsers included in the plurality of parsers to the text information for the first text field; and
causing the interactive virtual assistant to join the meeting environment based on the text matches of the plurality of text fields.

10. The non-transitory computer-readable storage medium of claim 9 , wherein, when the text matches for at least a subset of the plurality of fields of meeting information do not meet the one or more predetermined threshold criteria returning an error message.

11. The non-transitory computer-readable storage medium of claim 9 , wherein the given order is associated with the plurality of parsers.

12. The non-transitory computer-readable storage medium of claim 9 , wherein the given order is associated with the plurality of fields of meeting information.

13. The non-transitory computer-readable storage medium of claim 9 , wherein the given order is associated with a plurality of text fields included in the text information.

14. The non-transitory computer-readable storage medium of claim 9 , wherein a parser in the plurality of parsers comprises at least one of a service-specific parser, a one-tap number parser, and a natural language parser.

15. The non-transitory computer-readable storage medium of claim 9 , wherein a field in the plurality of fields of meeting information comprises at least one of a meeting location, a meeting description, and a summary field, phone number, a service provider associated with the meeting environment, and an organizer of the meeting environment.

16. The non-transitory computer-readable storage medium of claim 9 , further comprising identifying the preferred match based on a quality indicator indicating a confidence level that the parsed text information represents a first field of meeting information.

17. A system, comprising:
a processor that, when executing instructions stored in a memory, is configured to:
receive an invitation to participate in a meeting environment, wherein the invitation includes text information;
apply at least a subset of a plurality of parsers to the text information in a given order to generate a respective text match for each of a plurality of text fields associated with meeting information, wherein, if applying a first parser included in the plurality of parsers to the text information for a first text field included in the plurality of text fields produces a text match that satisfies one or more threshold criteria, then the text match satisfying the one or more threshold criteria is returned without applying any additional parsers included in the plurality of parsers to the text information for the first text field; and
cause the interactive virtual assistant to join the meeting environment based on the text matches of the plurality of text fields.

18. The system of claim 17 , wherein the given order is associated with the plurality of parsers.

19. The system of claim 17 , wherein the given order is associated with the plurality of fields of meeting information.

20. The system of claim 17 , wherein the given order is associated with a plurality of text fields included in the text information.

Assignees

• Cisco Tech Inc

Inventors

• Mahmoud Mohamed Gamal Mohamed

Classifications

• H04L12/1822 Primary

  Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission · CPC title

• G06F40/226

  Validation · CPC title

• H04L51/02

  using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages · CPC title

• G06F40/205

  Parsing · CPC title

• H04L12/1818 Primary

  Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties · CPC title